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Fairfield Inn & Suites Asheville South/Biltmore Square

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263 Reviews from our TripAdvisor Community

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There are newer reviews for Fairfield Inn & Suites Asheville South/Biltmore Square
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Showing 262: English reviews
Waunakee, Wisconsin
Reviewed 17 July 2015 via mobile

This property does not have rooms with two queen beds and traveling with my husband; we can not easily sleep in a double bed. Our daughter had the other bed. I should have paid more attention when I booked the room so it is my fault. The only solution was to get two rooms and the price for this property...

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Helpful?
Thank copygirl
Kim R, General Manager at Fairfield Inn & Suites Asheville South/Biltmore Square, responded to this review

Copygirl - Thank you for choosing the Fairfield Inn & Suites. I am happy to announce that we have replaced all of our double beds with queen beds. The beds were replaced only days after your stay. I apologize that you did not get to experience our new mattresses, as well as the wonderful local restaurants conveniently located near us....

Saginaw, MI
Reviewed 13 July 2015

I had several concerns regarding this visit which I shared via email to Marriott, and in a survey, and have had no response after 6 weeks. This does not reflect well on the management. The issues I encountered included: No bed linens provided in the room for the sofa bed as a routine, not an exception Definitely unacceptable breakfast offerings,...

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3Thank janet48603
McMinnville, Tennessee
Reviewed 13 July 2015

It was an okay stay. The pool is the smallest pool I have ever seen. And, the first TV in the suite we stayed in didn't work at all. The one in the bedroom did. So, all the kids piled on our bed and watched tv. It would have been nice if they could have watched theirs and we could...

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Helpful?
Thank justthe6ofus2015
Milford,MA
Reviewed 9 July 2015

We like road trips and are Marriott Reward Members, so we stay at a variety of Marriotts. They are usually a little higher end than other chains, but not here. When I walked into the room, the bed was wrinkled and poorly made. When I opened it up, It looked slept in. I like to make coffee in the room...

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Helpful?
Thank tnelchou
Kim R, General Manager at Fairfield Inn & Suites Asheville South/Biltmore Square, responded to this review

Thank you for taking the time to provide your feedback during your visit with the Fairfield Inn & Suites Asheville. I apologize that your recent stay was not satisfactory and I appreciate your feedback. You’re a valued customer; everything we do is aimed at providing you with an excellent hotel experience. As a gesture of our good will, we would...

Reviewed 7 July 2015 via mobile

We've been staying at a lot of Fairfield Inns during our road trip. This was one was inferior to others. Crumbs in the corners, no bedskirt, undercooked eggs and sausage for breakfast, and yucky coffee. We were surprised.

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Helpful?
Thank Melanie S
Kim R, General Manager at Fairfield Inn & Suites Asheville South/Biltmore Square, responded to this review

Melanie S, Thank you for your recent review, I am sorry that you had a negative experience during your stay. We will use your comments to improve in the future and I hope you will give us the opportunity to serve you in the future.

Roswell, Georgia
Reviewed 2 July 2015

Stayed at this hotel for a lax tournament in As, so we didn't spend alot of time at the property. But it was clean and convenient for what we needed. Breakfast could have been a little better, but not too bad. Would start there again if in the area.

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Thank tideronthehooch
Boston, Massachusetts
Reviewed 29 June 2015

My wife and I stayed two nights in conjunction with Biltmore Estate visits and had a somewhat mixed experience. I stay at a lot of Marriott brands as I travel for work and understand what segment Fairfield Inns are designed for, so my expectations were for a good quality economy hotel. The good: The suite was perfect for the two...

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1Thank JKHuddy
Kim R, General Manager at Fairfield Inn & Suites Asheville South/Biltmore Square, responded to this review

Thank you for visiting the Fairfield Inn and Suites Asheville. Your comments are an important part of or continued improvement. I will share your comments with the staff and work to ensure that these items are corrected. I do hope you enjoyed your visit to the Asheville area and the Biltmore. If your travels bring you back to the Asheville...

Newark, New Jersey
Reviewed 22 June 2015

We stayed one night at this hotel while visiting Asheville for a couple of days in June. The hotel is located south of the city - just off I-26 in a cul-de-sac with two other hotels, a Hampton Inn and a Holiday Inn Express. Check-in was easy and efficient and the room was clean, however had a very strong "perfumy"...

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Thank rojosmart
Tilghman, Maryland
Reviewed 18 June 2015

This hotel had friendly service, clean, quiet rooms, and the usual breakfast items. Just as you would expect. The hotel is not really in walking distance of restaurants, you have to drive. But there is a grocery right past the hotel for your snacks. The hotel is one long exit away from Biltmore Village and the Biltmore Estate. It is...

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Helpful?
Thank Born_to_go61
Alpharetta
Reviewed 7 June 2015

Not the best place to stay in the area. Great location across from the airport. Halfway between Asheville and Hendersonville. Minutes to everything. Breakfast was sufficient, but less than what is offered by other hotels in the area. Beds needs to be replaced, they provide little to no support. Mini fridge and microwave in the room was helpful. TV remote...

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Helpful?
Thank Thom1962

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about Fairfield Inn & Suites Asheville South/Biltmore Square

Address: 11 Rocky Ridge Rd, Asheville, NC 28806-2224 (Formerly Wingate Inn)
Region: United States > North Carolina > North Carolina Mountains > Asheville
Price Range: $130 - $251 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Asheville South/Biltmore Square 2.5*
Number of rooms: 92
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Also Known As:
Fairfield Inn Asheville South Hotel Asheville
Fairfield Asheville
Asheville Fairfield Inn
Hotel Style:
#4 Green Hotel in Asheville
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Questions & Answers

Questions? Get answers from Fairfield Inn & Suites Asheville South/Biltmore Square staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ground floor or second floor.”
 of 5 bubbles geoj735, 7 Dec 2016 | Read review
“the closer you are to the elevator the louder your room will be”
 of 5 bubbles AllyH726, 20 Oct 2016 | Read review
“If the room smells, try another one before you settle in...”
 of 5 bubbles Tomsak1, 19 Oct 2016 | Read review
“Stay elsewhere!”
 of 5 bubbles 362ericb, 5 Oct 2016 | Read review
“Top floor rooms are very quiet.”
 of 5 bubbles peggys956, 8 Sep 2016 | Read review
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