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Sleep Inn West

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872 Reviews from our TripAdvisor Community

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Showing 866: English reviews
Durham, North Carolina
Reviewed 22 January 2017

Room was clean and modern. Bathrooms were clean and in good repair. Breakfast was good, nice to have hot foods. Staff were friendly and efficient. Was on a trip to Biltmore and this was a convenient location with a great price!

Review collected in partnership with this hotel
Thank Matthew H
SleepInnAGM, Front Office Manager at Sleep Inn West, responded to this review

Matthew H thank you for taking the time to share your five-star experience with fellow travelers! We are so glad to hear that you enjoyed your stay with us, and we thank you for recommending our location. If you didn't know, we sell Biltmore tickets at our front desk (good for 2 days instead of 1), so if you are...

Cary, North Carolina
Reviewed 11 January 2017

We have stayed at the Sleep Inn West a few times, while visiting family in West Asheville. We have always found it to be convenient to our destination. The property is well cared for. This is a good value for the Asheville area.

Thank dmann43
SleepInnAGM, Front Office Manager at Sleep Inn West, responded to this review

Thank you dmann143 for your kind review. We truly appreciate our loyal customers and hope you continue to stay with us in the future! Till we see you again! - Danielle, Front Desk.

Reviewed 8 January 2017 via mobile

We stayed 2 nights. First night our toilet busted, but the gentleman was fast & friendly cleaning it up. There was fee issues & being double charged from credit to cash, but was fixed after a couple of calls to corporate. Would've expected fewer problems, but staff was amazing!

Thank Katie M
SleepInnAGM, Front Desk Agent at Sleep Inn West, responded to this review

Please allow me to truly apologize for the inconveinence of a broken toliet and the error in your transaction. I am so very happy to hear that our friendly staff was able to rectify each situation right away! We all try our very best to deliver exceptional customer service. I do hope you will consider staying with us again with...

Fredericksburg, Virginia
Reviewed 5 January 2017 via mobile

When u first come in u enter a nice lobby then u look to ur right and u see a smiling face welcoming u. I loved that actually seeing a smiling face. Krutika is an absolutely phenomenal individual. She helped me on numerous ?'s and finding directions. Ty so very very much. On to the rooms. For handicap easily accessible,really...

Thank P2972CPdanielm
SleepInnAGM, Front Office Manager at Sleep Inn West, responded to this review

Thank you so much P2972CPdanielm for your kind words. I was so glad to hear that you were happy with my service. Having great guests makes it easy! We are only too glad to be of help and there are never too many questions! I am happy to hear you enjoyed breakfast on the patio! When I can steal a...

Indianapolis, Indiana
Reviewed 3 January 2017

We were traveling through Asheville on the day after Christmas 2016 and found that all of our usual hotels in the area were quite pricey. The Sleep Inn offered a good value so we chose to give the Sleep Inn a try based on recent TA reviews. We were not disappointed. Our room was very clean. Although the room was...

Thank Gibb88
SleepInnAGM, Front Desk Agent at Sleep Inn West, responded to this review

Thank you Gibb88 for taking the time to give us a review. We are still in the process of remodeling the rooms, so we are glad to know you liked the updated look! We are so happy you enjoyed your stay with us and even happier to hear that you will come back! Safe travels! - Danielle, Front Desk

Atlanta, Georgia
Reviewed 29 December 2016

I was pleasantly surprised by this hotel. It looked like it had been renovated within the past year. The rooms were maybe a bit smaller than average, but very nice and functional. The bathroom had a glass shower instead of the usual shower/tub combo. The breakfast was very good, much better than average. The location was very convenient to the...

Thank Atlcruizr
SleepInnAGM, Front Office Manager at Sleep Inn West, responded to this review

Thank you Atlcruizr for the wonderful review!! We are very happy you enjoyed your stay with us and love that you noticed the renovations we are doing as well! Fresh paint and new carpets go a long way! Please do not hesitate to request a mountain view room on your next stay with us, we would be more then happy...

Cumberland, Kentucky
Reviewed 20 December 2016 via mobile

This is a great place for an overnight stay. Everything was clean. The breakfast selection was beyond expected. If you're in the Asheville area, this is a place with comfort. The price was very reasonable as well.

Thank jnwill0
SleepInnAGM, Front Office Manager at Sleep Inn West, responded to this review

jnwill0 thank you for taking the time to share your recent experience at our hotel. We are so happy you found our hotel a great place to stay - comfortable and clean! The waffles are definitely a favorite with the guests, so glad you enjoyed it! I hope you were able to enjoy a few of the many attractions here...

Fayetteville, North Carolina, United States
Reviewed 14 December 2016 via mobile

We went up for Xmas Jam 2016. All of the hotels in town were experiencing heavy price gouging. The hilton garden inn downtown was over $400 a night! This hotel was $110 a night and is an 8-10 minute drive downtown. The rooms were small but very clean and the beds were comfortable. This is a simple hotel and the...

Thank Tj N
SleepInnAGM, Front Office Manager at Sleep Inn West, responded to this review

Thank you Tj N for your 5 star review!! We are so glad to hear that you enjoyed your accommodations, as well as the great rates! We strive for quality and not quantity, keeping our rates competitive. We are so pleased that you would stay with us again. We look forward to welcoming you back to our hotel in the...

Reviewed 10 December 2016

I was very happy to find Sleep Inn West. We stayed there 2 nights during a trip to Asheville. The room was clean (my #1 priority) and they gave a nice breakfast (included). The rates were reasonable, too, esp. considering October is high season in Asheville. The location was good, a quick drive to everywhere in Asheville. I appreciate the...

Thank sben495
SleepInnAGM, Front Office Manager at Sleep Inn West, responded to this review

Thank you sben495 for choosing our hotel, and for taking the time to write a wonderful review! Our team here at Sleep Inn West is glad to hear that you enjoyed your stay with us. Next time you are here, ask the front desk about Biltmore Tickets! We sell them for the same price as the gate, but ours are...

Muskego, Wisconsin
Reviewed 4 December 2016 via mobile

Stayed one night in this hotel. Check in was smooth and the staff was kind and helpful. Room was comfortable but the bathroom was very, very small. Bed was nice, firm and we had a solid nights rest. Breakfast was good, however we came down to eat when 2 bus loads of seniors were there eating so we had to...

Thank bjhammel
SleepInnAGM, Front Office Manager at Sleep Inn West, responded to this review

Thank you so very much bjhammel for choosing Sleep Inn West for your stay! We are happy that our staff was so kind, helpful and attentive during your stay! I will let them know what a glowing review you gave them! I am sorry to hear that you had to enjoy breakfast during the rush. I hope this will not...

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
The Sleep Inn West is conveniently located off Smokey Park Highway, just minutes from the Biltmore Estate, Biltmore Village, the scenic Blue Ridge Parkway and historic downtown Asheville. This Asheville, NC hotel is also just minutes from the University of North Carolina at Asheville. A variety of restaurants, movie theaters, and shopping centers can be found in the surrounding area. The hotel is next door to IHOP, Applebees and Cracker Barrel restaurant. Business travelers will appreciate conveniences like the on-site business center and access to copy and fax services. The meeting space can accommodate up to 20 people and is available for most business functions. All spacious guest rooms feature hair dryers, irons and ironing boards, coffee makers, oversized walk-in showers and cable television with free HBO. Non-smoking, handicap accessible and mountain-view rooms are available. ... more   less 

Additional Information about Sleep Inn West

Address: 1918 Old Haywood Rd, Asheville, NC 28806-1132
Region: United States > North Carolina > North Carolina Mountains > Asheville
Price Range: $86 - $234 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Sleep Inn West 2.5*
Number of rooms: 74
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Choice Hotels and Priceline so you can book your Sleep Inn West reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sleep Inn West Hotel Asheville
Sleep Inn Asheville
Asheville Sleep Inn
Hotel Style:
#4 Business Hotel in Asheville
#4 Best Value Hotel in Asheville
#10 Family Hotel in Asheville
#17 Romantic Hotel in Asheville
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Questions & Answers

Here's what travellers have asked, with answers from Sleep Inn West staff and other travellers.
5 questions
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Jackson, Tennessee
over a year ago
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Clintwood, Virginia
Juneau, Alaska
5 months ago
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Questions? Get answers from Sleep Inn West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our King Room was Great!”
 of 5 bubbles johnhK1697QB, 21 Feb 2017 | Read review
“If you prefer a bathtub, you might request before checking in.,”
 of 5 bubbles glynr34, 4 Feb 2017 | Read review
“Be sure to get room on top Floor away from Patton Avenue”
 of 5 bubbles D3608LBlindas, 2 Feb 2017 | Read review
“They were painting on floor 2, so we were in 322 on 3rd floor. Nice view or sunrise.”
  • Very comfortable bed.
  • room with safty bars
  • Sunrise from room 322.
 of 5 bubbles bonlouLexingtonSC, 1 Feb 2017 | Read review
“Appears only one side of motel has views that do not overlook roofs and other commercial structures.”
 of 5 bubbles asburydan40, 23 Jan 2017 | Read review
5 of 5