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Brookstone Lodge

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Traveller (123)
Room & Suite (95)
Dining (12)
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Overview
  • Excellent38%
  • Very good35%
  • Average17%
  • Poor7%
  • Terrible3%
Travellers talk about
“fun depot”(22 reviews)
“waffles”(67 reviews)
“biltmore estate”(71 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
3 Star Hotel
All hotel details
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Rooms
Jun. 4Jun. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (896)
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316
155
66
27
Show reviews that mention
All reviewsfun depotwafflesbiltmore estateroom was cleanindoor poolcontinental breakfastking roomconvenient locationhot tubwould stay here againroad noisefront desk staffminute drivecoffee makerthe blue ridge parkwayclose to downtownpillows
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1 - 5 of 893 reviews
Reviewed 3 days ago via mobile

We wanted to stop in Asheville for a night to break up our drive to Gatlinburg. Some friends stayed here last year and took kids to Fun Depot just next to the hotel so we decided to try it. Negatives: when we arrived, front desk...More

Thank Robyn S
Reviewed 6 days ago

Stopped here for a great price and great location. Only about 10 minutes to the Biltmore Estate. Great complimentary cookies and friendly staff. Buy your tickets to the Biltmore here and get an extra day for free!

Thank kellikuczek
Reviewed 1 week ago

We had no complaints, the hotel was clean, bed was fairly comfortable, the shower had great water pressure and the staff was friendly. The Uber ride to downtown was less than $9. It is right off of I-40 which makes it super convenient to anywhere...More

Thank shanleameyer
Response from Nick T, General Manager at Brookstone LodgeResponded 6 days ago

I'm overjoyed to hear you were happy with your stay. Thank you for taking the time to post a review. We look forward to hosting you again in the future.

Reviewed 1 week ago via mobile

Booked one night while traveling through and the rate was very good. Property and room was clean but a little dated. A facelift would be good. Upon arrival saw a sign that due to a storm the WiFi was primarily available in the lobby area....More

Thank WCUcody
Response from Nick T, General Manager at Brookstone LodgeResponded 6 days ago

Thank you for taking the time to post your review. I apologize about the internet issues we experienced. I'm proud to announce we have completed the repairs and our internet is better than ever. We look forward to hosting you in the future.

Reviewed 1 week ago

My husband and I were pleased at first to find this hotel. Price was good. Rooms looked great. Then we arrived. Wow! Gentleman behind the desk was apologetic..AFTER he checked us in...stating that there was no wifi in the rooms. Generally that would be no...More

Thank Karen L R
Response from Niki C, Manager at Brookstone LodgeResponded 1 week ago

I am very sorry to hear that you were unhappy with your recent stay with us and I do apologize for the inconvenience of not having wireless internet in the rooms. I assure you, this is a temporary issue. Many businesses in our area were...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Pool
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Pool
Details
Price range
US$91 - US$254 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Family Hotel in Asheville
#19 Business Hotel in Asheville
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$91 - US$254 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Family Hotel in Asheville
#19 Business Hotel in Asheville
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (123)
Room & Suite (95)
Dining (12)
Pool & Beach (9)
Amenities (5)
Questions & Answers
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movingvan
March 10, 2018|
AnswerShow all 4 answers
Response from Calico4 | Reviewed this property |
Hello I have contacted the Brookstone hotel to ask directly as we did not utilize an ADA compliant room during our stay. Ill message back once hotel contacts me. They have an automated contact page on their website if you... More
1
Vote
Christyfaith
May 20, 2017|
AnswerShow all 8 answers
Response from Marjorie K | Reviewed this property |
The hotel is about three miles from Biltmore Estate. I am not familiar with a casino in the Asheville area. The Biltmore is worth the money for a tour, for which you can purchase tickets at the hotel.
2
Votes
LisetteT
November 11, 2016|
AnswerShow all 6 answers
Response from CDP_travels | Reviewed this property |
Can't walk to Asheville but the drive is very short. No dogs.
0
Votes
Room Tips
"Don’t stay here....you will regret it"
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"avoid room near elevator"
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"Call ahead and ask for what you want. If they can't help they are at least nice about it."
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"DO NOT accept any room on the I-40 end of the hotel - rooms that end with 01 or 02. Quieter on the parking..."
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