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Brookstone Lodge

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Traveller (123)
Room & Suite (95)
Dining (12)
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Overview
  • Excellent38%
  • Very good35%
  • Average17%
  • Poor7%
  • Terrible3%
Travellers talk about
“fun depot”(22 reviews)
“waffles”(67 reviews)
“biltmore estate”(71 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
3 Star Hotel
All hotel details
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (896)
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Traveller rating
329
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316
155
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27
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All reviewsfun depotwafflesbiltmore estateroom was cleanindoor poolcontinental breakfastking roomconvenient locationhot tubwould stay here againroad noisefront desk staffminute drivecoffee makerthe blue ridge parkwayclose to downtownpillows
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11 - 15 of 893 reviews
Reviewed April 7, 2018 via mobile

Nice hotel..easy on the budget, accommodations very comfortable..only issue is a little noisy being right off the interstate, but i would certainly recommend this place as its in close proximity to both the Biltmore Estate and downtown Adheville. Will continue to stay here on future...More

Thank Lee C
Response from Niki C, Manager at Brookstone LodgeResponded 2 weeks ago

We are happy to see you enjoyed your stay. Hope to see you again when you return to town!

Reviewed April 3, 2018

Helpful staff, clean facilities and convenient to the quirky city of Asheville and the Blue Ridge Mountains. We only stayed one night but we felt sage and secure. The desk personnel were really helpful,

Thank Brookmoor
Response from Niki C, Manager at Brookstone LodgeResponded 2 weeks ago

We are happy to see you enjoyed your stay. Hope to see you again when you return to town!

Reviewed March 31, 2018 via mobile

This hotel is a perfect value for the price. It was clean, comfortable and quiet. It didn't break the bank and allowed us to budget more for experiences while exploring the city. The Brookstone Lodge gave us a safe and quiet place to rest in...More

Thank Zina H
Response from Nick T, General Manager at Brookstone LodgeResponded April 3, 2018

Wow...thanks for the glowing review. We work hard everyday to make our guests happy. We will take your suggestions for breakfast into account while planning future options.

Reviewed March 16, 2018 via mobile

I booked this place at the last minute when my 20 year old daughter was denied checkin at another hotel. I am so glad I did!The staff is really nice and the room was very clean. Breakfast is good, especially considering the great room rate...More

Thank LilMissMolly
Response from Nick T, General Manager at Brookstone LodgeResponded April 3, 2018

It warms my heart to know we have delighted our guests. We look forward to your next visit.

Reviewed March 15, 2018 via mobile

Awful visit from the start. Lady at the front counter ignored us for at least 15 min (not even a "be right with you" or acknowledgment of any kind) while speaking to someone about an unhappy guest (1st clue we were in for a bad...More

2  Thank Kayla M
Response from Nick T, General Manager at Brookstone LodgeResponded April 3, 2018

Kayla, I absolutely hate to see one of my guests unhappy. Please give me a call at the hotel so we can discuss this futher.

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Pool
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Pool
Details
Price range
US$91 - US$254 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Family Hotel in Asheville
#19 Business Hotel in Asheville
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$91 - US$254 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Family Hotel in Asheville
#19 Business Hotel in Asheville
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (123)
Room & Suite (95)
Dining (12)
Pool & Beach (9)
Amenities (5)
Questions & Answers
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movingvan
March 10, 2018|
AnswerShow all 4 answers
Response from Calico4 | Reviewed this property |
Hello I have contacted the Brookstone hotel to ask directly as we did not utilize an ADA compliant room during our stay. Ill message back once hotel contacts me. They have an automated contact page on their website if you... More
1
Vote
Christyfaith
May 20, 2017|
AnswerShow all 8 answers
Response from Marjorie K | Reviewed this property |
The hotel is about three miles from Biltmore Estate. I am not familiar with a casino in the Asheville area. The Biltmore is worth the money for a tour, for which you can purchase tickets at the hotel.
2
Votes
LisetteT
November 11, 2016|
AnswerShow all 6 answers
Response from CDP_travels | Reviewed this property |
Can't walk to Asheville but the drive is very short. No dogs.
0
Votes
Room Tips
"Don’t stay here....you will regret it"
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"avoid room near elevator"
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"Call ahead and ask for what you want. If they can't help they are at least nice about it."
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"DO NOT accept any room on the I-40 end of the hotel - rooms that end with 01 or 02. Quieter on the parking..."
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