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    Brookstone Lodge

    4 Roberts Rd, Asheville, NC 28803-8613
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    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
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          US$112US$128
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          Traveller (117)
          Room & Suite (79)
          Dining (12)
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          #14 of 65 hotels in Asheville
           
          Overview
          • Excellent40%
          • Very good35%
          • Average17%
          • Poor6%
          • Terrible2%
          Travellers talk about
          “waffles” (64 reviews)
          “straight shot” (10 reviews)
          Free Wifi
          Free Parking
          Breakfast included
          Air Conditioning
          Pool
          Non-Smoking Hotel
          Fitness centre
          Wheelchair Access
          Business Centre
          Laundry Service
          3.0 Star Hotel
          All hotel details
          Country Inn & Suites By Carlson, Asheville West (Biltmore Estate)
          1,916 reviews
          #9 of 65 hotels in Asheville
           
          Clarion Inn Biltmore Village
          469 reviews
          #32 of 65 hotels in Asheville
           
          Baymont Inn & Suites Asheville/biltmore
          1,740 reviews
          #24 of 65 hotels in Asheville
           
          Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate)
          1,284 reviews
          #14 of 65 hotels in Asheville
           
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (859)
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          There are newer reviews for Brookstone Lodge See the most recent reviews

          21 - 25 of 856 reviews

          Reviewed 26 March 2017 via mobile

          Room was very small. Pillows were so flat I could barely sleep(see photo). It also didn't help I had a room on the side of the hotel where an outdoor patio was so the loud, obnoxious drunk people at 2:00 in the morning played a...More

          1  Thank Chelsea C
          Response from 181omarra, Area Manager at Brookstone LodgeResponded 28 March 2017

          Dear Chelsea, I received a copy of your review, and wanted to take a moment to personally respond. I was disheartened to read the hotel didn’t meet your expectations. I sincerely apologize for your experience. We continually work to improve our hotel, so I really...More

          Reviewed 20 March 2017 via mobile

          My husband and I stayed here one night on our way to the builtmore then stayed in a cabin the next two nights. This hotel was very clean and had a wonderful complementary breakfast. The hotel clerk that checked us in was ok he seemed...More

          Thank Charlotte C
          Response from 181omarra, Area Manager at Brookstone LodgeResponded 21 March 2017

          Dear Charlotte, I received a copy of your review, and wanted to take a moment to personally respond. I was thrilled to read your stay was great. We continually work to improve our hotel; I appreciate you providing us with your feedback. It would be...More

          Reviewed 16 March 2017

          This hotel is very unique as it has more of a "lodge in the woods" kind of feel. The staff was extremely friendly and the prices at this hotel can't be beat. It is also within a few miles of Biltmore Village. My room was...More

          Thank juneatcoba
          Response from 181omarra, Area Manager at Brookstone LodgeResponded 17 March 2017

          Dear June, I received a copy of your review, and wanted to take a moment to personally respond. I was thrilled to read you enjoyed your stay and your room clean and comfortable. Thank you for pointing out our hotel is unique and conveniently located...More

          Reviewed 15 March 2017

          Close to I-40, but quiet. It is multi level with elevator.Very clean room, nice layout, seating, desk and seperate batroom, micro w and frig. , Good Wifi and TV, Kimberly at front desk was friendly and helpfull- pointing out that the Builtmore was straight down...More

          Thank David R
          Response from 181omarra, Area Manager at Brookstone LodgeResponded 16 March 2017

          Dear David, I received a copy of your review, and wanted to take a moment to personally respond. I was thrilled to read your room was clean and the breakfast was good. We continually work to improve our hotel; I appreciate you providing us with...More

          Reviewed 14 March 2017

          Nice and comfortable stay for the money. However, my husband and I requested a wake-up call bu we did not receive it. I am glad we also set up our iPhone and iPad's alarms or otherwise we would have missed our Biltmore Estate tour the...More

          1  Thank maminica11
          Response from 181omarra, Area Manager at Brookstone LodgeResponded 15 March 2017

          Dear Maminica, I received a copy of your review, and wanted to take a moment to personally respond. Thank you for bringing your concerns to our attention. The incidents you described about the wake up call and the light bulb malfunctioning is unacceptable, and I...More

          Country Inn & Suites By Carlson, Asheville West (Biltmore Estate)
          1,916 reviews
          #9 of 65 hotels in Asheville
           
          Clarion Inn Biltmore Village
          469 reviews
          #32 of 65 hotels in Asheville
           
          Baymont Inn & Suites Asheville/biltmore
          1,740 reviews
          #24 of 65 hotels in Asheville
           
          Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate)
          1,284 reviews
          #14 of 65 hotels in Asheville
           
          About
          Amenities
          • Top amenities
          • Pool
          • Free Parking
          • Fitness Centre with Gym / Workout Room
          • Breakfast included
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Free Parking
          • Breakfast included
          • Meeting Rooms
          • Business Centre with Internet Access
          • Laundry Service
          • Room amenities
          • Air Conditioning
          • Microwave
          • Things to do
          • Pool
          • Fitness Centre with Gym / Workout Room
          Details
          • Price range
          • US$125 - US$206 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #19 Business Hotel in Asheville
          • #20 Family Hotel in Asheville
          • Room types
          • Non-Smoking Rooms
          • Number of rooms
          • 73
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Hotwire, Travelocity, Hotels.com, TripOnline SA, Cancelon, Cheap Tickets, Evoline ltd and HRS so you can book your Brookstone Lodge reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • North Carolina >
          • North Carolina Mountains >
          • Asheville
          • Also Known As
          • Brookstone Hotel Asheville
          Add Photo Photos
          Traveller (117)
          Room & Suite (79)
          Dining (12)
          Pool & Beach (9)
          Hotel & Grounds (84)
          Bathroom (12)
          Nearby
          Ramada Asheville Southeast
          1,093 reviews
          2.02 km away
           
          Hampton Inn & Suites Asheville Biltmore Village
          10 reviews
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          Baymont Inn & Suites Asheville/biltmore
          1,740 reviews
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          Clarion Inn Biltmore Village
          469 reviews
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          Nearby Restaurants
          Juicy Lucy's Burger Bar & Grill
          423 reviews
          1.52 km away
          Sweeten Creek Brewing
          40 reviews
          1.40 km away
          Red Radish To Go
          6 reviews
          1.39 km away
          Bojangles
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          1.54 km away
          Nearby Attractions
          Biltmore Village
          702 reviews
          2.36 km away
          Cathedral Of All Souls
          79 reviews
          2.33 km away
          Antique Tobacco Barn
          175 reviews
          2.44 km away
          Asheville's Fun Depot
          196 reviews
          .15 km away
          Questions & AnswersAsk a question
          Christyfaith
          How close are you to Biltmore Estate? Also in one of the reviews someone said you are within walking distance to a casino, I've looked and don't see one, are you close to a casino that would be a plus. Thank you
          20 May 2017|
          Answer Show all 8 answers
          Response from Marjorie K | Reviewed this property |
          The hotel is about three miles from Biltmore Estate. I am not familiar with a casino in the Asheville area. The Biltmore is worth the money for a tour, for which you can purchase tickets at the hotel.
          2
          Votes
          LisetteT
          Are they dog friendly? Can you walk to Asheville?
          11 November 2016|
          Answer Show all 6 answers
          Response from CDP_travels | Reviewed this property |
          Can't walk to Asheville but the drive is very short. No dogs.
          0
          Votes
          Terry311971
          How far is it to Biltimore Estates and Ashville?
          12 July 2016|
          Answer Show all 4 answers
          Response from Denise E | Reviewed this property |
          Only about 5 minutes to the Biltmore entrance. Very convenient!
          0
          Votes
          Room Tips
          "Don't stay untill the rooms are redone"
          Read review
          "Stay away from Brookstone Lodge ..it's over priced outside is very deceiving.. Try quality inn or other."
          Read review
          "Room with two beds had more space than with king size bed."
          Read review
          "Happy with the 4th Floor"
          Read review
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