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Brookstone Lodge

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840 Reviews from our TripAdvisor Community

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Showing 837: English reviews
Port Orange, Florida
Reviewed 5 December 2014

This small motel is nicely situated for a stay in Asheville at a great price. We have always booked the mini queen room directly from the motel even when the discounted websites say they have no rooms available. The place is clean and quiet and the included breakfast is as adequate as any other. Staff is very friendly and parking...

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Helpful?
1Thank airvarga
rrw007, Manager at Brookstone Lodge, responded to this review

We appreciate you taking time to review us. Looking forward to your return stay with us.

Jacksonville, North Carolina
Reviewed 3 December 2014

We booked our stay online (against our better judgement) thru a "bidding" site, and was given the Brookstone Logde. I cannot say anything about the price, because we got a fabulous deal. That said...I will say that the staff was beyond pleasant and went out of there way to be hospitable. The rooms are clean, and up-to-date. But, the entire...

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1Thank TheHappyTraveler-NC
rrw007, Manager at Brookstone Lodge, responded to this review

We appreciate your feedback of your recent stay with us. We hope that you will consider us again when visiting Asheville.

Clemson
Reviewed 3 December 2014

I was looking for an inexpensive hotel in the Biltmore Village area - not easy to come by but Brookstone satisfied that need. It's definitely not IN the Village. It goes into an "other side of the tracks" area (my mom was uncomfortable driving through there at night). However, you can also get on I-40 right down from the Biltmore...

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1Thank KTK113
rrw007, Manager at Brookstone Lodge, responded to this review

Thank you for the recent review. We are glad you enjoyed your stay and would stay with us again.

Taylorsville, North Carolina
Reviewed 16 November 2014 via mobile

Arrived early but had to go out while room was still getting ready. The hotel is really nice and the rooms are larger than most Inns of comparable size. Continental breakfast was about the industry standard but the beds were extremely hard. Not bad for one night but extended stay would require a visit to the chiropractor when I got...

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2Thank Mike A
rrw007, Manager at Brookstone Lodge, responded to this review

Thank you so much for the recent review of the Brookstone Lodge. We value your feedback and appreciate your comments!

St. Louis
Reviewed 13 November 2014

My husband and I recently stayed at the Brookstone Lodge in Asheville. We were taking a weekend trip visiting the Biltmore Estate and had no hotel reservations. While standing in line for the shuttle to the Vanderbilt Estate we decided we needed to book something. So I pulled up local hotels on my phone and found Brookstone. It was close...

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3Thank tktktk111
rrw007, Manager at Brookstone Lodge, responded to this review

Always a pleasure to receive a review like this one! This is what we are all about. We want our guests to experience that friendly, warm feel of a mountain lodge, tucked away, in a convenient location near the Biltmore! Genuine, Southern hospitality all at a great rate! See ya next time!

Pawleys Island, South Carolina
Reviewed 13 November 2014

Average type of hotel, the place is clean. The bed was too hard for my liking, and the pillows were hard too. The breakfast was not tasty- fake eggs, lousy coffee, but overall this place is fine for staying. Good service and we had a room with a jacuzzi and that was great.

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2Thank N0rthernTransplant2
rrw007, Manager at Brookstone Lodge, responded to this review

Nice to hear you had an overall good stay. Thank you for reviewing us.

Hiawassee, Georgia
Reviewed 12 November 2014

The hotel is very easy to get to and also close to the Biltmore area and downtown. Our room on the 3rd floor was very nice, comfortable king bed, very clean. I was happy to see the "makeup" towel in the bathroom I thought it was a nice touch. The front desk staff was very helpful and also very good...

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3Thank Sageblazer
rrw007, Manager at Brookstone Lodge, responded to this review

Thank you for the recent review. We are excited to hear you had a great stay with us! Please stay with us again next time you are in our beautiful town!

Arlington, Vermont
Reviewed 3 November 2014

The hospitality was great and the breakfast spread very complete. But, this is not a "Lodge" as the name implies. In fact, there is no outside area other than the parking lot on one side and a busy street on the other. The small lobby is the only area to sit in other than the breakfast area or room which...

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2Thank moonglow1954
rrw007, Manager at Brookstone Lodge, responded to this review

We appreciate you taking the time to review the Lodge. We are glad you enjoyed our friendly, knowledgeable staff and our great, deluxe continental, complimentary breakfast. Hope to see you again!

Reviewed 2 November 2014 via mobile

All you need for a great weekend getaway.clean, affordable, plus nice staff.Close to Biltmore. Good breakfast something everyone will like.We always stay here and have more money in our pockets to show for it!

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2Thank Icastar1
rrw007, Manager at Brookstone Lodge, responded to this review

It was great to read your review of us. Thank you for your positive comments. We look forward to you staying with us next trip to Asheville!

Greenland, New Hampshire
Reviewed 1 November 2014

We went there because AAA gave it three crowns. Shame on AAA. We arrived and the front desk charged us a rate thirty dollars higher than what we were quoted over the phone. We showed them our email confirmation rate and they were still sceptical all because all because the rate didn't match any of their rates. After fifteen to...

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Helpful?
3Thank Bruce D
rrw007, Manager at Brookstone Lodge, responded to this review

Thanks for reviewing the Brookstone Lodge. We value the feedback. Although it took some time we are excited we were able to save you some money on your reservation. We apologize for the cleaning smell being too strong in the room. Offering breakfast in shifts to larger groups is always helpful as to not neglect our guests who are not...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Brand new hotel! Experience the charm of a mountain lodge just minutes from Biltmore Estate, downtown Asheville, Blue Ridge Parkway, and the area’s finest shopping and dining. Amenities include a complimentary deluxe continental breakfast, indoor pool and hot tub, wireless internet, fitness center, and much more. Some in-room amenities are 32" flat screen HDTV, granite tub and vanity, microwave, coffee maker, mini-refrigerator, and hair dryer. We are independently owned and operated. AAA-3 diamond rating. ... more   less 

Additional Information about Brookstone Lodge

Address: 4 Roberts Rd, Asheville, NC 28803-8613
Region: United States > North Carolina > North Carolina Mountains > Asheville
Price Range: $96 - $260 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Brookstone Lodge 3*
Number of rooms: 73
Reservation Options:
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Also Known As:
Brookstone Hotel Asheville
Hotel Style:
#19 Business Hotel in Asheville
#20 Family Hotel in Asheville
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Questions & Answers

Here's what travellers have asked, with answers from Brookstone Lodge staff and other travellers.
10 questions
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Springfield, Tennessee
over a year ago
Lake View, Alabama, United States
Philadelphia, PA USA
4 months ago
Mechanicsville, Virginia
8 months ago
over a year ago

See all questions (10)

Questions? Get answers from Brookstone Lodge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Stay away from the highway side unless you like race track noise.”
 of 5 bubbles 537anthonys, 30 Oct 2016 | Read review
“odd numbered room are better.”
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5 of 5