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Hotel Indigo Asheville Downtown

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Hotel Indigo Asheville Downtown
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1,494 Reviews from our TripAdvisor Community

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Showing 1,486: English reviews
Meridian, Idaho
Reviewed 22 July 2014

When we entered our room my wife said this was the best hotel she has probably ever stayed at. I would agree the design flair and the modern design motifs were great and well appreciated. All of the staff was very friendly and the concierge was more than happy to help with activity or restaurant selections. We also liked how...

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2Thank aver2801
Jamie B, Guest Relations Manager at Hotel Indigo Asheville Downtown, responded to this review

We are so pleased that you had an outstanding experience with us in Downtown Asheville. We absolutely love having the opportunity to show our guests what we love most about this boutique mountain town. Western North Carolina is home to so many beautiful natural watering holes, we would be happy to recommend one on your next visit to Asheville. Warmly,...

Potomac, Maryland
Reviewed 22 July 2014

Just returned from a trip to Asheville and stayed at Indigo on the advice of another traveler. It was a terrific hotel with exceptionally nice staff and well appointed rooms. It's only a few minutes walk to the Arcade or major downtown restaurants (Wall Street is a 5 min walk). The rooms are well appointed with "hardwood" floors, a terrific...

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1Thank npoguy
Jamie B, Guest Relations Manager at Hotel Indigo Asheville Downtown, responded to this review

We are thrilled to hear that you had such an exceptional experience with us in Asheville. We are the ideal "home base" for visitors who want to explore Asheville on foot. Perhaps on your next visit we can interest you in one of our luxury penthouse suites, so that you can enjoy the breathtaking views of the Blue Ridge Mountains....

dallas texas usa
Reviewed 21 July 2014

Loved the service, location and rooms. We parked and enjoyed walking everywhere downtown, lots of great eateries and shops. We had a big group with all sorts of travel issues, lost luggage, late planes, etc and the staff was always accomodating friendly and very helpful. Loved the breakfasts here. Our rooms were fabulously big and modern with beautiful views.

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Thank prissyhorse
Jamie B, Guest Relations Manager at Hotel Indigo Asheville Downtown, responded to this review

We are so proud that our team was able to provide you with such exception service during your visit. We look forward to serving you on your next visit to Asheville! Best Wishes, Jamie Bratcher Guest Service Manager

Jacksonville, Florida
Reviewed 21 July 2014

My wife and I paid $300 a night and overall were pleased. Bed was very comfortable. Convenient enough location, but a 10-15 min walk to the farthest but busiest parts of downtown. But still close enough to the action and the walk is all with shops and restaurants along the way. The Loft has better location but I was happy...

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Thank Gpomar3
Jamie B, Guest Relations Manager at Hotel Indigo Asheville Downtown, responded to this review

Thank you so much for taking the time to share your feedback with us. We strive to provide excellent service and comforting accommodations. We are truly delighted that you enjoyed your visit in downtown Asheville. Warmest Wishes, Jamie Bratcher Guesr Service Manager

Reviewed 20 July 2014 via mobile

My daughter and I are currently spending 4 days at the Indigo in Asheville. While the room decor is nice it is definitely not well thought out. To charge our iPhones and iPad we must move furniture and unplug lights and the clock. There are no outlets nor charging stations near the desk (which is placed directly in front of...

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Thank Ellen W
Jamie B, Guest Relations Manager at Hotel Indigo Asheville Downtown, responded to this review

I appreciate that you took the time to share your honest observations with us. Your feedback is truly invaluable in our quest to constantly improve our offerings. We hope you find accommodations that better suit your needs on your next visit to Asheville. Warmly, Jamie Bratcher Guest Service Manager

Wilmington
Reviewed 20 July 2014

We stayed in Asheville for a weekend and waited till the last minute to get a hotel. Hotel indigo was the only one with rooms left. It was pricey but worth it. The staff was friendly and we cannot rave enough about Andy, the bartender. He was fabulous! Would recommend this hotel.

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1Thank Smartsa
Jamie B, Guest Relations Manager at Hotel Indigo Asheville Downtown, responded to this review

Thank you so much for your kind words. Andy is truly a treasure, and we will gladly pass along your praise. We so look forward to serving you again in Asheville! Warmest Wishes, Jamie Bratcher Guest Service Manager

Weston, FL
Reviewed 14 July 2014

I've titled my review this way because we really liked this hotel very much, however, for my wife and I we couldn't understand why they didn't install soundproof windows as the hotel is right next to the highway. That said the service was great and our room was beautiful with the best views in the city(room 715). They need to...

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Thank dnb18
Jamie B, Guest Relations Manager at Hotel Indigo Asheville Downtown, responded to this review

Thank you so much for taking the time to share your observations with us. We are delighted that you enjoyed your stay so much, despite the noise disturbances you encountered. We are working on improving the sound-proofing in our rooms. Thank you once more for your kind words. Warm Regards, Jamie Bratcher Guest Service Manager

Savannah, Georgia
Reviewed 14 July 2014

This was our first trip to Asheville and we wanted to be able to walk around downtown. Found Hotel Indigo and we were completely thrilled with the entire experience. It is modern so you won't find the charm of a historic property. What you will get is excellent, friendly staff and one of the cleanest hotels we've been to (love...

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Thank Lorejoyce
Atlanta
Reviewed 13 July 2014

I traveled here by car with my son, his wife and my six year old grandson. We chose it because of the convenient downtown location. The staff at check in were not very organized and a little unprofessional. The lobby was not too impressive, and the entire hotel was not what we had expected. However, when we learned that the...

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1Thank kfg14
Jamie B, Guest Relations Manager at Hotel Indigo Asheville Downtown, responded to this review

We appreciate your feedback. Our hope is to provide a peaceful home-base for our guests while continuing to lesson our carbon footprint. We trust our team to serve our guests intuitively to ease the stresses of travel. I am so sorry that the Hotel Indigo was not what you were expecting. We certainly hope to have the opportunity to impress...

Cleveland, Ohio
Reviewed 13 July 2014

This hotel is right off of the freeway which made it perfect for me, as I came to it from The Highlands, NC, on may way BACK to Ohio! I was greeted by terrific people, my room was attended to by a sweet person, and i LOVED my end-of-the hall quiet, modern, room with a quiet air conditioner. I walked...

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Thank honeylazar4
Jamie B, Guest Relations Manager at Hotel Indigo Asheville Downtown, responded to this review

Thank you for taking the time to share your thoughts with us. We are pleased you enjoyed the world-class service from our boutique hotel in downtown Asheville. We look forward to the opportunity to serve you on your next visit. Warmly, Jamie Bratcher Guest Service Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
Hotel Indigo Asheville Downtown reflects the city itself- vibrant, eclectic, soulful, and embracing! Come and experience this boutique hotel in the heart of downtown. Our convenient downtown Asheville location allows you to leave your car- and cares, behind, as you explore this unique area! Spacious rooms, full-service bar and bistro, and spa-inspired bathrooms complete with Aveda products, ensures your stay will leave you feeling pampered and renewed! ... more   less 

Additional Information about Hotel Indigo Asheville Downtown

Address: 151 Haywood Street, Asheville, NC 28801-2616
Region: United States > North Carolina > North Carolina Mountains > Asheville
Price Range: $180 - $523 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Indigo Asheville Downtown 3.5*
Number of rooms: 115
Reservation Options:
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Hotel Style:
#1 Green Hotel in Asheville
#10 Romantic Hotel in Asheville
#13 Business Hotel in Asheville
#17 Family Hotel in Asheville
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Indigo Asheville Downtown staff and other travellers.
9 questions
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Pensacola, Florida
Mahwah, New Jersey
1 month ago
Selbyville, Delaware
VT
over a year ago

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Questions? Get answers from Hotel Indigo Asheville Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“In town facing room away from highway might be better, but noise was not an issue.”
 of 5 bubbles vbn44, 7 Feb 2017 | Read review
“High cornor”
 of 5 bubbles BOBandBECKY, 3 Feb 2017 | Read review
“some road noise on rooms facing the highway, but not bad enough to keep you awake.”
 of 5 bubbles 133leej, 14 Jan 2017 | Read review
“The Penthouse is worth every penny”
 of 5 bubbles billirowell, 6 Jan 2017 | Read review
“Ask for a corner room on a higher floor”
 of 5 bubbles Annabelle4595, 3 Jan 2017 | Read review
5 of 5