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Residence Inn Asheville Biltmore

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Residence Inn Asheville Biltmore
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396 Reviews from our TripAdvisor Community

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Showing 394: English reviews
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Reviewed 1 week ago via mobile

This hotel was very, clean staff were kind and polite. I give it a 4 for two reasons the room smelled heavily of patchouli, and then the beds were extremely hard! Please note this if you don't love firm beds, they made me wake up sore! We love residence inn as rule because they are typically clean and we only...

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Helpful?
Thank Mommyoffiv
BFH_Marketing, Guest Relations Manager at Residence Inn Asheville Biltmore, responded to this review

Dear Mommyoffiv, Thank you for your review. We are glad you enjoyed your stay at our Residence Inn, and found it clean & comfortable, and that our staff were polite. We apologize about your experience with the smell of that room and the bedding, and will share this with our staff. We hope you will choose to stay with us...

Western Massachusetts
Reviewed 3 weeks ago

We chose Residence Inns as our hotels of choice while traveling from Florida to Massachusetts with a service dog in training. The ability to close the door to the bedroom at night allowed our dog and us to sleep undisturbed. We also like having a kitchen so we can prepare easy meals after a long day of travel. We were...

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Helpful?
Thank Sky34
BFH_Marketing, Guest Relations Manager at Residence Inn Asheville Biltmore, responded to this review

Dear Sky 34, Thank you for your review! We are thrilled that we could be a great place to stay for you and your service dog. Thank you for complimenting our team members, and our suites with kitchenette. We apologize about the one issue, but we are glad we were able to fix this right away. We hope you will...

Houston, Texas
Reviewed 3 weeks ago

Marriott Platinum. Company relocated me to Asheville and needed a place to stay for about 1.5 weeks. Decided on this property and was glad I did. It had everything I needed for a long haul stay and the fact that they provide dinners on some weekdays was pretty cool too. I do think though that wear and tear is starting...

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Helpful?
Thank Bill B
BFH_Marketing, Guest Relations Manager at Residence Inn Asheville Biltmore, responded to this review

Dear Bill B, Thank you for your review! We are glad you enjoyed your extended stay at our Residence Inn in Biltmore Village. Thank you for complimenting our suites equip for a long stay, and our RI Mix Evening Socials. We hope you will choose to stay with us again if ever in need of an Asheville room! Sincerely, Lauren...

Reviewed 3 weeks ago via mobile

We have been staying here on and off for 3yrs. They are always friendly. This year with managers reception adds another layer of welcoming. One thing they could do is mention for Marriott members the choice between points and product in their market. I recommend this hotel highly

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Helpful?
1Thank AQflyer
BFH_Marketing, Guest Relations Manager at Residence Inn Asheville Biltmore, responded to this review

Dear AQflyer, Thank you for your review! We are so glad you have continually enjoyed your stays with us at the Residence Inn. Thank you for complimenting our friendly staff members and our RI Mix evening socials. We appreciate your recommendation, and hope we will be seeing you again soon! Sincerely, Lauren McDevitt Guest Relations & Marketing

Dingo
Reviewed 3 weeks ago

My wife and I recently went on our 'baby moon' and we had never been to Asheville before. We told the hotel and not only did Andrew, Asst. GM spend 30 minutes with me on the phone, he also emailed a page of reccomendations and even had a pink gift basket waiting in our room with a handwritten note. This...

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Helpful?
Thank Chadilac13
BFH_Marketing, Guest Relations Manager at Residence Inn Asheville Biltmore, responded to this review

Dear Chadilac13, Thank you for your review! We are thrilled to learn of the special stay you had with us while visiting Asheville for your "baby moon"! Thank you for your kind words about our team members, our property, and our location. We hope you will stay with us again during your next visit to our mountains! Sincerely, Lauren McDevitt...

TN
Reviewed 3 weeks ago

This was a nice hotel. We were in town for a competition. The people at the desk were very pleasant and helpful. Breakfast was your usual continental breakfast. My kids enjoyed it. The pool was nice. Rooms were clean. The pillows could use an upgrade but the bed was very comfortable.

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Helpful?
Thank traveler80158
BFH_Marketing, Guest Relations Manager at Residence Inn Asheville Biltmore, responded to this review

Dear traveler80158, Thank you for your review! We are so glad you enjoyed your stay at our Residence Inn in Biltmore Village. Thank you for complimenting our team members, our clean guest rooms & pool, and our breakfast options. We hope you will choose to stay with us again in the near future! Sincerely, Lauren McDevitt Guest Relations & Marketing

Washington, North Carolina
Reviewed 4 weeks ago

Really enjoyed our stay. The employees were very professional, friendly and helpful. Always had a smile for you. The entire hotel was very clean and updated. Really enjoyed the hot breakfast and evening reception. Will definitely stay here again. Also, very close to downtown Asheville.

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Helpful?
Thank Shell_Diva55
BFH_Marketing, Guest Relations Manager at Residence Inn Asheville Biltmore, responded to this review

Dear Shell_Diva55, Thank you for your review! We are thrilled to learn of the great stay you had at our Residence Inn in Biltmore Village. Thank you for your compliments about our team members, our clean property, and our hot breakfast & RI Mix evening social. We hope you will choose to stay with us again during a future visit...

Reviewed 19 February 2017

Got in pretty late in the evening and Shawn checked us in. He was great. The room was great. Clean, spacious, comfortable bed, A/C working great. Breakfast in the morning was not very good. The waffle mix was sitting out in a plastic cup and you could tell it had been there a while because the mix was starting to...

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Helpful?
Thank Phillip T
BFH_Marketing, Guest Relations Manager at Residence Inn Asheville Biltmore, responded to this review

Dear Phillip T, Thank you for your feedback. We are glad that you enjoyed your stay at our Residence Inn in Historic Biltmore Village. Thank you for complimenting our clean & spacious guest rooms, our staff members, and our location. We sincerely apologize for your breakfast experience, as this is not up to our Residence Inn standards. We will share...

Seekonk, Massachusetts
Reviewed 11 February 2017

I was visiting Asheville on business and needed a room for the night. There are plenty of hotels and bed and breakfasts to choose from. I elected to stay here to be close to the Biltmore Village. Check in was flawless, and guidance was provided for places to eat for the evening. The room was larger than I needed, but...

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Helpful?
Thank Jodnay
BFH_Marketing, Guest Relations Manager at Residence Inn Asheville Biltmore, responded to this review

Dear Jodnay, Thank you for your review! We are thrilled to learn of the great stay you had with us while visiting Asheville. Thank you for your kind words about our team members, our breakfast options, and our convenient location. We appreciate your recommendation, and we hope you will be returning to our Residence Inn for a future trip! Sincerely,...

Reviewed 29 January 2017 via mobile

We enjoyed a two bedroom suite which was very reasonably priced at $209/night. The 2 bedroom suite has 2 full bathrooms, a full kitchen and living room with sofa-bed, and a gas fireplace. I slept on the sofa-bed and I actually slept well on it so it was comfortable enough. The staff here was very friendly and attentive, and Pepe...

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Helpful?
Thank Julie P
BFH_Marketing, Guest Relations Manager at Residence Inn Asheville Biltmore, responded to this review

Dear Julie P, Thank you for your review! We are glad you enjoyed your stay with us while visiting Asheville. Thank you for your kind words about our spacious suites & amenities, our breakfast and team members, and our location in Biltmore Village. We hope you will return to our property for a future trip to our city! Sincerely, Lauren...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Residence Inn Asheville Biltmore

Address: 701 Biltmore Ave, Asheville, NC 28803-2556
Region: United States > North Carolina > North Carolina Mountains > Asheville
Price Range: $207 - $450 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Asheville Biltmore 3*
Number of rooms: 72
Reservation Options:
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Also Known As:
Residence Inn Asheville Biltmore Hotel Asheville
Asheville Residence Inn
Hotel Style:
#23 Romantic Hotel in Asheville
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Asheville Biltmore staff and other travellers.
3 questions
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over a year ago
Brevard, NC
8 months ago
Brevard, NC

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Questions? Get answers from Residence Inn Asheville Biltmore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great location and even better staff”
 of 5 bubbles Chadilac13, 1 Mar 2017 | Read review
“Third floor room with a fireplace.”
 of 5 bubbles Shell_Diva55, 24 Feb 2017 | Read review
“For non pet owners, you may want to request a section of the property that has little to no pets.”
 of 5 bubbles rashundag, 10 Jan 2017 | Read review
“Use Hilton!”
 of 5 bubbles Shaunm1972, 11 Nov 2016 | Read review
“Third floor”
 of 5 bubbles johnwGA, 22 Oct 2016 | Read review
5 of 5