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Hotel went well beyond the usual good service. Credit to Crystal and Pepe who kept the breakfast area filled with hot food and clean tables. Always on hand to help out. Front desk staff had good area knowledge as this was our first visit.
We checked in a couple weeks ago, and since the moment we got here we were all extremely pleased with the welcoming and attention we received. Wether it was Rebecca offering to make an entire lobby size pot of coffee so that I could have...More
This hotel is our extended family now. My husband, my baby and I, stayed there for 3 months and we had the best time ever.
Crystal and Pepe prepared breakfast every morning and did a great job. They were super friendly and hard workers. Kimberly...More
Thank Carla B
Response from BFH_Marketing, Guest Relations Manager at Residence Inn by Marriott Asheville BiltmoreResponded 3 weeks ago
Dear Carla B,
Thank you for your review! We are so glad you had a great extended-stay experience at our Residence Inn! Thank you for your kind words about our friendly staff members, our location, and our clean and friendly-family property. We hope you will...More
We had an excellent experience here. The rooms were clean. The staff was super friendly. A great place to stay if you are visiting the Biltmore. A shout out to Pepe at the breakfast buffet for his special attentiveness and help!
Very nice place. Check in was smooth. Front desk guy made sure we like the room set up. Showed me 2 rooms (at my request). Rooms are updated and felt new. Very nice. We had a fireplace that was very nice on a cold night....More