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Residence Inn Asheville Biltmore

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390 Reviews from our TripAdvisor Community

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Showing 388: English reviews
New York City, New York
Reviewed 14 October 2016 via mobile

We needs a place to stay to get away while we evacuated. The rooms were spacious and pretty clean. Although it was damp and musty. So much so we would seriously reconsider staying there again. It's close to the biltmore and other places to eat and shop, but not much to do right there on the grounds. Staff was helpful,...

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Helpful?
1Thank fuggedaboudit
BFH_Marketing, Guest Relations Manager at Residence Inn Asheville Biltmore, responded to this review

Dear fuggedaboutit, Thank you for your review and we are so glad we could house you and your family during the Hurricane. We are glad to hear you enjoyed our spacious suites and location in historic Biltmore Village, near Biltmore Estate. We hope that you do come back and stay with us again! Sincerely, Lauren McDevitt Marketing and Guest Relations

Reviewed 11 October 2016 via mobile

Residence Inn is one of the Marriott properties we look for when traveling and this one is why. Easy check in, friendly welcoming staff, good breakfast, comfy bed, within a short drive of our destination and the right price.

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Helpful?
Thank C M
BFH_Marketing, Guest Relations Manager at Residence Inn Asheville Biltmore, responded to this review

Dear C M, Thank you for your review! We are thrilled to learn of the great stay you had with us while in Asheville! Thank you for complimenting our friendly staff members, our yummy breakfast, and our comfortable beds. We appreciate you choosing Residence Inn, and we hope you will be returning for a future visit! Sincerely, Lauren McDevitt Guest...

Vero Beach, Florida
Reviewed 26 September 2016 via mobile

This hotel is located in a perfect place. You can visit all of the attractions available in Asheville,NC. The staff are very friendly and are eager to help guests. The facility also provides three nights of free dinners as well as free breakfast.

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Helpful?
Thank dan m
BFH_Marketing, Guest Relations Manager at Residence Inn Asheville Biltmore, responded to this review

Dear dan m, Thank you for your review! We are happy you enjoyed your stay at our Residence Inn, our great location, and our friendly staff members. We are glad you were able to attend our fun RI Mixes! We hope you will be returning to our hotel in the near future! Sincerely, Lauren McDevitt Guest Relations & Marketing

Calgary, Canada
Reviewed 25 September 2016 via mobile

This hotel has very nicely appointed rooms (we had a 2 bedroom suite) complete with a full stove, microwave and oven. The location was ideal and the staff we dealt with was awesome. The complementary breakfast had good variety and changed up a little each day. Breakfast had offerings such as waffles, eggs, bacon, yogurts, fruit muffins etc. My only...

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Helpful?
1Thank david p
BFH_Marketing, Guest Relations Manager at Residence Inn Asheville Biltmore, responded to this review

Dear david p, Thank you for your review. We are glad you enjoyed your stay at our hotel! Thank you for complimenting our guest rooms & amenities, our great team members, and our yummy breakfast buffet. Thank you for choosing Residence Inn, and we hope you will be returning for a future stay! Sincerely, Lauren McDevitt Guest Relations & Marketing

Central Florida, Florida
Reviewed 25 September 2016

We were here for 5 nights and it was a wonderful stay. The entire staff are so friendly and helpful and a pleasure to interact with. The breakfast was fantastic every morning and we enjoyed the mixer on our first night there. We can't say enough nice things about all of the staff from the front desk to housekeeping to...

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Helpful?
Thank R6017IXnancyr
BFH_Marketing, Guest Relations Manager at Residence Inn Asheville Biltmore, responded to this review

Dear R6017IXnancyr, Thank you for your review! We are thrilled to learn of the wonderful stay you had with us while in Asheville! Thank you for complimenting our friendly team members, our yummy breakfast buffet, and our cozy and spacious guest rooms. We look forward to your future stay with us at the Residence Inn! Sincerely, Lauren McDevitt Guest Relations...

Sewickley, Pennsylvania
Reviewed 18 September 2016

Attractive decor, comfortable bed and clever sofa set up. Room not senior friendly- no grab bars in shower/ tub, kitchen items stored in high cabinets not easy to get to, no bureau. Also weird, the TV stand/fake bureau was right next to the gas fireplace. Staff courteous and helpful.

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Helpful?
Thank Joan A
BFH_Marketing, Guest Relations Manager at Residence Inn Asheville Biltmore, responded to this review

Dear Joan A, Thank you for your review. We are glad you enjoyed our friendly and courteous team members, our bright decor, and our comfortable beds during your stay with us! We appreciate your feedback regarding the grab bars, and will take note of this. Thank you for choosing to stay with us, and we hope you will return during...

Hernando, Florida
Reviewed 14 September 2016 via mobile

We spent a great week in Asheville and stayed at the Residence Inn Biltmore. Terrific place, very clean and one of the best staff of Marriott employees we've encountered. From the kind people taking care of the breakfast area (special thanks to the gentleman that made fresh mini smoothies for the guests) to Shawn, helping my husband with his new...

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Helpful?
Thank Deb D
BFH_Marketing, Guest Relations Manager at Residence Inn Asheville Biltmore, responded to this review

Dear Deb D, Thank you for your review! We are so happy to learn of the excellent week-long stay you had with us at the Residence Inn! We are glad you enjoyed our great location, our friendly staff members, and our guest rooms & amenities. We appreciate your kind words, and hope you will be staying with us again in...

Greensboro, North Carolina
Reviewed 8 September 2016

We have stayed at this property on vacation for three consecutive years and have always enjoyed it! From the front desk to housekeeping, the staff is professional, warm and inviting. Scott, the manager checked with us on a timely basis to make sure we had everything we needed. Michael (maintenance engineering) ensured that we had adequate technology in our room...

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Helpful?
Thank Tex1955
BFH_Marketing, Guest Relations Manager at Residence Inn Asheville Biltmore, responded to this review

Dear Tex1955, Thank you for your review! We are thrilled to learn of the great multiple stays you have had with us while vacationing in Asheville! Thank you for your kind words about our lovely team members. We appreciate you recommendation, and we look forward to your return visit during your next trip to Asheville! Sincerely, Lauren McDevitt Guest Relations...

Florida
Reviewed 7 September 2016

Quality: another reliable Marriott/Residence Inn; no better/no worse than usual. (Front desk staffer at check-in seemed confused, probably a poorly trained new hire.) Convenience: nice location if visiting Biltmore Estate and/or dining/shopping in Biltmore Village, a short drive away.

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1Thank MandR818
BFH_Marketing, Guest Relations Manager at Residence Inn Asheville Biltmore, responded to this review

Dear MandR818, Thank you for your review. We are glad you had a pleasant stay at our Residence Inn in lovely Biltmore Village. Thank you for the feedback on your check-in experience. We would like to share that we take great pride in on-boarding our new team members and insuring the level of service they provide is on par with...

Round Rock, Texas
Reviewed 18 August 2016

We enjoyed our stay at this very clean, spacious hotel in late June. The staff were wonderful, the location excellent for whatever attractions you wanted to visit, and it was quiet! The morning breakfast buffet (included in some rate) was very good.

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Helpful?
Thank Lon C
BFH_Marketing, Guest Relations Manager at Residence Inn Asheville Biltmore, responded to this review

Dear Lon C, Thank you for your review! We are happy you enjoyed your stay with us while visiting Asheville! We appreciate your compliments of our friendly staff members, our location in Biltmore Village, and our clean and spacious property. We hope you will choose our hotel again during your next visit to our city! Sincerely, Lauren McDevitt Guest Relations...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Residence Inn Asheville Biltmore

Address: 701 Biltmore Ave, Asheville, NC 28803-2556
Region: United States > North Carolina > North Carolina Mountains > Asheville
Price Range: $190 - $439 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Asheville Biltmore 3*
Number of rooms: 72
Reservation Options:
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Also Known As:
Residence Inn Asheville Biltmore Hotel Asheville
Asheville Residence Inn
Hotel Style:
#23 Romantic Hotel in Asheville
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Asheville Biltmore staff and other travellers.
3 questions
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over a year ago
Brevard, NC
7 months ago
Brevard, NC

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Questions? Get answers from Residence Inn Asheville Biltmore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Third floor room with a fireplace.”
 of 5 bubbles Shell_Diva55, 24 Feb 2017 | Read review
“For non pet owners, you may want to request a section of the property that has little to no pets.”
 of 5 bubbles rashundag, 10 Jan 2017 | Read review
“Use Hilton!”
 of 5 bubbles Shaunm1972, 11 Nov 2016 | Read review
“Third floor”
 of 5 bubbles johnwGA, 22 Oct 2016 | Read review
“Nearby train on the backside, avoid for a quieter night”
 of 5 bubbles J_L_S888, 27 Jul 2016 | Read review
5 of 5