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Immediately, the front desk staff greeted us and were extremely helpful in providing suggestions for us to enjoy our only evening in Asheville. Great craft brew suggestions. Although the location is 10min from downtown, they suggested Lyft and Uber options which worked great. We had...More
The staff (Sandra, Joe, Burgomil, Patricia et al. are among the best of any property we stay at. We have stayed here many times a year for years and have gotten to know the wonderful staff who greet us on our return. For people who...More
1 Thank Vermont1949
Response from shsasheville, General Manager at SpringHill Suites Asheville
Good morning Vermont1949,
I want to begin by thanking you for the very kind words about our staff and your loyalty to our team. I agree whole-heartedly with regard to our associates’ commitment to our guests, unfortunately, I also agree that the property is in...More
We stayed here several nights while visiting the Asheville area, Everything was what you would expect from a Springhill Suites. The rooms were the standard décor and about average sized. Breakfast was pretty good, and the staff was very friendly.
The road up is a...More
SpringHills are good Suite-style hotels, and this one did not disappoint. We think it is a reliable brand and particularly good when traveling with younger children.
The staff are very kind. We cannot commend them enough for their service.
The rooms are adequate, although some...More
Stayed overnight on our way to South Carolina. Good location (not right in the city but close to restaurants), beautiful setting in the Smokey Mountains. Room was worn, but clean. Front desk staff was not very friendly at check in, and did not acknowledge my...More