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    SpringHill Suites Asheville

    2 Buckstone Pl, Asheville, NC 28805-1808
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    2017-10-01 2017-10-02
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    Traveller (33)
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    Overview
    • Excellent29%
    • Very good38%
    • Average20%
    • Poor9%
    • Terrible4%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Suites
    Fitness centre
    Kitchenette
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    3.0 Star Hotel
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    Country Inn & Suites By Carlson, Asheville West (Biltmore Estate)
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    Rooms
    Oct 1Oct 2
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    1 room, 2 adults, 0 children
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    Reviews (384)
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    141 - 145 of 384 reviews

    Reviewed 5 June 2015

    This was a great hotel room for 3 ladies to share. Plenty of space. Sink separate from shower and toilet made for easily "getting ready". The location was good - quick trip into the town and when we were too tired to go into Asheville,...More

    Thank Alice M
    Reviewed 1 June 2015

    My husband, 3 kids and I stayed for one night and my back still hurts 2 days later! Beds were the worst I have slept on in a long time. Very over priced at $174 before fees and taxes. Beds are very small doubles and...More

    2  Thank mikainhayden
    Response from shsasheville, General Manager at SpringHill Suites AshevilleResponded 3 June 2015

    Dear Guest, I want to first apologize for any inconveniences you experienced during your recent stay. I am sorry and surprised you didn't sleep well while here. The item most requested by guests for purchase is our mattresses. However, I understand that not everyone has...More

    Reviewed 25 May 2015

    We like Spring Hill. We had to change rooms as ours smelled less than fresh. We were accommodated without any question. Common areas were under-vacuumed. Room was clean but carpets are showing their wear. Breakfast was plentiful and staff was pleasant. Pool was clean-kids loved...More

    Thank letterboxer2010
    Response from shsasheville, General Manager at SpringHill Suites AshevilleResponded 27 May 2015

    Dear Guest, Thank you for your comments concering your recent stay with us. Please accept my apologies for the inconvenience of moving from your first room, but am happy to hear you had a pleasant weekend. We are scheduled for renovation in early 2016 and...More

    Reviewed 23 May 2015 via mobile

    I am a Marriott Platinum member and I have to defend this hotel. I have stayed at this location several times. This hotel is clean, the rooms perfect fine, laid out like most Springhill Suites and the breakfast is unbelievably abundant. The back patio is...More

    Thank Methetraveler1961
    Response from shsasheville, General Manager at SpringHill Suites AshevilleResponded 25 May 2015

    Thank you very kindly for your compliments. We are delighted you find our hotel comfortable and relaxing, and couldn't be more pleased that you return to visit frequently. Our team is determined to provide great service and we take pride having your repeat business. Please...More

    Reviewed 14 May 2015

    Having stayed in the SpringHill Suites in Chicago, we were expecting better. We booked our room in plenty of time to expect a good room. Upon arrival we found they had put us in the room next to the ice machine and elevator. I will...More

    1  Thank worldtraveler894
    Response from shsasheville, Guest Relations Manager at SpringHill Suites AshevilleResponded 16 May 2015

    Thank you for writing your comments and concerns. Unfortunalty some of the beds are close to the air conditioner and we cannot change the room configuration. I am happy to hear one of our staff was able to help you switch rooms and with your...More

    Country Inn & Suites By Carlson, Asheville West (Biltmore Estate)
    1,976 reviews
    #9 of 66 hotels in Asheville
     
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    2,226 reviews
    #2 of 66 hotels in Asheville
     
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    1,208 reviews
    #22 of 66 hotels in Asheville
     
    The Omni Grove Park Inn
    6,224 reviews
    #12 of 66 hotels in Asheville
     

    Additional Information about SpringHill Suites Asheville

    Address: 2 Buckstone Pl, Asheville, NC 28805-1808
    Location: United States > North Carolina > North Carolina Mountains > Asheville
    Price Range:US$129 - US$358 (Based on Average Rates for a Standard Room)
    Hotel Class: 3 star
    Number of rooms: 88
    About
    Awards & Recognition
    GreenLeadersBronze level
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Breakfast included
    • Meeting Rooms
    • Laundry Service
    • Multilingual Staff
    • Self-Serve Laundry
    • Dry Cleaning
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$129 - US$358 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Green Hotel in Asheville
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms ,
    • Kitchenette
    • Number of rooms
    • 88
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Marriott, Travelocity, Priceline, TripOnline SA, Hotwire, Orbitz, Cancelon, Cheap Tickets and getaroom.com so you can book your SpringHill Suites Asheville reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • North Carolina >
    • North Carolina Mountains >
    • Asheville
    • Also Known As
    • Springhill Suites Asheville Hotel Asheville ,
    • Asheville Springhill Suites
    Add Photo Photos
    Traveller (33)
    Room & Suite (24)
    Dining (4)
    Pool & Beach (2)
    Hotel & Grounds (25)
    Bathroom (1)
    Business Centre & Event Rooms (1)
    Nearby
    Sponsored by:
    The Residences at Biltmore
    1,208 reviews
    2.26 km away
     
    The Omni Grove Park Inn
    6,224 reviews
    4.03 km away
     
    The Inn on Biltmore Estate
    2,226 reviews
    5.90 km away
     
    Country Inn & Suites By Carlson, Asheville West (Biltmore Estate)
    1,976 reviews
    10.02 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Linda C
    3 June 2017|
    AnswerShow all 2 answers
    Response from shsasheville | Property representative |
    Hello Linda C, You can request a feather free room when booking either online or over the phone. You may also request this through the Mobile Request center on the Marriott Mobile App. Once we have the request from any... More
    0
    Votes
    Linda C
    3 June 2017|
    AnswerShow all 3 answers
    Response from shsasheville | Property representative |
    Hello Linda C, I see this was for a past reservation; however, for future reservations an early check in cannot be guaranteed. We would be happy to check you in early should we have a room that is ready at the time needed... More
    0
    Votes
    greg m
    7 May 2015|
    Answer
    Response from shsasheville | Property representative |
    We do have a rack of Dumbells with a bench for free weights. No weight machines though.
    0
    Votes
    Room Tips
    "There are better hotels in area for the money"
    Read review
    "I stayed on the 2nd floor. The hotel is very attractive! Breakfast every morning from 6:30 until 9:30. Great..."
    Read review
    "Stay at the Courtyard next door!"
    Read review
    "We prefer the king bed rooms on the first floor for comfort and furniture layout."
    Read review
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