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SpringHill Suites Asheville

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Traveller (36)
Room & Suite (26)
Dining (4)
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Overview
  • Excellent30%
  • Very good36%
  • Average21%
  • Poor9%
  • Terrible4%
Travellers talk about
“front desk”(57 reviews)
“king suite”(18 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3 Star Hotel
All hotel details
Additional information
Offers from SpringHill Suites Asheville
Special Offer: Member Rates
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Offers from SpringHill Suites Asheville
Special Offer: Member Rates
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Reviews (411)
There are newer reviews for SpringHill Suites Asheville
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Traveller rating
124
143
88
39
17
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Time of year
LanguageEnglish
124
143
88
39
17
Show reviews that mention
All reviewsfront deskthe breakfast areaking suitetunnel roadroom was cleanindoor pooloatmealliving areafree breakfastmini fridgenice stayexercise roomgreat place to staywould stay againclose to downtownminute drivevisiting asheville
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21 - 25 of 411 reviews
Reviewed November 10, 2017

This place isn't as bad as some people make it out to be. Our room was large and clean, although the sofa seemed to be a little worn. The front desk staff were very nice and friendly, but the best staff person award goes to...More

1  Thank lindyl0u84
Reviewed November 8, 2017 via mobile

This hotel needs a lot of work. The ice machine on the first floor was broken. The bathrooms on the first floor were unclean. I saw a housekeeper use a broom and a hand towel to attempt to mop the ladies bathroom on the first...More

1  Thank RubyShhhhh
Reviewed November 3, 2017

This place is very clean! (the smell is chlorine from the pool, all indoors pools will have that, its a good thing). The rooms are very well kept and nice! Most of all though, The people here are GREAT! Friendly and helpful. Joe at the...More

Thank Ryan G
Reviewed October 16, 2017 via mobile

Hotel smelled terrible. It was like tons of carpet fresh mixed with mildew. Carpet and furnishings very worn and dated. Would not recommend this hotel and will not stay here again. Not a normal Marriott property so if you are looking for Marriott standards keep...More

1  Thank Libby C
Response from shsasheville, General Manager at SpringHill Suites AshevilleResponded October 17, 2017

Dear Libby C, I sincerely apologize for the odor issue you encountered here. I have shared your feedback with my team to ensure we get this corrected immediately. I also apologize that our current appearance was not what you anticipated. We are about to start...More

Reviewed October 16, 2017

We don't spend a lot of time in our room on vacation. If you are in Asheville, you shouldn't be in your room. The hotel is a few minutes from downtown. Great breakfast options (even had very nice yogurt selection!) to get in and out...More

Thank Jerry G
Response from shsasheville, General Manager at SpringHill Suites AshevilleResponded October 17, 2017

Dear Jerry G, Thank you for your kind review. I am glad to hear you enjoyed your stay here with us. Asheville is such a beautiful place to visit and it sounds like you were able to get out and enjoy our city. We hope...More

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$116 - US$281 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Green Hotel in Asheville
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms, Kitchenette
Details
Price range
US$116 - US$281 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Green Hotel in Asheville
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms, Kitchenette
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Traveller (36)
Room & Suite (26)
Dining (4)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Ashley E
January 1, 2018|
AnswerShow all 6 answers
Response from shsasheville | Property representative |
Thank you for your question. We are not pet friendly. Service animals that perform a duty for a disability are allowed. All other animals are prohibited. The Residence Inn by Marriott and the AC by Marriott in downtown are... More
0
Votes
Linda C
June 3, 2017|
AnswerShow all 2 answers
Response from shsasheville | Property representative |
Hello Linda C, You can request a feather free room when booking either online or over the phone. You may also request this through the Mobile Request center on the Marriott Mobile App. Once we have the request from any... More
0
Votes
Linda C
June 3, 2017|
AnswerShow all 3 answers
Response from shsasheville | Property representative |
Hello Linda C, I see this was for a past reservation; however, for future reservations an early check in cannot be guaranteed. We would be happy to check you in early should we have a room that is ready at the time needed... More
0
Votes
Room Tips
"we had a ground floor facing the packing lot and never did hear a car door slam"
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"Do not go to the front desk until the desk woman has woken up fully."
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"Definitely ask for the back of the building"
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"Close to Biltmore House and shopping"
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