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Aloft Asheville Downtown

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Traveller (397)
Room & Suite (244)
Pool & Beach (52)
Overview
Hotel website
51 Biltmore Avenue, Asheville, NC 28801-3626 See on map
AMENITIES
Free Wifi
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Suites
Bar/Lounge
3 Star accommodation
Additional information
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Rooms
Oct. 28Oct. 29
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,091)
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1,083 results
Traveller rating
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All reviews wxyz bar pool deck great location dog walk orange peel reverse osmosis bagged ice parking garage dog run funky hotel attached garage city bakery hotel is dog friendly city view wicked weed fire pit within walking distance
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21 - 25 of 1,083 reviews
Reviewed July 23, 2018

Stayed here for a long weekend, including with my dog. Review in easy-to-read format below: Pros: - Great location within walkable distance to most of the downtown area - Lots of <paid> parking available (self park in the garage is $10/day) - Dog friendly with...More

2  Thank goferris
Response from AloftAVL, General Manager at Aloft Asheville DowntownResponded July 24, 2018

Dear goferris, Thank you for staying with us and for taking time to review us on Trip Advisor. We do strive to make every stay a wonderful experience. I apologize that we were not able to meet that objective for your stay. I appreciate your...More

Reviewed July 23, 2018

Alofts are truly pet friendly -- pets stay free -- and that was the high point of our visit. Our dog got an amenity package (a Kong tennis ball, fancy dog biscuits) and there there was a dog bed in the room. The room was...More

1  Thank Patricia S
Response from AloftAVL, General Manager at Aloft Asheville DowntownResponded July 24, 2018

Dear Patricia S, Thank you for staying with us and for taking time to review us on Trip Advisor. I apologize for the shower issue you experienced and I can understand why you felt the shower was a disaster. Your feedback with help me guide...More

Reviewed July 22, 2018

We have stayed at the aloft more than a handful of times. Good location and like the modern style. You have to love pets though as it is a pet friendly hotel. The standard of the hotel is deteriorating, even after continual complaints from guests....More

1  Thank Monika C
Response from AloftAVL, General Manager at Aloft Asheville DowntownResponded July 24, 2018

Dear Monika C, Thank you for staying with us and for taking time to review us on Trip Advisor. I apologize for the service issues you experienced. I can understand your frustrations and disappointment. The issues you outline are all solvable, some can be solved...More

Reviewed July 9, 2018

This is an interesting hotel. The garage is cumbersome, but is manageable. The staff is the best part of the hotel. We visited during a very busy time, and they seemed to a very good job keeping up. The hotel is VERY dog friendly, which...More

Thank Robert S
Response from AloftAVL, General Manager at Aloft Asheville DowntownResponded July 11, 2018

Dear Robert S, Thank you for staying with us and for taking time to review us on Trip Advisor. I am glad to hear you enjoyed your stay and thank you for your kind comments about the staff service. I will share your feedback with...More

Reviewed July 6, 2018 via mobile

My husband and I were told how great Aloft was in Asheville. It was not worth the money paid for this type of Hotel. The shower had mold in it and the carpets were dirty. It is pet friendly and most hotels that are pet...More

1  Thank foodadvisor074
Response from AloftAVL, General Manager at Aloft Asheville DowntownResponded July 8, 2018

Dear foodadvisor074, Thank you for staying with us and for taking the time to review us on Trip Advisor. I sincerely apologize for falling short of expectations. I can understand your disappointment with the shower cleanliness and the concerns with bacteria from previous dogs. I...More

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About
Description
The Aloft Asheville Downtown hotel offers a great view of the mountains while being situated in the heart of downtown Asheville, within walking distance of shopping, restaurants, and art galleries. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Air Conditioning
Business Centre with Internet Access
Concierge
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Beachfront
Room Service
Free Parking
Spa
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
115
Price range
US$183 - US$605 (Based on Average Rates for a Standard Room)
Location
United States > North Carolina > North Carolina Mountains > Asheville > Downtown Asheville
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
115
Price range
US$183 - US$605 (Based on Average Rates for a Standard Room)
Location
United States > North Carolina > North Carolina Mountains > Asheville > Downtown Asheville
Photos
Traveller (397)
Room & Suite (244)
Pool & Beach (52)
Dining (31)
Amenities (16)
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Questions & Answers
Ask a question
john d
May 14, 2017|
AnswerShow all 18 answers
Response from Christina B | Reviewed this property |
I did not hear a dog bark once during my stay. I was there 3 nights.
2
Votes
811doug
April 9, 2017|
AnswerShow all 9 answers
Response from rdkdyk | Reviewed this property |
yes!
0
Votes
Laurie D
February 13, 2017|
AnswerShow all 8 answers
Response from Erich G | Reviewed this property |
Parking is on-site. The windows are very good so I didn't hear any outside noise. You may hear a dog barking inside as you walk down the hallway though as dogs are allowed. Usually rooms with dog guests have a arf tag on... More
0
Votes
Room Tips
"Ask for a city view - our room overlooked the parking garage."
OnTheInside
1 week ago
Read review
"This is a great location both for mountain view and for city view. Pet Friendly"
dawnmN7586LP
2 weeks ago
Read review
"Pick the poolside room!"
ccprocal
Aug. 8, 2018
Read review
"Ask for a mountain view. Upper floors would be better, I think."
933kellyb
Jul. 26, 2018
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