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Crowne Plaza Resort Asheville

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Crowne Plaza  Resort Asheville
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1,112 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Resort Asheville
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Showing 1,101: English reviews
Charlotte, North Carolina
Reviewed 7 December 2016

From the time I arrived until the time I left, I felt like all my needs were accommodated. The lobby and grounds were very nice and the staff was extremely courteous and welcoming. I was travelling with my dog and they made special care to give me a first floor room with easy access to a large lawn for him...

Thank David C
Roanoke, Virginia
Reviewed 29 November 2016

We arrived and were not welcomed as IHG members. We were given a handicap accessible room instead of a pet friendly room. My husband went to the desk to have our room changed. They then moved us to a pet friendly room but on an upper floor instead of the lower floor we had requested. They offered to upgrade our...

1Thank ncstateva
IHGService, Guest Relations Manager at Crowne Plaza Resort Asheville, responded to this review

Dear ncstateva, Thanks for letting us know about your experience with the Crowne Plaza Resort Asheville, NC. I am sorry to learn about the troubles that you encountered because of the issues with the upkeep of your room as well as the failed recognition of your membership with us. IHG sincerely cares about your experience, and I appreciate your taking...

Chicago, Illinois
Reviewed 27 November 2016 via mobile

We visited for Thanksgiving weekend, and had a nice turkey dinner in their banquet hall. BUT, there are a few things you should be aware of. They allow dogs, and there were many this past weekend. I love dogs, BUT the poor pooch in the room next to ours was left alone for two hours (or more). He barked incessantly...

Thank DeDeDinah
IHGService, Guest Relations Manager at Crowne Plaza Resort Asheville, responded to this review

Dear DeDeDinah, Thank you so much for staying with us and for taking the time to leave us your feedback. I am delighted to hear that you had a relaxing stay at our property and apologize for the shortfalls you have encountered with regards to the carpet and wifi. Your review is vital for improving the service and quality we...

Reviewed 27 November 2016

For the price, this was a nice hotel. They are currently remodeling so parts of the hotel are more updated than others. The lobby and bar are very nice and cozy for a fall evening, The room we stayed in was above average and clean. Since the spa and exercise facilities are down the hill, we didn't take advantage of...

Thank Alice Ann B
Reviewed 24 November 2016 via mobile

Excellent buffet and good service. Very pricey for a meal. While it was all good at the price of the buffet, I think it was for the everyone eating some of everything. I could have fixed diner for 4 easily on the price of 1. I do like not having to prepare and clean up. Nice place and food.

Thank Rod L
Reviewed 21 November 2016

We stayed here for two weekend nights in connection with a wedding. This is an old style (but somewhat upscale) resort hotel in a pretty hilltop location just a ten minute drive from downtown Asheville. The lobby area has been refurbished and is very nice----in a mountain resort style with an attractive lobby bar and nice sitting areas. Unfortunately the...

Thank lchjr
IHGService, Guest Relations Manager at Crowne Plaza Resort Asheville, responded to this review

Dear lchjr, Thank you for taking the time to write a review about your stay with us. We are pleased to know that you found our lobby to be very nice and our beds to be comfortable. However, we would like to apologize for the less than satisfactory experience you had at our restaurant and for falling short of your...

Wilbraham, Massachusetts
Reviewed 16 November 2016 via mobile

Lovely hotel. Very clean and food in the restaurant was delicious. Staff was very pleasant and accommodating. Rooms were up to date and very clean. Would definitely stay there again. Fitness facilities were great

Thank Laurie R
Reviewed 14 November 2016 via mobile

It is apparent lots of money & attention has been put into renovating the lobby area but not as much attention to the guest rooms. The bathroom is incredibly small for the the size of the room, which is actually quite spacious. The price for the room is actually quite expensive for what you get.

Thank Mandy N
IHGService, Guest Relations Manager at Crowne Plaza Resort Asheville, responded to this review

Dear Mandy N, Thank you for posting a review of our property and for being our guest. I appreciate the positive comments regarding our hotel lobby. However, I am sorry to learn that you were disappointed with your stay due to the room accommodations, bathroom size and room rates, as we always strive to provide a unique experience to all...

Mount Airy, NC
Reviewed 14 November 2016

I really enjoyed staying in this place. The Lobby has been newly remodeled and the restaurant and hotel Bar are very nice. Also the Meeting space is very nice as well. Our Hotel room had just been updated and it was fairly nice as well. I loved the fireplace in the lobby and this place is really spending some money...

Thank MayberryTourism
Reviewed 11 November 2016 via mobile

The hotel lobby is beautiful and cozy. Derek made our trip by offering an upgrade to a villa. The kids loved having their own space and the creek view was nice. Restaurant servers were so nice and helpful.

Thank Joanie B

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  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Escape to the Crowne Plaza Resort Asheville, a sanctuary of elegance and a welcome retreat from the busy world. Nestled against the majestic backdrop of the Blue Ridge Mountains on 125 acres, this year-round resort provides all the comforts for the leisure and business traveler alike. ... more   less 

Additional Information about Crowne Plaza Resort Asheville

Address: 1 Resort Dr, Asheville, NC 28806-3815 (Formerly Holiday Inn Sunspree Resort)
Region: United States > North Carolina > North Carolina Mountains > Asheville
Price Range: $130 - $324 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Resort Asheville 3.5*
Number of rooms: 274
Reservation Options:
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Also Known As:
Crowne Plaza Resort Asheville Hotel Asheville
Crowne Plaza Asheville
Crowne Plaza Hotel Asheville
Hotel Style:
#7 Spa Hotel in Asheville
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Resort Asheville staff and other travellers.
12 questions
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Questions? Get answers from Crowne Plaza Resort Asheville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask if renovations are complete before you make your reservation.”
 of 5 bubbles kevinjahearn, 8 Dec 2016 | Read review
“Stay somewhere else.”
 of 5 bubbles J_Shawn, 8 Dec 2016 | Read review
“Stay somewhere else”
 of 5 bubbles ncstateva, 29 Nov 2016 | Read review
“None of the rooms seem to have any great views.”
 of 5 bubbles lchjr, 21 Nov 2016 | Read review
“Make sure you ask for a updated room.”
 of 5 bubbles MayberryTourism, 14 Nov 2016 | Read review
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