Holiday Inn Express & Suites Asheville Downtown, an IHG Hotel

Holiday Inn Express & Suites Asheville Downtown, an IHG Hotel

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Holiday Inn Express & Suites Asheville Downtown
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About

5.0
#7 of 84 hotels in Asheville
4.7 of 5 bubbles
Location
4.9 of 5 bubbles
Cleanliness
4.9 of 5 bubbles
Service
4.7 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Discover a Home Away from Home at our Asheville, NC Hotel. The unique character of downtown Asheville and the beauty of the Blue Ridge Mountains surround the newly renovated Holiday Inn Express & Suites Asheville Downtown. We're only 20 minutes from Asheville Regional Airport (AVL) and a short drive from the many attractions in downtown Asheville, NC. Our hotel's location puts you close to it all: dining, shopping, entertainment and the arts. You can spend a day perusing the galleries of Grove Arcade, exploring breweries in downtown, or touring the magnificent Biltmore Estate. Our hotel is less than 3 miles from the Blue Ridge Parkway. Located only 1/2 mile from the heart of downtown, corporate travelers appreciate our hotel's proximity to Asheville's central business district as well as many after hour's establishments to enjoy food, drinks and entertainment. While lodging in our Asheville hotel, you're invited to use our meeting rooms as well as the 24-hour Business Center.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Breakfast available
Patio
Kids stay free
Children's television networks
Car park
Wifi
Hot bath
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Fence around pool
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Outdoor dining area
Business Centre with Internet Access
Conference facilities
Meeting rooms
Photo copier / fax In business centre
Baggage storage
Convenience store
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Sun terrace
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Safe
Telephone
Wardrobe / wardrobe
Iron
Private bathrooms
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Mountain view
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Green
Business
Languages Spoken
English, Spanish
Hotel links
Special Offer:Book Direct & Save with IHG One Rewards

Location

42 Tunnel Road, Asheville, NC 28805
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 49 out of 100
49
Asheville Regional Airport
5.0
5.0 of 5 bubbles356 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Holiday Inn Express & Suites Asheville Downtown is celebrated for its tranquil ambiance, with guests appreciating the quiet, spacious, and updated rooms adorned with comfortable furnishings. The staff's friendliness and efficiency earn high marks, enhancing the overall experience. Its prime location offers easy access to downtown Asheville's attractions, which guests find particularly convenient. The hotel's dedication to cleanliness is evident in both the rooms and common areas. Additionally, the hotel provides good value, with amenities like complimentary breakfast and a pool area that contribute to a satisfying stay.
Location
Convenient
Atmosphere
Serene
Rooms
Comfortable
Value
Reasonable
Cleanliness
Spotless
Service
Friendly
Amenities
Satisfactory

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356Reviews11Q+A53Room tips
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Detailed Reviews
Coach11 wrote a review Jun 2023
Auburn, Massachusetts7 contributions1 helpful vote
Hotel's Favourite
5.0 of 5 bubbles
My distinct pleasure to share my impressions of our wonderful stay at the Holiday Express Downtown.
*Service: greeted warmly as an IGH member by personable Vivian. She recommended a few restaurants in the downtown area...yes, her recommendations were on the mark.
Lovely Layla came through by granting us a later departure time.
*Room accomodations: Big bed so comfy-- roll out sofa-bed not so comfy.
*Breakfast: lovely...enjoyed the open air balcony.
* Location- location: easy ride to town for a "direction challenged" senior.
Downtown- one of the nicest towns ...so, so impressed with the vibe...music, coffee shops, breweries, a small park, clean, and walkable.
***** I shall return!
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Date of stay: June 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mabel Saracco, Guest Services / Front Office at Holiday Inn Express & Suites Asheville Downtown, an IHG Hotel
Responded Jun 29, 2023
Dear Coach11, Thank you very much for taking your time to share such positive feedback and we are so happy to hear that you enjoyed your stay with us! We strive to provide excellent service to every guest and I will be sure to share your comments with our entire staff. We truly look forward to seeing you again the next time your travels bring you to ASHEVILLE!
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matt d wrote a review May 2021
Oxnard, California1 contribution
5.0 of 5 bubbles
Overall our stay was enjoyable. Check in and check out were excellent and quick. Parking is free. The rooms were supplied with sufficient towels and coffee supplies (loved their sleepy tea). The front desk were able to give us free tooth paste and tooth brushes since we forgot to pack ours. The room surfaces were clean as well as their public areas. On our next visit to Asheville we will stay here. #100%Recomended
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Date of stay: April 2021
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: Best view are the top floors facing the mountains.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bryan Bender, General Manager at Holiday Inn Express & Suites Asheville Downtown, an IHG Hotel
Responded May 23, 2021
Wow, I really appreciate such a well rounded review and I'm so glad we were able to make it an enjoyable stay for you. You covered all the highlights that make a hotel truly great and it was a pleasure having you stay with us on your trip to Asheville. Can't wait to have you back!
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A lot to digest? Read an AI-generated summary of recent traveller reviews.
DebPGD wrote a review Oct 2021
Punta Gorda, Florida7 contributions3 helpful votes
5.0 of 5 bubbles
Our reservation was a bit confusing due to my sister and I both having certificates for free-night stays and booking back to back dates. Michael at the front desk had no problem whatsoever setting us up for three nights and ensuring that we wouldn't have to switch rooms. He remembered us and made a point of saying hello whenever he saw us over the next few days, asked if everything was in order, etc. The entire property was really, REALLY clean, and I don't mind saying that I'm really a stickler about that. I never saw an employee without a mask the whole time we were there. Everything was just as it should be, from the comfortable beds to the spotless common areas and rooms. Well-lit parking garage under the building was appreciated. I like the room freezing cold and was thrilled that the air conditioner could make it happen. My poor sister was freezing so we stopped by the front desk for an extra blanket and another very accommodating employee immediately obliged. Excellent customer service all around, including housekeeping (extra coffee every day, yay!) and breakfast service area. I would absolutely stay there again and don't hesitate to give it 5 stars and recommend to anyone else.
P.S. I noticed another reviewer was not happy with their view; indeed the property is on a main road and is not a resort-type hotel...but it's priced accordingly. We were there for easy access to downtown.
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Date of stay: September 2021
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Justin Case, Guest Services / Front Office at Holiday Inn Express & Suites Asheville Downtown, an IHG Hotel
Responded Dec 29, 2021
Thank you for sharing your experience. We truly appreciate the insight regarding our hotel. Please do come see us again.
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stacey t wrote a review Sep 2020
Greenville, South Carolina33 contributions37 helpful votes
2.0 of 5 bubbles
Room was average. But I booked my vacation there for the heated indoor and heated outdoor pool! This was a small pool that would hold maybe 6 people at the most. And freezing cold water. Unable to even stay in the water 5 minutes. This very tiny pool was not heated one bit. Outdoor was the same way. It was the same pool that had a wall between it with a small part you could swim through.. Horrible. So disappointing. They also charged me over $165 more than expected because every place around the area was full! The price for the first night was actually close to my total for the 2 night stay. And they added more tax each night even though it was already added! When I told the front desk girl all she said was "that was the best rate, there were no available rooms in the whole town of Asheville" Twice I told her I had AAA, and she said the same thing. Then they put $50 hold on my card for room not to be trashed or something! Worst vacation of the year because of the false information and doctored up pictures about the pools. There are no loungers and chairs near pool. There is no pool, small area of cold water. Then cheated out of about $280, the $50 hold, then I noticed charges from the little snack area they have and someone I do not even know who, Charged cokes and snacks to MY ROOM. $18 .All the pictures are deceiving. And there is no room service that is also on website. I asked for manager and of course Mr. Patel was not in. I emailed him when I got home and he never responded. I would not recommend this hotel unless you just needed a quick place to get a few hours of sleep, but the sirens constantly may keep you awake. Never again...
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Date of stay: September 2020
2.0 of 5 bubblesLocation
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Room Tip: Go somewhere else
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Harshil Patel, General Manager at Holiday Inn Express & Suites Asheville Downtown, an IHG Hotel
Responded Sep 10, 2020
Thank you for taking the time to share your experience. Though it can be difficult to read that we have fallen short of our expectations with our valued guests. We have a third party pool company who monitors our pool & spa daily. Our pool was at 86 degrees which is also our local health department code and our spa was at 102 degrees. All of our equipments in the pool & spa were working properly. Again, I am sorry that we did not exceed your expectations.
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Laura Smith wrote a review Jun 2021
New Port Richey, Florida2 contributions
5.0 of 5 bubbles
My husband and I flew from Tampa. Our flight was delayed hours and we were exhausted when we checked in close to midnight. We were welcomed by JoJo with a smile and amazingly friendly personality. Clearly she loves her job and it showed! I worked in the hospitality industry for 10 years so I know first hand how important that first impression is. We were there for two nights visiting my son who just started at UNC Asheville. We were looking for our home hotel for the next four years and we found it! The breakfast was delicious! The bed was so comfortable and the pillows OMG. We felt like were sleeping on a cloud. Our king suite exceeded our expectations. We even left, Martha, our room attendant, a $20 tip because we know how hard the housekeeping staff works to ensure a comfortable stay for guests. The location was so close to the university and to downtown. We will be back OFTEN over the next four years.
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Date of stay: June 2021
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bryan Bender, General Manager at Holiday Inn Express & Suites Asheville Downtown, an IHG Hotel
Responded Jun 16, 2021
Jo Jo is one of our newest team members and its amazing that she provided that wow factor especially late at night! I will certainly pass along your compliments to her and to our cleaning staff who work hard each and everyday . We are excited that you will be in the Asheville area often over the next few years and look forward to having you back.
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Karen M Wachholz wrote a review Aug 2021
1 contribution
5.0 of 5 bubbles
We weren't sure what to expect but this is the cleanest hotel we have ever stayed at in 30 years and that includes some higher end resorts! No smell, misc hairs, 🙄, etc. Great beds, pillows, blackout curtains, seemed quiet at night, washer/dryer if needed. Nice location just a bit out of downtown but close to Blue Ridge Pkwy. Definitely recommend!
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Date of stay: August 2021
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: We were on 5th floor facing tunnel road. No problems with noise. AC was running all night.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bryan Bender, General Manager at Holiday Inn Express & Suites Asheville Downtown, an IHG Hotel
Responded Aug 20, 2021
IHG's Clean Promise has been even more important than ever before during these times of Covid-19 and I so appreciate your awesome feedback. I'm so glad that we were a great fit during your time in Asheville and that our location was convenient for your needs. Hope to see you next time!
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Emily W wrote a review Mar 2021
1 contribution
5.0 of 5 bubbles
In January two of my girlfriends and I stayed at this hotel. Because of the current pandemic, we were a little nervous about a hotel stay, but EVERYTHING was clean and all the staff made us feel very comfortable! Masks are required and there were areas for sanitizing. We appreciated all the effort the staff took and plan to be back for another trip.
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Date of stay: February 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bryan Bender, General Manager at Holiday Inn Express & Suites Asheville Downtown, an IHG Hotel
Responded Mar 7, 2021
I am so pleased that you found everything to be clean and comfortable for your first outing during the pandemic. We continue to try very hard to provide an excellent experience for all our guests despite the ongoing limitations and I appreciate your compliments. See you next time!
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Molly D wrote a review Dec 2020
1 contribution
5.0 of 5 bubbles
The front desk staff as well as the cleaning staff were super nice. Nice room, comfy bed, and very clean! I loved the JR Watkins shampoo, conditioner, and bath gel in the bathroom! We had a microwave, refrigerator, and coffee bar. Although we did not need this service, I did notice they had a washer and dryer to use. That's an added plus! Great location for everything we did during the weekend. I will definitely be back!
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Date of stay: December 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bryan Bender, General Manager at Holiday Inn Express & Suites Asheville Downtown, an IHG Hotel
Responded Dec 20, 2020
Thank you so much for the excellent feedback! I'm so glad we could meet your needs while visiting Asheville and hope you will keep us in mind when you are in the area on future trips. Happy Holidays!
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travelgirl88 wrote a review Aug 2022
Ocean Township, New Jersey249 contributions157 helpful votes
5.0 of 5 bubbles
This hotel was very clean and quiet. The staff were all friendly and helpful. We went down to use the tables in the dining area to play some games and the desk clerk came right over and turned the lights on for us before we even had time to ask.

It's not actually "downtown" but it's only a few minutes drive from downtown. (There is another Holiday Inn further outside of town, so maybe that's why this one is called downtown.) The restaurants right nearby are all the chain places so you have to drive a few minutes to get to the local places, but it was a very short drive and we had no trouble finding parking. (Hint: The Wall Street garage was convenient and inexpensive.) It was convenient because there was less traffic getting in and out then there was downtown.

We found parking in the garage below the hotel super convenient because the elevator was very close to the parking.

My only complaint is that the check in parking is inadequate. We got boxed in for about five minutes by someone who refused to close their car door to make space for us to pull around. Don't pull up in front, park in a regular space for check in. (Well, also it was super cold in the halls!)
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Date of stay: August 2022
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: Our room in the back away from the elevator was very quiet.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Anthony Ingles, General Manager at Holiday Inn Express & Suites Asheville Downtown, an IHG Hotel
Responded Sep 2, 2022
Dear Travelgril88, We appreciate the time you have taken to give your feedback on your recent experience, especially with regards to our cleanliness and staff service. On behalf of our entire staff, we thank you for choosing to stay with us and we hope to see you again.
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Big Poppa Pump wrote a review Mar 2022
3 contributions1 helpful vote
5.0 of 5 bubbles
We took a family trip and had a great stay. The staff was friendly and accommodating. The breakfast was awesome and the kids loved it, which saved me money to feed them elsewhere. The rooms are fabulous, clean and modern. My wife usually travels with her own linen and pillowcase but she didnt need them at this place.
There are many restaurants in walking distant. If staying in Asheville then this is the place to be.
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Date of stay: March 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Anthony Ingle, General Manager at Holiday Inn Express & Suites Asheville Downtown, an IHG Hotel
Responded Apr 28, 2022
Dear 855kalpeshr, We appreciate the time you have taken to give your feedback on your recent experience, especially with regards to our cleanliness and breakfast. On behalf of our entire staff, we thank you for choosing to stay with us and we hope to see you again.
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Answer from Edward B
3 contributions1 helpful vote
Can you? Yes. However, I don't think most people would walk through the tunnel to get downtown - it would be loud and isn't necessarily a short walk. An Uber is very cheap from the hotel to anywhere downtown. Or even West Asheville.
Answer from CHRIS M
Lenoir City, Tennessee
i love sunscreen sunspray too wear in the summertime i know all about lenoir city i love murphy north carolina i know the park nearest too sevierville
Answer from CHRIS M
Lenoir City, Tennessee
well then loved go on vacation too from lenoir city well going in the summer orr the summertime
Monika C. wrote a tip Apr 2024
6 contributions2 helpful votes
5.0 of 5 bubbles
"So clean and great rates!!!"
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Lori K wrote a tip Mar 2024
4 contributions
5.0 of 5 bubbles
"Great parking. Outback Steakhouse only a few feet away. Across the street from Ingels grocery."
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Trip446583 wrote a tip Mar 2024
22 contributions5 helpful votes
5.0 of 5 bubbles
"Parking is a little tight and tricky! Parking in the garage is more fit for small SUV’s or compact cars "
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Emily L wrote a tip Feb 2024
1 contribution
5.0 of 5 bubbles
"The parking lot it a bit confusing but just be sure to follow the arrows "
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made1024 wrote a tip Jan 2024
Miami, Florida235 contributions148 helpful votes
5.0 of 5 bubbles
"NOT walking distance to downtown"
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Not the right property for you?
There are more places to choose from in the Asheville area.
PRICE RANGE
C$151 - C$279 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn hotel and suites asheville downtown, holiday inn asheville, asheville holiday inn
LOCATION
United StatesNorth CarolinaNorth Carolina MountainsAsheville
NUMBER OF ROOMS
111
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Holiday Inn Express & Suites Asheville Downtown, an IHG Hotel - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Holiday Inn Express & Suites Asheville Downtown, an IHG Hotel
Which popular attractions are close to Holiday Inn Express & Suites Asheville Downtown, an IHG Hotel?
Nearby attractions include Zealandia's Bridge (0.5 km), Comic Envy (0.7 km), and Dancing Bear Toys (0.9 km).
What are some restaurants close to Holiday Inn Express & Suites Asheville Downtown, an IHG Hotel?
Conveniently located restaurants include Papas & Beer, Cornerstone, and LongHorn Steakhouse.
Are there any historical sites close to Holiday Inn Express & Suites Asheville Downtown, an IHG Hotel?
Many travellers enjoy visiting Biltmore (6.5 km), Thomas Wolfe Memorial (1.7 km), and Grovewood Village (3.0 km).
Does Holiday Inn Express & Suites Asheville Downtown, an IHG Hotel have any great views?
Yes, guests often enjoy the city view available here.
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