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The only thing I'll say negative is that its a bit of a trick to get to the hotel from the main road but they do have the entry marked well. We decided last minute to stay in Asheville after returning a rental dump bed...More
Response from HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville DowntownResponded 1 week ago
Thank you for your review! The Holiday Inn & Suites takes pride in guaranteeing friendly, efficient service and clean, comfortable surroundings! We are so happy you enjoyed your stay! We hope to see you again soon!
Stayed for two nights and the service was amazing and very helpful. Our room was updated, very clean and had plenty of room. Breakfast was not included but was reasonable to purchase. The shuttle hours are odd but it was nice. Front desk staff was...More
Thank JJ M
Response from HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville DowntownResponded 4 weeks ago
Thank you very much for your kind words! I am delighted to hear that our staff made you feel warm and welcomed! We look forward to seeing you again!
I travel a lot for work and the staff at this hotel are hands down the friendliest and most helpful than any place I have stayed. John L, Krystal, and Joe made us feel welcome from the time we arrived and helped when we decided...More
Response from HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville DowntownResponded 2 weeks ago
Thank you! Our team takes pride in making everyone's stay memorable. We hope to see you again soon!
Staff was welcomeing, helpful, polite, and gracious. Room was very clean. Paige, Deici,& Fernando we’re excellent! Front desk was so polite and provided us with helpful tourist suggestions! Shuttle Service was excellent! We celebrated our 10th Anniversary and it was unforgettable! Loved Asheville! Highly recommend...More
Response from HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville DowntownResponded 3 weeks ago
Thank you for choosing our Holiday Inn & Suites as your hotel preference while visiting the area. We truly appreciate your staying with us and for taking the time to review your stay. Our Holiday Inn & Suites Associates take great pride in exceeding the...More
We arrived late at night, having driven for 13 hours. I didn't think to check to make sure we had enough towels, tissues, etc. I the morning we discovered that we had 2 threadbare towels for 2 adults and a teenager to share. We had...More
Thank Lisa L
Response from HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville DowntownResponded August 20, 2018
I am sorry that you did not enjoy your experience with us. I know you spoke with our Assistant General Manager yesterday and he issued a partial refund for the inconveniences which you agreed upon. As you can read from the many other reviews that...More
Discover a home away from home at our Asheville, NC hotel. The unique character of downtown Asheville and the beauty of the Blue Ridge Mountains surround the newly built Holiday Inn Hotel & Suites - Asheville ...MoreDowntown.We're only 20 minutes from Asheville Regional Airport (AVL) and a short drive from the many attractions and businesses in downtown Asheville, NC. Our hotel's location puts you close to it all: dining, shopping, entertainment and the arts. You can spend a day perusing the galleries of Grove Arcade, shopping at the Asheville Mall or touring the magnificent Biltmore Estate. Our hotel is less than five miles from the Blue Ridge Parkway, deemed 'America's Favorite Drive.' Located only 1.2 Miles from the heart of town, corporate travelers appreciate our hotel's proximity to Asheville's central business district as well as many after hours establishments to enjoy food, drinks and entertainment.While lodging in our Asheville hotel, you're invited to use our meeting rooms as well as the 24-hour business center. We go beyond ordinary Asheville hotels to offer comforts you deserve, such as comfortable beds with triple sheeting, 32' HDTVs, free high-speed Internet access and a microwave and refrigerator in each room. An indoor/outdoor pool and spa, Chef's Corner Restaurant & Lounge are just a taste of the premium amenities you'll enjoy at the Holiday Inn Hotel & Suites - Asheville Downtown. Complimentary shuttle service (2 mile radius from hotel) from 4 pm to 10 pm. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Response from jeanGenieXX | Reviewed this property |
We used the free shuttle for the 3 nights we were there - great for getting downtown though you have to wait your turn as only 1 minibus. Great drivers - very knowledgeable about Asheville . They dropped us exactly where we... More
We used the free shuttle for the 3 nights we were there - great for getting downtown though you have to wait your turn as only 1 minibus. Great drivers - very knowledgeable about Asheville . They dropped us exactly where we wanted to go and helped us choose a restaurant / bar