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The Residences at Biltmore

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1,108 Reviews from our TripAdvisor Community

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Showing 1,105: English reviews
Reviewed 11 August 2013

Clean. Convenient. Really nice people. Enjoyed our stay so much, we will be returning soon with our entire family. Met the GM & Controller. Could not have been more welcoming and genuinely interested in our opinions of their place. One note, remember not to ask the front desk girl (Jacki) directions as she is still convinced South Carolina extends north...

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Helpful?
Thank CbusTripper
Shane B, Owner at The Residences at Biltmore, responded to this review

Thanks for taking some time to review us on TripAdvisor! It's great to hear from you, and to hear how much you enjoyed your stay here. It was a pleasure hosting you, and we can't wait to see you again soon. I know we have what it takes to earn that final star! Take care. All the best, Shane Bounds,...

Yehud, Israel
Reviewed 10 August 2013

We stayed here for one night. The area is beautiful and Asheville is a gem. The place is well kept, rooms are spacious and spotless. Good value for money. The only minus were the beds which are a bit small with rather soft mattresses. The hotel is set back from the main road and thus quiet at night. Lot of...

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Helpful?
Thank Regina N
Shane B, Owner at The Residences at Biltmore, responded to this review

Thank you so much, Regina. I couldn't be happier to hear how much you enjoyed your recent stay with us. We sure hope you'll be back in beautiful Asheville again! Take care. All the best, Shane Bounds, General Manager

Reviewed 5 August 2013

We are staying at this place now and couldn't be happier with our accommodations....our room is a modern, very clean and comfortable with better than average appliances including washer dryer, etc. Kitchen is well equipped and TV's with Direct TV are very nice! Beds are excellent with comfortable sheets and pillows. All in all, a very nice find for sure!...

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Helpful?
Thank flabreeze
Shane B, Owner at The Residences at Biltmore, responded to this review

Wow—thanks for your flattering review! I couldn't be happier to hear about your current stay with us. Providing you with the necessary accommodations to enjoy a nice, relaxing vacation is what we're here for. We can't wait to have you back to beautiful Asheville again and again! All the best, Shane Bounds, General Manager

Dothan, Alabama
Reviewed 2 August 2013

We spent a night during Belle Chere. The grounds are nice, the room and bed were fine and the pool area is very good. However, the staff is not particularly friendly and the noise from the room above made it difficult to sleep. Check-in takes much too long and again the staff was not impressive. We will try another hotel...

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Helpful?
1Thank Jeanne D
Shane B, Owner at The Residences at Biltmore, responded to this review

Thanks for sharing, Jeanne. Good or bad, we are always appreciative when our guests take the time to review us. I'm very disappointed to hear that our staff was not "particularly friendly"—as a local business dedicated to customer satisfaction, there is nothing more important to us than the way we treat our guests. You have my word that I will...

Hoover, Alabama
Reviewed 1 August 2013

We stayed here while checking out Asheville/The Biltmore Estate as a potential location for our wedding and we could not have been happier with our choice. Clean, comfortable and modern accommodations with all of the comforts of home. Minutes to downtown and less than a mile to the entrance of Biltmore. Great linens/pillows, loved the spacious bathroom and the modern...

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Helpful?
1Thank Melissa M
Shane B, Owner at The Residences at Biltmore, responded to this review

Thanks for your kind and very flattering review, Melissa. I couldn't be happier to hear how satisfied you were with your recent stay. Providing you with "clean, comfortable and modern accommodations" to ensure your comfort is what we're all about. We appreciate your recommendation and all you have to say. I hope you know that this has made my day!...

Raleigh, North Carolina
Reviewed 1 August 2013

We spent a week and ventured out to all the fun activities available in the mountains. We always enjoyed coming back to our condo. They were very spacious and clean and modern. The staff was extremely helpful and polite. This place did not feel like a hotel. It felt more like a vacation home. The pool was much bigger than...

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Helpful?
Thank Hasbrouck
Shane B, Owner at The Residences at Biltmore, responded to this review

It's so great to hear that we've been able to be your home away from home! Comfortable accommodations, friendly staff, great pool — that's what we're going for, so it's great to hear that we're hitting our mark! Thank you for taking the time to leave us some feedback and I hope you can stay with us again soon! Till...

Lakeville, Massachusetts, United States
Reviewed 30 July 2013

took 4 grand kids to Asheville for trail ride in mts., castle rock, white water rafting, and tour of the Biltmore Mansion. They loved it all. Made and ate most meals at the condo, very comfortable, clean, really beautiful including the pool area. Would stay there again, good value for money!

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Helpful?
Thank tommcgrath
Shane B, Owner at The Residences at Biltmore, responded to this review

Thank you for this thoughtful review! We're so glad you and your grandchildren had a great time. Next time you go on another family vacation, our door is always open. Until then, Shane Bounds, General Manager

New Bern, NC
Reviewed 28 July 2013

This place was better than described. Got there from a long vacation and the first thing we did was do laundry and spend the day at the pool. Clean, well tended and all the amenities promised. Only negative was it was four floors and a cart was promised upon checkin that on each floor there was a cart and none...

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Helpful?
1Thank Caylinsgranny
Shane B, Shane Bounds, General Manager at The Residences at Biltmore, responded to this review

Thrilled to hear we went above and beyond your expectations! We've put a lot of care into our location, so your compliments are much appreciated. That said, I'm sorry if the cart was not there upon check-in as promised. I can completely understand why this would not be fun and will make a point of checking in with my team....

New York City, New York
Reviewed 25 July 2013

We stayed in a 2 bedroom suite with family for 2 nights and downsized to a studio for another 2 nights after other family members left. Both rooms were attractive, spacious and well equipped. We would have appreciated the courtesy of an early check-in to our 2nd room, as we had a 5 hour gap between check-out and check-in. The...

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3Thank travelmavensny
Shane B, Owner at The Residences at Biltmore, responded to this review

I would like to send a belated apology that you didn't thoroughly enjoy your stay here. Our aim is always complete guest satisfaction, and I never want anyone to leave here disappointed in their choice to stay with us. When it comes to cleanliness, our attention to detail is typically second to none, but mistakes can happen. It seems the...

Prospect, KY
Reviewed 22 July 2013

We visited Asheville to see family and wanted a place we could get together. This was an amazing place for our visit. The living room area was perfect! Everything was clean and modern - definitely a step above any other place we have stayed in a while. Its location is perfect for Biltmore Village and the Biltmore House. Would definitely...

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Helpful?
Thank dkatwdsd
Shane B, Owner at The Residences at Biltmore, responded to this review

Thanks for your wonderful and amazing review here on TripAdvisor. We couldn't be happier to hear how overwhelmingly satisfied you were with your stay! Knowing that we had what it took to impress the whole family puts a smile on my face! We can't wait to have you back to beautiful Asheville. All the best, Shane Bounds, General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Concierge
Official Description (provided by the hotel)
The Residences at Biltmore is an all-suite luxury hotel located in Asheville, North Carolina. This beautiful hotel is set on top of a hill surrounded by timeworn hardwood trees, just outside the gates of the Biltmore Estate in South Asheville. Convenient to Asheville and all of the most sought-after tourism destinations, restaurants and shopping, The Residences at Biltmore is the perfect accommodation for nearly any occasion. Whether you are looking for a unique family vacation destination, a weekend retreat with friends, a romantic mountain getaway or an outdoor adventure, it is the perfect place to enjoy the tranquility of the mountains of North Carolina. Guests may select from Studio, One, Two, and Three Bedroom luxury suites depending on their individual needs. Designed to create a unique "home suite home" experience, each suite features flat-screen televisions, designer bed linens, whirlpool baths, gas fireplaces, private balconies and full kitchens. The on-site health and fitness center is equipped with state-of-the-art fitness equipment, and our outdoor recreation area contains a seasonally heated pool, hot tub and fire pit. Our exclusive concierge service can help with anything you need throughout the duration of your stay, from arranging transportation services, babysitting, pet-sitting, dry cleaning, gift delivery and grocery shopping to making restaurant reservations, salon and spa appointments or golf tee times. We also offer in-room massage therapy services so guests can experience pampering and relaxation without leaving the comfort of their suite. ... more   less 

Additional Information about The Residences at Biltmore

Address: 700 Biltmore Avenue, Asheville, NC 28803-2591
Region: United States > North Carolina > North Carolina Mountains > Asheville
Price Range: $178 - $481 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Residences at Biltmore 3.5*
Number of rooms: 110
Reservation Options:
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Also Known As:
The Residences At Biltmore Hotel Asheville
Residences At Biltmore Asheville
Residences At Biltmore Hotel Asheville
Hotel Style:
#12 Romantic Hotel in Asheville
#13 Family Hotel in Asheville
#25 Business Hotel in Asheville
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Questions & Answers

Here's what travellers have asked, with answers from The Residences at Biltmore staff and other travellers.
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Leland, North Carolina
3 months ago
Chattanooga, Tennessee
11 months ago
Savannah, Georgia
9 months ago

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Questions? Get answers from The Residences at Biltmore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The check in is the front building!”
 of 5 bubbles shauntavias, 16 Feb 2017 | Read review
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 of 5 bubbles foryourinterest562, 15 Feb 2017 | Read review
“Just know that these are condos with no room service or house keeping etc”
 of 5 bubbles , 9 Jan 2017 | Read review
“Get a top floor or do not stay here”
 of 5 bubbles antonv362, 25 Dec 2016 | Read review
“Top floors are the best, especially with family.”
 of 5 bubbles dorothyc79, 22 Nov 2016 | Read review
5 of 5