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BEST WESTERN Asheville Tunnel Road

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1,335 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Asheville Tunnel Road
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Showing 1,321: English reviews
Charlotte, North Carolina
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 May 2015

Overall: average. Pros: Good location. Pet friendly. Cons: Ground level room quite cramped and dark. Frequent noise from parking lot and other rooms. Seems to be a high percentage of "partying" guests. Importantly for some, internet connection was extremely poor; nearly useless much of the time.

Helpful?
Thank Jan B
greensboro, nc
Level Contributor
184 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 29 April 2015

Wife and I strayed here two nights in late April and found the place to be well above average. Recently remodeled and clean. They accepts dogs as well with a $10/night fee. Breakfast is typical fare. Our sausage links were cold. Eggs too. Buscuits seemed to be frozen at one time and milk gravy was instant no doubt. But, I... More 

Helpful?
Thank warfster
Birmingham, Alabama
Level Contributor
40 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 28 April 2015

I reserved a king room with spa tub, and it was in the main building near the office. The rooms in this building have "hotel style" entry (indoor hallways instead of entering from outside). The room was freshly updated with granite counter tops and shower walls, and Italian tile floors. I was also HUGE and spotless. I couldn't find a... More 

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1 Thank VintagePro
Shipshewana, Indiana
Level Contributor
139 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 27 April 2015

This Best Western has a great location just off the interstate. The room was clean. My favorite part was seeing a black bear come down the mountain into the parking lot and then head back up the mountain. Anytime you can see a black bear from your hotel, I call that a win. Breakfast had plenty of options. Staff was... More 

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1 Thank Tony M
United States
1 review
Reviewed 27 April 2015

We spent nearly $200 per night and certainly did not get our money's worth. The breakfast was very low quality in a very cramped space. The coffee was good, though. Woken up during afternoon nap by a barking dog next door - the staff could hear the barking but said they couldn't do anything unless someone complained. Sheesh. Staff needs... More 

Review collected in partnership with Best Western

Helpful?
Thank Jamie R
Oxford, United States
1 review
Reviewed 27 April 2015

great value. in room safe not operating upon checkin, but promptly fixed. Breakfast eggs were rubbery, but overall, the experience of staff, room, price and breakfast was as good as my stay in the Waldorf Astoria. It met every need; clean and quiet.

Review collected in partnership with Best Western

Helpful?
Thank Michael D
London, Ontario
Level Contributor
89 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 25 April 2015

We travelled to Asheville to see the Biltmore Estate and stayed at this Best Western. It is a motel set into the mountain. We were able to drive up to our room door and park. The hotel has been modernized and had a lovely bathroom, comfortable beds, wifi, television, and a good heating and AC unit. The staff are incredibly... More 

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Thank keithoflondon
Memphis, Tennessee
Level Contributor
33 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 22 April 2015 via mobile

This BW has a great location just off the interstate. It is in prime location for getting to the Biltmore or local shopping and eating. The hotel itself is nothing fancy with standard furnishings and doors which face the exterior of the building. You also have to walk outside to the main building where standard food fare is available for... More 

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1 Thank richbook
Cincinnati, United States
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 April 2015

Look this is not the Hyatt, but this hotel is perfecty located with immediate access to the Blue Ridge Parkway. It has been totally remodeled and they did a beautiful job. I'm a cyclist and our room was amazing. Large, clean (even the remote was in a special sleeve to show it was cleaned), beautiful tub etc. The exterior does... More 

Review collected in partnership with Best Western

Helpful?
Thank Michelle H
Jacksonville
Level Contributor
135 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 17 April 2015 via mobile

The room was big and very clean. Breakfast was good. Wifi was terrible, kept logging off. Room wasn't cheap. I liked the location, but if just passing through I'd find some place else. If staying awhile I'd stay here again.

Helpful?
Thank mr_guns

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access

Additional Information about BEST WESTERN Asheville Tunnel Road

Address: 501 Tunnel Rd, Asheville, NC 28805-1824 (Formerly BEST WESTERN Of Asheville Biltmore East)
Region: United States > North Carolina > North Carolina Mountains > Asheville
Price Range: $113 - $262 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Asheville Tunnel Road 2.5*
Number of rooms: 87
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Also Known As:
Best Western Of Asheville Biltmore East Hotel Asheville
Best Western Asheville Biltmore East
Asheville Best Western
Hotel Style:
#3 Green Hotel in Asheville
#9 Business Hotel in Asheville
#22 Family Hotel in Asheville
#22 Romantic Hotel in Asheville
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Asheville Tunnel Road staff and other travellers.
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Questions? Get answers from BEST WESTERN Asheville Tunnel Road staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get top floor, we heard people stomping all night”
 of 5 bubbles F8993PEnancyb, 27 Nov 2016 | Read review
“Try to get a room in the rear building as it will be further from the road and traffic noise.”
 of 5 bubbles Theschmids, 27 Nov 2016 | Read review
“I stayed in the back part of the hotel and it was very quiet, possibly b/c it's off the main street.”
 of 5 bubbles D7950QSstevenp, 7 Nov 2016 | Read review
“Ground floor is better, stairs to 2nd floor.”
 of 5 bubbles 616garyj, 4 Nov 2016 | Read review
“Room on main level for easy access.”
 of 5 bubbles 820crystalb, 28 Oct 2016 | Read review
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