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Four Points by Sheraton Asheville Downtown

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Four Points by Sheraton Asheville Downtown
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759 Reviews from our TripAdvisor Community

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Showing 752: English reviews
Charleston, South Carolina
Reviewed yesterday NEW

I used my Marriott points and transferred them to SPG in order to stay centrally located downtown. I should've stayed at the Courtyard. Room was sub par clean, lack of attention to detail like stains on the towels and unkempt pillows on the bed upon arrival, sink wouldn't drain at all. These are things that are easy fixes and should...

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Helpful?
Thank Jorden N
NYC
Reviewed 1 week ago

This hotel is old but clean. I would say it's a $$80 - $100 a night hotel but they ask for much more because of the location. It's only about 10 minutes from the Biltmore Estate and from some really great breakfast places and shops. I like nicer hotels but this was fine because of the location.

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Thank Carolyn238
Charlotte, North Carolina
Reviewed 2 weeks ago via mobile

The hotel has a great location for the price but we had an unpleasant check in experience. We used SPG points for a stay. We reserved three rooms for a family of 7 for the weekend. We requested two adjoining rooms so we could be close to the kids and put the grandparents in another room. We told reservations our...

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Thank Matthew W
Reviewed 2 weeks ago

No free breakfast but the room and beds were comfortable - even the rollaway! Very reasonable rate we locked up the night before we got there by dealing directly w/ Sheraton - much better than the rate we were quoted on Hotels.com. Breakfast buffet was not great and there was no balcony or a good view from the rooms.

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Thank robertba643
Reviewed 2 weeks ago via mobile

My wife and I just finished a two-night stay at this hotel. The Sheraton was one of the designated hotels for a wedding reception we attended in downtown Asheville. The only positive of the lodging experience was that the hotel was in walking distance to the wedding reception venue. It is also within walking distance to many other downtown Asheville...

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Thank Gary D
Wake Forest, North Carolina
Reviewed 3 weeks ago via mobile

We had a wonderful stay. It was a very nice clean room and the staff was very helpful from the front desk to the maid service. The internet connection was great. I had an appointment in the area so the hotel location was perfect.

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Thank redbirdgirl1965
Reviewed 4 weeks ago via mobile

We stayed on the ground floor and it was really convenient to the car. The location and free parking is the best thing about the hotel. The hotel is shop worn and needs to be remodeled. In our room we could hear the elevator and everyone in the hall. The room was clean but it just looked like a cheap...

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Thank Gerald I
USA
Reviewed 4 weeks ago

This is a great location. For the price of the hotel it's very average. Rooms we average cleaned and room service the following day had the covers just pulled up not even tucked in. We brought our little pet and we told them. They said no problem then called us to tell us that they were adding a pet service...

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2Thank K S
Pennsylvania
Reviewed 5 weeks ago via mobile

I expected a bit more from a downtown Sheraton, so I was a little disappointed in this hotel, but I tend not to let little things bother me as long as it is a clean and comfortable place to sleep. First some complaints. It smelled like trash in the hall and I'm happy I carry a travel fabreeze so I...

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3Thank John W
Ocean View DE
Reviewed 2 November 2016

Stayed two nights for husband's business meeting also located at 4 Points or we would not have chosen this hotel. The lobby's cacophony made it impossible to sit nearby. Our room smelled moldy and the windows cannot be opened. We turned on the heat and it smelled temporarily like a burning car. The sheets are old and should be replaced...

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3Thank DianeOceanViewDE

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Our Asheville Hotel is located Downtown and offers the convenience of a great location while being nestled among the Blue Ridge Mountains. We have a committed, lively staff and put our guest's needs first! ... more   less 

Additional Information about Four Points by Sheraton Asheville Downtown

Address: 22 Woodfin St, Asheville, NC 28801-3022
Region: United States > North Carolina > North Carolina Mountains > Asheville
Price Range: $142 - $401 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Asheville Downtown 3*
Number of rooms: 149
Reservation Options:
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Also Known As:
4 Points By Sheraton Asheville Downtown
Four Points By Sheraton Asheville Downtown Hotel Asheville
Four Points Asheville Downtown
Best Western Asheville
Asheville Four Points
Asheville Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Asheville Downtown staff and other travellers.
3 questions
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cincinnati
over a year ago
New Kent, Virginia

See all questions (3)

Questions? Get answers from Four Points by Sheraton Asheville Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here”
 of 5 bubbles jordenn2015, 9 Dec 2016 | Read review
“Contact the property or chain the night before you plan to stay.”
 of 5 bubbles robertba643, 21 Nov 2016 | Read review
“All rooms are alike”
 of 5 bubbles timesharetraveler11, 26 Oct 2016 | Read review
“Stay elsewhere”
 of 5 bubbles Rod0530, 13 Oct 2016 | Read review
“Away from icemakers”
 of 5 bubbles cjurban25, 4 Sep 2016 | Read review
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