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Very disappointing that the Sheratons have not had the reinvestments in the infrastructure. This hotel has a poor lobby, poor patio for relaxing around facility and is poorly kept and simply put, not appealing. The service was great, the young people running the desk are...More
Just returned and it was great. Traveled with our daughter who stays here often. Can't attest to value as this was her treat, but the cute, clean room with a great location we loved. No breakfast included but not needed in Asheville as this is...More
This property will fit your needs for exploring Asheville and the surrounding areas. Located right next to the freeway and within walking distance of everything, it is a good home base. Rooms were average and the bathrooms really showed their age. Water pressure and temp...More
Not exactly as I expected. No attention to detail in renovation. No air in hallways during the day. An average hotel. It is nice that it is a walk from downtown. Had to call for towel twice and did not receive them. Definitely not what...More
Thank Martha M
Response from Angela S, Front Office Manager at Four Points by Sheraton Asheville DowntownResponded yesterday
Thank you for your recent stay. We are making improvements to our hotel daily and AC in the hallways is next on our list. I do apologize that you had to ask twice for your towels. We appreciate your feedback it helps to improve and...More
My wife and I stayed three nights at the Sheraton while travelling across North Carolina. The hotel is located on the edge of the old town section of Asheville, a short walk to shopping and dining. The hotel itself is a bit tired, needing some...More
Thank Paul B
Response from Angela S, Front Office Manager at Four Points by Sheraton Asheville DowntownResponded 1 week ago
Thank you for your comments regarding our staff and especially Jordan. We take pride in giving our guests a memorable experience. We look forward to seeing you again soon.
US$136 - US$361 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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Also Known As
4 Points By Sheraton Asheville Downtown ,
Four Points By Sheraton Asheville Downtown Hotel Asheville ,
Response from Angela S | Property representative |
Thank you for all of your feedback. We do try to answer each contributor based upon their responses. For all of the reviews that have suggested we are in need of an update, we certainly hear you and agree. Unfortunately, we... More
Thank you for all of your feedback. We do try to answer each contributor based upon their responses. For all of the reviews that have suggested we are in need of an update, we certainly hear you and agree. Unfortunately, we have to wait for the brand to tell us when the update will happen. With the acquisition of Starwood by Marriott, we are anticipating new standards. We do hear you loud and clear and want to move forward with this but our hands are tied until we receive the correct information. Thank you for your patience. I do hope this clarifies our responses.