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Four Points by Sheraton Asheville Downtown

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Traveller (126)
Room & Suite (111)
Dining (18)
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Overview
  • Excellent16%
  • Very good40%
  • Average27%
  • Poor11%
  • Terrible6%
Travellers talk about
“chop house”(55 reviews)
“great location”(150 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Four Points by Sheraton Asheville Downtown
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Four Points by Sheraton Asheville Downtown
Special Offer: Breakfast for 2 Included
Hotel deals
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Nearby Hotels
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Reviews (880)
There are newer reviews for Four Points by Sheraton Asheville Downtown
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105
55
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146
326
239
105
55
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All reviewschop housegreat locationwithin walking distancefront desk staffan older hotelbed was comfortablewould stay here againrestaurants and shopsoutdoor pooloff the highwaythe room was nicebiltmore estatedowntownymcabreweriesconditionershampoo
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281 - 285 of 871 reviews
Reviewed September 9, 2015

Not a bad hotel, and all within walking distance from the breweries and restaurants downtown Asheville has to offer. This hotel is usually much cheaper than some of the other big ones downtown, such as Aloft and Indigo. Nothing fancy, but clean and convenient.

Thank NickB92
Response from Shannon M, General Manager at Four Points by Sheraton Asheville DowntownResponded September 14, 2015

Thank you for your feedback and taking the time to post your comments. I am so glad that you enjoyed your stay. I hope you will plan to stay with us on your next trip to Asheville. Shannon Mason General Manager

Reviewed September 9, 2015

This was my second visit to Asheville in as many months. After our first visit we decided it was important to be in the Central Business District giving us the ability to walk to all the restaurants, shops and bars. We booked the Four Points...More

1  Thank michael a
Response from Shannon M, General Manager at Four Points by Sheraton Asheville DowntownResponded September 14, 2015

Thank you for your feedback and taking the time to post your comments. I am so glad that you enjoyed your stay. I hope you will plan to stay with us on your next trip to Asheville. Shannon Mason General Manager

Reviewed September 9, 2015

The room was clean and the bed was comfortable. The staff was helpful. Someone in our group was a SPG member, so we were told we were upgraded to 'free breakfast'. Turned out the free breakfast was the small table with cereal and donuts. We...More

Thank Kristi W
Response from Shannon M, General Manager at Four Points by Sheraton Asheville DowntownResponded September 14, 2015

Thank you for your feedback and taking the time to post your comments. I am so glad that you enjoyed your stay. I hope you will plan to stay with us on your next trip to Asheville. Shannon Mason General Manager

Reviewed September 8, 2015

Went for one day short trip. asked for higher level floor but had to get first floor because of holiday. low flow shower heads, old and lint filled hair dryer and pipes in bathroom creaked all night about ever 5 minutes. Poor sleeping quality, the...More

Thank caroline a
Response from Shannon M, General Manager at Four Points by Sheraton Asheville DowntownResponded September 14, 2015

Thank you for your feedback and taking the time to post your comments. I sincerely regret that we have missed the opportunity to meet and exceed your expectations, but I can assure you that we will address every point you have mentioned with our staff...More

Reviewed September 7, 2015

The Sheraton is a solid 3 stars (a nice medium-priced hotel), with a plus star for location and free parking (am tired of paying for parking at hotels!). It was well located—a four-block walk into the center of town, up or down hills depending which...More

1  Thank leklekblue
Response from Shannon M, General Manager at Four Points by Sheraton Asheville DowntownResponded September 14, 2015

Thank you for your feedback and taking the time to post your comments. I am so glad that you enjoyed your stay. I hope you will plan to stay with us on your next trip to Asheville. Shannon Mason General Manager

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About
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Amenities
Top amenities
Restaurant
Pool
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Meeting Rooms
Conference Facilities
Breakfast Available
Dry Cleaning
Laundry Service
Banquet Room
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$132 - US$336 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$132 - US$336 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (126)
Room & Suite (111)
Dining (18)
Pool & Beach (4)
Amenities (5)
Questions & Answers
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john w
May 30, 2017|
Answer
Response from john w | Reviewed this property |
John wojtasinski
0
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Carolyn238
January 24, 2017|
AnswerShow all 4 answers
Response from Angela S | Property representative |
Thank you for all of your feedback. We do try to answer each contributor based upon their responses. For all of the reviews that have suggested we are in need of an update, we certainly hear you and agree. Unfortunately, we... More
0
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Grace W
March 25, 2016|
AnswerShow all 2 answers
Response from rh10mile | Reviewed this property |
Can't answer that one.
0
Votes
Room Tips
"Lower floors might be cooler."
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"I asked for a room on the city side. The other side is close to the Interstate."
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"We have always stayed on the lobby level floor. Recommend towards the back if you can- definitely quieter."
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"avoid lowest floor with window a few feet from parking lot"
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