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    Four Points by Sheraton Asheville Downtown

    22 Woodfin St, Asheville, NC 28801-3022
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    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$149
          US$139
          SAVE US$10
          US$149
          US$139
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          US$149
          US$139
          SAVE US$10
          Traveller (104)
          Room & Suite (77)
          Dining (19)
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          Overview
          • Excellent16%
          • Very good39%
          • Average27%
          • Poor12%
          • Terrible6%
          Travellers talk about
          Free Wifi
          Free Parking
          Air Conditioning
          Pool
          Non-Smoking Hotel
          Restaurant
          Room Service
          Bar/Lounge
          Fitness centre
          Multilingual Staff
          Pets Allowed
          Wheelchair Access
          Business Centre
          Dry Cleaning
          3.0 Star Hotel
          All hotel details
          Offers from Four Points by Sheraton Asheville Downtown
          Special Offer: Breakfast for 2 Included
          Hotel deals
          Renaissance Asheville Hotel
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          #27 of 65 hotels in Asheville
           
          Hilton Garden Inn Asheville Downtown
          243 reviews
          #6 of 65 hotels in Asheville
           
          Hyatt Place Asheville Downtown
          465 reviews
          #17 of 65 hotels in Asheville
           
          Hotel Indigo Asheville Downtown
          1,528 reviews
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          Write a Review
          Reviews (805)
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          There are newer reviews for Four Points by Sheraton Asheville Downtown See the most recent reviews

          281 - 285 of 797 reviews

          Reviewed 2 May 2015 via mobile

          Making a driving tour of the South and staying in only Hilton properties until they were all full when we look for a room for three nights in Asheville. Booked two nights on Travelocity. Room was so small almost no room for our little bit...More

          2  Thank Richard H
          Response from Shannon M, General Manager at Four Points by Sheraton Asheville DowntownResponded 6 May 2015

          Thank you for your feedback. I do apologize that you found the rooms to be small. We usually find that we have some of the largest standard rooms around. Unfortunately we do not match a third party rate such as Travelocity. We allot so many...More

          Reviewed 30 April 2015

          We stayed here recently as other downtown locations were fully booked. We were expecting the worst, but were surprised. The staff were friendly, the room was perfectly fine and the location was great. Really for the money paid this is a good deal.

          Thank Carrie105
          Response from Shannon M, General Manager at Four Points by Sheraton Asheville DowntownResponded 6 May 2015

          Thank you for your comments. I am so glad to hear you had a great stay and thought we were a great value. I do hope you will stay with us again. Shannon Mason

          Reviewed 26 April 2015

          Sure, the location is awesome. There is lots to love about WHERE the hotel is but... It was not awesome in so many other ways. Our room was dirty (I found crumbs in more than one place which told me it was half cleaned). The...More

          Thank ManayunkMichelle
          Response from Shannon M, General Manager at Four Points by Sheraton Asheville DowntownResponded 28 April 2015

          Thank you for your feedback. I apologize you had so many issues during your stay. I have informed my staff about each issue. We do comply with all brand standards and we do offer the Go Green program here at the Four Points. We are...More

          Reviewed 18 April 2015

          We ended up at the 4 Points after a long day of driving. After checking in to where we had reservations and leaving there because of the fifth, we called the 4Points. What an oasis in the desert!!! No long hold time on the phone,...More

          3  Thank G A
          Response from Shannon M, General Manager at Four Points by Sheraton Asheville DowntownResponded 28 April 2015

          Thank you for your comments. I am glad to hear you enjoyed your stay. We are an older building and are in the process of updating. I apologize you had an issue with your HVAC and water pressure. I do hope you will come stay...More

          Reviewed 15 April 2015 via mobile

          Our room on the 5th floor was attractive with two full size beds but not queen size. We had a fridge, microwave and flat screen tv. After reading the other reviews I was pleasantly surprised. No complaints about the bathroom was very clean and seemed...More

          2  Thank Reena W
          Response from Shannon M, General Manager at Four Points by Sheraton Asheville DowntownResponded 23 April 2015

          Thank you for your comments. I am so glad you enjoyed Asheville and your stay with us. We do have two elevators for our guests convenience. Please come visit us again when you return to Asheville. Shannon Mason General Manager

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          About
          Amenities
          • Top amenities
          • Restaurant
          • Pool
          • Free Parking
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Room Service
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Free Parking
          • Business Centre with Internet Access
          • Meeting Rooms
          • Conference Facilities
          • Room Service
          • Dry Cleaning
          • Laundry Service
          • Banquet Room
          • Multilingual Staff
          • Room amenities
          • Air Conditioning
          • Things to do
          • Restaurant
          • Pool
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          Details
          • Price range
          • US$131 - US$333 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Room types
          • Non-Smoking Rooms
          • Number of rooms
          • 149
          • Reservation Options
          • TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Travelocity, Hotwire, Orbitz, Priceline, TripOnline SA, Cancelon and getaroom.com so you can book your Four Points by Sheraton Asheville Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • North Carolina >
          • North Carolina Mountains >
          • Asheville
          • Also Known As
          • Four Points By Sheraton Asheville Downtown Hotel Asheville ,
          • 4 Points By Sheraton Asheville Downtown ,
          • Four Points Asheville Downtown ,
          • Best Western Asheville ,
          • Asheville Four Points ,
          • Asheville Sheraton
          Add Photo Photos
          Traveller (104)
          Room & Suite (77)
          Dining (19)
          Pool & Beach (4)
          Hotel & Grounds (71)
          Bathroom (18)
          Business Centre & Event Rooms (1)
          Nearby
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          Nearby Restaurants
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          Nearby Attractions
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          .24 km away
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          Questions & AnswersAsk a question
          john w
          Hello I would like the verify that you did not charge my credit card for the room . I waited out front for 10 minutes before yelling brought a clerk forward to register my extreme displeasure with the room and cancellation. Please vefiry that no charge was made for this room 325 on 5-23-2017
          30 May 2017|
          Answer
          Response from john w | Reviewed this property |
          John wojtasinski
          0
          Votes
          Carolyn238
          OK, so I wrote a review of Four Points and the manager responded on TripAvisor. Then someone else wrote a review with a bad experience and the manager responded with the exact same response. I would say they do not take their reviews seriously if they can't even write a response personalized to the person making the review. Very poor customer service. Has anyone else received a standard scripted response to Four Points reviews?
          24 January 2017|
          Answer Show all 4 answers
          Response from Angela S | Property representative |
          Thank you for all of your feedback. We do try to answer each contributor based upon their responses. For all of the reviews that have suggested we are in need of an update, we certainly hear you and agree. Unfortunately, we... More
          0
          Votes
          Grace W
          How far away are you from the Billy Graham retreat at The Cove? (Porters Cove Rd)
          25 March 2016|
          Answer Show all 2 answers
          Response from rh10mile | Reviewed this property |
          Can't answer that one.
          0
          Votes
          Room Tips
          "Do NOT stay at The Four Points, Sheraton, Downtown Asheville, NC."
          Read review
          "Go elsewhere Carlton suites in WA"
          Read review
          "Avoid 4th floor high numbered room if you want internet"
          Read review
          "Don't stay in a room facing the highway. Quite noisy."
          Read review
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