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Comfort Suites Biltmore Square Mall

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Comfort Suites Biltmore Square Mall
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576 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Suites Biltmore Square Mall
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Showing 570: English reviews
Boone, North Carolina
Reviewed 2 September 2014

The room was perfect: spacious, clean and comfortable. The bathroom was well stocked, which is a plus. Breakfast was yummy, with hot items like sausage patties, biscuits, gravy and cheese omelets. We didn't interact much with front desk, but our housekeeper was very nice and let us into our room when our key stopped working. The location was convenient to...

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Helpful?
1Thank Erika S
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review

Thank you for taking the time to review us on TripAdvisor. We are so happy to hear that you enjoyed your stay with us! Please stay with us again!

Boca Raton, Florida, United States
Reviewed 1 September 2014

We stayed over the Labor Day weekend and were extremely pleased by the friendly staff and the large comfortable room we had. We liked the fact that the hotel is well-located, tech friendly, smoke-free and offers abundant and convenient parking. We look forward to staying here again on our next visit to Asheville.

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Helpful?
Thank Jerry B
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review

We are happy to read that you had an excellent experience! We hope that you will stay with us again!

Reviewed 29 August 2014

Typical of what we find in most Comfort suites. Clean, comfy, enough room for our family of 5. Nice outdoor pool for summer. Staff was INCREDIBLY helpful and kind. Breakfast was well attended to by staff. Walked to dinner both nights. Non-congested area, beautiful area.

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Helpful?
1Thank Mi5travelers
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review

We are happy to hear that you enjoyed your stay with us and that you found our staff to be helpful. We hope to see you again!

Atlanta, Georgia
Reviewed 28 August 2014

The staff was friendly and allotted room per our request. The room had a jacuzzi. The free breakfast was very good. You have 24 hour coffee in lobby. The hotel is TOTALLY smoke-free. Very good bed and pillows and room is tech friendly with super wi--fi FREE. We could watch our favorite shows on ipad comfortably. You do have a...

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Helpful?
2Thank idlisambar
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review

Thank you for reviewing the Comfort Suites on TripAdvisor! We appreciate your time and are happy to hear that you enjoyed your stay with us!

Crestview, Florida
Reviewed 24 August 2014

A room with a view of the mall and a whirlpool tub as well. Friendly and informative staff with lots of recreational choices as well as dining choices. A good place for a family to stay in with the Blue Ridge Parkway entrance close by and plenty of shopping available for the the shopaholic. Breakfast was yummy...a great way to...

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Helpful?
Thank Dave H
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review

Thank you so much for your review! We are happy that you enjoyed your stay with us. We are excited about the Outlet Mall opening this Spring....it will be a shopper's paradise for sure! We hope that you will stay with us again!

Richmond, Virginia
Reviewed 24 August 2014

The good: Condition of the hotel was good overall, breakfast was decent, and the front desk clerk was very polite and friendly at check-in. Not so good: When we went to our room we discovered it had two double beds. Most places we stay have a queen or king bed, so the double-double seemed a bit odd and wasn't what...

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Helpful?
4Thank JandKQuadCities_IL
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review

Thank you for providing us with your feedback. We are a pet friendly hotel and we do keep pets on the first floor or the ends of the upper floor hallways. We apologize for a bag being left in your room. When you book a room through a third party site such as Hotwire you reserve what inventory we alot...

Chantilly, Virginia
Reviewed 22 August 2014

Very clean, love the luggage cart. Nice, looks new, pleasant hotel. Definitely putting on my favorites for Asheville area. Plan on booking there for all my future Asheville activities and stays. Thank you.

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Helpful?
Thank rqtballatc
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review

We are so happy to hear that you have added us to your favorites list! We appreciate you taking the time to review the Comfort Suites Asheville on TripAdvisor. We will you next time!

Greenville, SC
Reviewed 21 August 2014

We frequently stay in hotels that are part of the Choice hotel group when travelling as a family since most are pet friendly. Some are good and some aren't. This hotel is probably the best Choice hotel that I have experienced. It is very clean, the staff is friendly and the appearance is that of a new establishment. The rooms...

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Helpful?
1Thank Wonderdog4
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review

Thank you so much for sharing your experience with us! We are so happy to hear that you enjoyed your stay with us. Please stay with us again!

Woodbury NJ
Reviewed 20 August 2014

Kids friendly great price with priceline...It was perfect. Great breakfast quiet room. I am a single mom traveling alone is scary but I felt comfortable and safe at this property located minutes from the Biltmore and all local attractions.

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Helpful?
2Thank SaraHagerty
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review

We are so happy to hear that you enjoyed your stay with us. It is our goal to provide clean, comfortable accommodations at a good value. Thank you for your review!

Lenoir, North Carolina
Reviewed 18 August 2014

The hotel was cleaner and more updated than I would have ever expected .....i was very surprised how nice it looked ,,,But when I had to wait 15 minutes to check in and was the only one in line I saw things more clearly.. The front desk person wanted me to hear about her working all night the previous day...

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Helpful?
1Thank Steve N
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review

We are very sorry to hear that you did not enjoy your stay with us. We will address the way you were not welcomed with our hotel staff. Our mattresses are Sealy mattresses and we apologize that yours was not comfortable. We appreciate your feedback and will share it with our staff.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Breakfast Available
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Comfort Suites hotel near Biltmore. Discount Biltmore tickets sold! Free full hot breakfast and newly remodeled! ... more   less 

Additional Information about Comfort Suites Biltmore Square Mall

Address: 890 Brevard Rd, Asheville, NC 28806-2206
Region: United States > North Carolina > North Carolina Mountains > Asheville
Price Range: $110 - $255 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Biltmore Square Mall 2.5*
Number of rooms: 125
Reservation Options:
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Also Known As:
Comfort Suites Biltmore Square Mall Hotel Asheville
Comfort Suites Asheville
Asheville Comfort Suites
Hotel Style:
#24 Family Hotel in Asheville
#29 Business Hotel in Asheville
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Biltmore Square Mall staff and other travellers.
3 questions
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Kailua-Kona, Hawaii
Asheville, North Carolina
over a year ago

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Questions? Get answers from Comfort Suites Biltmore Square Mall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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