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Comfort Suites Outlet Center

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Comfort Suites Outlet Center
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592 Reviews from our TripAdvisor Community

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Showing 586: English reviews
Raleigh, North Carolina
Reviewed 15 April 2014

The drive to downtown is less than 15 minutes. Too bad the mall across the parking lot is closing down. The hotel was clean, rooms were a great size, breakfast was decent although the "omelets" were cold. The walls seemed to be thin, however, but it didn't stop us from getting a good night's sleep. The staff is very friendly....

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Helpful?
1Thank Lee M
CrystalCamacho, Director of Sales at Comfort Suites Outlet Center, responded to this review

We are happy that you enjoyed your stay with us. The Mall is currently under renovations to become an upscale Outlet Mall in the Spring of 2015! We hope you come back to do some shopping! We are sorry that the omelettes were cold. We will address that with our breakfast attendant. Please visit us again!

New Jersey
Reviewed 29 March 2014

This hotel is located about ten to fifteen minutes from the downtown of Asheville and the Biltmore Estate, so it worked for us. The rooms are large, clean, and comfortable. I especially enjoyed having a couch, so I didn't have to sit in bed to read or watch TV. The breakfast was okay, but it was crowded at certain times...

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Helpful?
1Thank Cassady
CrystalCamacho, Director of Sales at Comfort Suites Outlet Center, responded to this review

We are so happy to hear that you enjoyed your stay with us and that you found our rooms to be comfortable. We hope that you will stay with us again soon!

Knoxville
Reviewed 27 March 2014

My wife and I stayed here to watch the Biltmore marathon. The room was very nice and clean and the bed was very comfortable. The breakfast was very good also with a lot of hot and cold items including eggs and waffles. Will stay there again the next time in Asheville.

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Helpful?
1Thank mdl444
CrystalCamacho, Director of Sales at Comfort Suites Outlet Center, responded to this review

We are so happy to hear that you enjoyed your stay with us. We are glad that you found your room to be clean and bed to be comfortable. We hope to see you again soon!

Maryville, Tennessee
Reviewed 25 March 2014

We have stayed here once before so while we were in the area we stopped by to see if they had any rooms available, they had one left and it was handicap accessible but said if we wanted it we could have it. Room was clean, but it had a big gap between the door & door facing and you...

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Helpful?
Thank Russell F
CrystalCamacho, Director of Sales at Comfort Suites Outlet Center, responded to this review

Thank you for reviewing us on TripAdvisor. We are glad that you found your room to be clean. We will address the gap in the door. Thanks for letting us know! We will see you next time!

Reviewed 22 March 2014 via mobile

This hotel exceeded our expectations. It was just a stop along the way but for the price it was excellent! Check in was quick, rooms were clean, beds were SO comfortable, showers were great, and free breakfast was awesome! I highly recommend! The only reason I can't give 5/5 is because there was only one elevator for the whole hotel...

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Helpful?
1Thank amberm619
CrystalCamacho, Director of Sales at Comfort Suites Outlet Center, responded to this review

Thanks so much for your review! We are so glad that you enjoyed your stay with us!

Wisconsin
Reviewed 17 March 2014 via mobile

Stopped here and was thrilled that it was up to the standards we found at other comfort inns. Even had a designated smoking section which was segregated and devoid of wind. As a smoker I was happy, but visually it's a bit repulsive. Breakfast was fabulous, great selection and snappy refills. Beds were super comfy and coffee and cookies in...

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Helpful?
Thank sm1th54220
CrystalCamacho, Director of Sales at Comfort Suites Outlet Center, responded to this review

We are so glad to hear that you enjoyed your recent stay with us. Thank you for providing us with your feedback. We will address the Front Desk's speediness in assisting guests. We hope to see you again!

nc
Reviewed 10 March 2014

This time we went with a dog. They advertised they were pet friendly, and they were. The front desk folks did not cringe when we arrived and made us and Fido welcome. Put us on the first floor with other dog owners with easy access to the outdoors for doggy needs. Staff was upbeat and pleasant. Location is not recommended...

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Helpful?
2Thank kindness5
CrystalCamacho, Director of Sales at Comfort Suites Outlet Center, responded to this review

Thank you for selecting the Comfort Suites for your recent stay in Asheville. We are glad that you and your pet enjoyed your stay with us! The Biltmore Square Mall is closed for renovations (Belks & Dillards stayed open), they will re-open in the Spring of 2015 as an upscale Outlet Mall. We hope that you stay with us again!

Wheelersburg, Ohio
Reviewed 9 March 2014

We stayed here on our recent trip to Asheville. Check in and check out was done quickly and the staff was very courteous. We stayed in a king suite, and the room was very nice a comfortable. The breakfast was fine and a nice start to our morning. The hotel is close to nearby attractions and has easy access from...

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Helpful?
4Thank 86MissyJ
CrystalCamacho, Director of Sales at Comfort Suites Outlet Center, responded to this review

Thank you for providing us with your feedback. We are delighted to hear that you enjoyed your stay with us. We hope to see you again soon!

Charlotte, North Carolina
Reviewed 2 March 2014 via mobile

Reasonable 10 min drive to Biltmore. Clean room, average breakfast, friendly front desk staff. $150 for hotel room and two admission tickets to Biltmore. Near an old run down mall, but across the street was a nice tavern where we had an excellent dinner.

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Helpful?
1Thank cheryl w
CrystalCamacho, Director of Sales at Comfort Suites Outlet Center, responded to this review

Thank you for taking the time to review us on TripAdvisor! We appreciate your feedback. We are glad to hear that you enjoyed your stay with us. The Biltmore Square Mall is closed and currently under renovations. They will re-open Spring of 2015 as an upscale Outlet Mall.

North Carolina
Reviewed 13 January 2014

My husband, two boys, and I stayed here in early January while visiting the Biltmore Estate. We booked a king suite which had a full size pull-out sofa bed. The room was a good size and most importantly it was clean. The hotel staff was courteous and professional. Check-in was quick and simple. We took complimentary breakfast bar the two...

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Helpful?
1Thank amanda s
CrystalCamacho, Director of Sales at Comfort Suites Outlet Center, responded to this review

We are glad to hear that you found our hotel to be clean and comfortable. We are also happy that you enjoyed our full, hot breakfast buffet. The Biltmore Square Mall is closing this month to begin renovations, it will re-open as an upscale outlet mall later in 2014 or the beginning of 2015. We hope that you will stay...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Comfort Suites hotel near Biltmore. Discount Biltmore tickets sold! Free full hot breakfast and newly remodeled! ... more   less 

Additional Information about Comfort Suites Outlet Center

Address: 890 Brevard Rd, Asheville, NC 28806-2206 (Formerly Comfort Suites Biltmore Square Mall)
Region: United States > North Carolina > North Carolina Mountains > Asheville
Price Range: $102 - $270 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Outlet Center 2.5*
Number of rooms: 125
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Also Known As:
Comfort Suites Biltmore Square Mall Hotel Asheville
Comfort Suites Asheville
Asheville Comfort Suites
Hotel Style:
#24 Family Hotel in Asheville
#29 Business Hotel in Asheville
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Outlet Center staff and other travellers.
3 questions
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Kailua-Kona, Hawaii
Asheville, North Carolina
over a year ago

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Questions? Get answers from Comfort Suites Outlet Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room away from elevators - the "ding" noise they make is very loud!”
  • Room 323
 of 5 bubbles txgmc, 13 Mar 2017 | Read review
“Ground floor rooms are for guests with pets”
 of 5 bubbles camodoc9, 28 Dec 2016 | Read review
“The elevator is really slow”
 of 5 bubbles 757gailw, 24 Oct 2016 | Read review
“2nd floor room was spacious & very quiet.”
 of 5 bubbles Southernnow, 21 Oct 2016 | Read review
“find another hotel”
 of 5 bubbles patrickmP8772OC, 18 Oct 2016 | Read review
5 of 5