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Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate)

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Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate)
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1,160 Reviews from our TripAdvisor Community

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Showing 1,155: English reviews
Reviewed yesterday NEW

I've stayed at the Country Inn & Suites location in Asheville off of Old Haywood Rd. multiple times when traveling for work. My recent trip to the area the hotel was booked, but this location on Tunnel Rd. had availability so I gave them a try. I was greeted by a lovely employee at the counter and they got me...

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Helpful?
Thank Colbey H
Winter Park, Florida
Reviewed 2 days ago NEW

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Thank claire s
Reviewed 3 days ago NEW

We stayed overnight after a friday night football game and had 4 people (2 adults and 2 children) in a room with a pull out couch. The room was small but ok for one night. A little pricey for the size. Breakfast was good and pretty substantial with make your own waffles, omelets, sausage, biscuits and gravy, cereal and yogurt....

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Helpful?
Thank Kit C
S8AVL, Guest Relations Manager at Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), responded to this review

Dear Kit C, Thank you so much for your compliments to our breakfast options and service. It's rewarding to learn that we exceeded your expectations with the accommodations, hospitality and cleanliness of our guest rooms. We hope to impress you again during your next visit and we thank you for sharing your experience.

Lufkin
Reviewed 3 days ago NEWvia mobile

Very nice staff, clean, well appointed guest rooms, would highly recommend. Breakfast was hot and plentiful. We had originally booked another hotel in Asheville, but when that didn't work out we called this property and they welcomed us to come on over. They were expecting us wheen we arrived and we're very accomodating.

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Thank MrsBHudson
S8AVL, Guest Relations Manager at Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), responded to this review

Dear MrsBHudson, I can't begin to tell you how much we enjoyed reading this review that you had a wonderful time with us. It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. Thank you so much for compliment to our hot...

Dunwoody
Reviewed 4 days ago NEW

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Thank Erin S
S8AVL, Guest Relations Manager at Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), responded to this review

Naples, United States
Reviewed 6 days ago NEW

Night clerk Rodger is terribile he needs a personality quhbcvddedfgghhfgfggmnjdnjfdcmkvkkcfkkmkmkmk jijevijivjeijiijrirfijfjkfjfijigjfifjigffijdidepppdpldldlddlkriririrjirjirjrjrvnvnvnvnvnnvrrjrrjrijrijrijrijrirjirjirjrijrijrijrijrijrijivjivrjirjirjirjijirjrijrijijvijvijriirjviNo I meant to do that

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Thank M4750WAkevind
S8AVL, Guest Relations Manager at Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), responded to this review

Dear M4750WAkevind, Thank you for your review, your feedback and your comments regarding your stay. I do apologize for the problem our staff has caused you. We look forward for a general orientation soon so we can better our services to our customers. I hope our services and accommodations will exceed your expectations during your next visit!

Asheville, United States
Reviewed 1 week ago

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Thank mariinettap
TunnelRoad, Guest Relations Manager at Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), responded to this review

New York City, New York
Reviewed 1 week ago

We looked forward to a relaxing retreat in Asheville NC for Thanksgiving weekend and booked this hotel off Trip Advisor reviews. After 3 nights of terrible sleep I can say this hotel ruined our Family vacation, I stay in hotels 20 to 30 nights a year and this room was just plain terrible. I would like to note that I...

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Thank nicole v
TunnelRoad, Front Office Manager at Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), responded to this review

On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed your concerns with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. The sofa beds are only 2 years old...

Reviewed 2 weeks ago via mobile

Stayed one night at this hotel. Layout of the hotel is strange but our room was comfortable. The breakfast was complimentary and offered waffles, eggs, sausage, biscuits and gravy, cereal, oatmeal and more. Staff was pleasant. One note is that we thought this hotel was near the Asheville Airport but it's not. It is very close to downtown Asheville. Our...

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Helpful?
Thank LKane2
S8AVL, Guest Relations Manager at Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), responded to this review

Dear LKane2, Thank you for taking the time to write this review and share your experience. It's rewarding to learn that we exceeded your expectations with the accommodations, hospitality and cleanliness of our guest rooms. It is great to hear that you enjoyed the breakfast as well; and we are looking forward to your next visit to the area!

Church Hill, Tennessee
Reviewed 2 weeks ago

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Helpful?
Thank Sabrina P
S8AVL, Guest Relations Manager at Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), responded to this review

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Near Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate)

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free Breakfast
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Laundry Service

Additional Information about Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate)

Address: 199 Tunnel Road, Biltmore Estate, Asheville, NC 28805-1844
Region: United States > North Carolina > North Carolina Mountains > Asheville
Price Range: $113 - $325 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate) 3*
Number of rooms: 74
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Hotels.com and Odigeo so you can book your Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate) reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Country Inn & Suites Asheville i-240-Tunnel Rd Hotel Asheville
Country Inn And Suites Asheville i-240-Tunnel Rd
Country Inn Asheville
Asheville Country Inn
Hotel Style:
#5 Green Hotel in Asheville
#6 Best Value Hotel in Asheville
#8 Business Hotel in Asheville
#14 Family Hotel in Asheville
#18 Romantic Hotel in Asheville
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate) staff and other travellers.
23 questions
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Questions? Get answers from Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate) staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The elevator is down 2 long halls - if walking is difficult for you, ask for a 1st floor room”
  • What a great TV and the window could open if we desired fresh mountain air !
 of 5 bubbles I6233NProbertr, 16 Nov 2016 | Read review
“We were on the 4th floor towards the back of the building. It's not in a high noise area.”
 of 5 bubbles TennesseeEZTraveler, 9 Nov 2016 | Read review
“Road signage is small and easily missed.”
 of 5 bubbles 882maryannr, 4 Oct 2016 | Read review
“I had room 301 close to the elevator and there was some mechanical noise, but it put me to sleep!”
 of 5 bubbles 820crystalb, 2 Oct 2016 | Read review
“Odd number rooms face the back and look out on trees.”
 of 5 bubbles 426brianw, 25 Sep 2016 | Read review
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