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Doubletree Hotel Biltmore / Asheville

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Doubletree Hotel Biltmore \/ Asheville
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1,266 Reviews from our TripAdvisor Community

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There are newer reviews for Doubletree Hotel Biltmore / Asheville
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Showing 1,264: English reviews
CT
Reviewed 11 May 2016

This hotel is conveniently close to both the Biltmore Estate and downtown Asheville. As a Hilton Honors Gold member we received vouchers for the hot and cold buffet breakfast which was excellent. The staff at the breakfasts were very accommodating on each of the 4 days. You can get a bus to downtown right across the street and it's only...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank Shaps2
BFH_Marketing, Guest Relations Manager at Doubletree Hotel Biltmore / Asheville, responded to this review

Dear Shaps2, Thank you for your review! We are glad that you enjoyed your stay at our DoubleTree, our delicious breakfast buffet, and our friendly staff. We invite you to stay with us again and utilize our Sweet Ride shuttle to Downtown and Biltmore Village! Thank you for being a Hilton Honors Member, and we appreciate you choosing to stay...

Alexandria, Virginia
Reviewed 9 May 2016

I am really starting to like the digital key that some Hilton properties are offering. My room was clean, quiet and comfortable. The fitness room was much appreciated - nicer than many with more than just cardio machines. Breakfast in the Drucker Tea Room was nice and I enjoyed a homemade (to order) omelet each day, It was super convenient...

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1Thank DebbieHatch
BFH_Marketing, Guest Relations Manager at Doubletree Hotel Biltmore / Asheville, responded to this review

Dear DebbieHatch, Thank you for your review! We are so glad to learn of the great stay you had at our hotel. Thank you for complimenting our property, amenities, and our yummy hot breakfast buffet. We also appreciate you trying out our new Hilton Digital Check-In! We hope to see you return to our DoubleTree in the near future. Sincerely,...

Tarboro, North Carolina
Reviewed 9 May 2016

Took 45 minutes for check in on Sunday still not right. Monday out all day come in at 5 room not made up housekeeping gone. lady came in. Tuesday no towels, shower door fell off and finally lock fell off door. Message when we got home from hotel about bill, still don't know if correct. Was told that 71.25 charge...

Review collected in partnership with DoubleTree by Hilton
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Thank Janie R
BFH_Marketing, Guest Relations Manager at Doubletree Hotel Biltmore / Asheville, responded to this review

Dear Janie R, Thank you for your review. We sincerely apologize that your stay with us did not met your expectations. While we did overlook your room during housekeeping services, we were able to give the room a VIP executive service, including a complimentary treat from our executive chef, and we did address the oversight internally. For the billing, we...

Virginia
Reviewed 8 May 2016 via mobile

If you are going to stay here stay in the tower of possible. The other rooms are very small. You honestly can't get two people in the bathroom without one being in the shower. There were 3 people in my party and we were crowded. We put up with it because it was an overnight stay. These rooms were on...

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Thank TALPRN
Raleigh, North Carolina
Reviewed 6 May 2016

Our stay was excellent. The pool was very nice. The beds were very comfortable. We really enjoyed the availability of TGI Fridays. It is a nice compliment to the hotel. It is in a great location as it is so close to Biltmore.

Review collected in partnership with DoubleTree by Hilton
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1Thank 296irenel
BFH_Marketing, Guest Relations Manager at Doubletree Hotel Biltmore / Asheville, responded to this review

Dear 296irenel, Thank you for your review! We are happy that you enjoyed your time spent with us while in Asheville. Thank you for complimenting our property, amenities, and location. We hope to see you return next time you are in the city! Sincerely, Lauren McDevitt Guest Relations & Marketing

Raleigh, United States
Reviewed 6 May 2016

When primarily traveling for business, I at many times locate the most convenient location with excellent service and an affordable room. This hotel's location provides flexibility for a number of activities for business in the area.

Review collected in partnership with DoubleTree by Hilton
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1Thank Durwood S. L
BFH_Marketing, Guest Relations Manager at Doubletree Hotel Biltmore / Asheville, responded to this review

Dear Durwood S. L, Thank you for your review! We are glad that you enjoyed your quick stay at our hotel and our great location in Biltmore Village. We appreciate your business, and we hope to be your hotel of choice again when you are back in Asheville. Sincerely, Lauren McDevitt Guest Relations & Marketing

Cheshire, Connecticut
Reviewed 6 May 2016

My husband and I stayed here during our trip to the Biltmore. The hotel is very close to the Biltmore, located only a few miles from the estate and near Biltmore Village. The room was very clean and the staff was very friendly. We would stay at this Doubletree location again.

Review collected in partnership with DoubleTree by Hilton
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1Thank O5050KLchristinas
BFH_Marketing, Guest Relations Manager at Doubletree Hotel Biltmore / Asheville, responded to this review

Dear O5050KLchristinas, Thank you for your review! We are glad you and your husband had a lovely stay at our DoubleTree in Biltmore Village! Thank you for complimenting our comfortable & clean rooms, and our friendly team members. We do hope that you will return to our hotel in the near future! Sincerely, Lauren McDevitt Guest Relations & Marketing

Saint Joseph, Michigan
Reviewed 4 May 2016 via mobile

We drove down from MI for a group tour of the Biltmore. The location was right outside the entrance to the Biltmore. An excellent location. The people working there were very friendly and helpful. The breakfast in the Drucker Tea Room was excellent. The room was large, clean and bed was very comfortable. We would stay there again if we...

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2Thank Jeff49085
BFH_Marketing, Guest Relations Manager at Doubletree Hotel Biltmore / Asheville, responded to this review

Dear Jeff49085, Thank you for your kind words! We are happy that you enjoyed your stay at our hotel in Biltmore Village during your trip to the Estate! Thank you for complimenting our friendly staff and yummy hot breakfast buffet. We hope you will return for another comfortable stay with us soon! Sincerely, Lauren McDevitt Guest Relations & Marketing

St. Petersburg, United States
Reviewed 4 May 2016

The location is perfect and easy to get around. TGIFridays is attached which is super convenient. The rooms are quiet and the staff is excellent. I had no issues whatsoever, and I usually do have one or two negatives! I highly recommend staying here when you are in Asheville. I absolutely will if I am in the area again.

Review collected in partnership with DoubleTree by Hilton
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1Thank Sheryl P
BFH_Marketing, Guest Relations Manager at Doubletree Hotel Biltmore / Asheville, responded to this review

Dear Sheryl P, Thank you for your review! We are thrilled to learn of the great stay you had while with us in Asheville. Thank you for complimenting our property & convenient location, and we appreciate your recommendation. We do hope that you will let us host you again during your next trip! Sincerely, Lauren McDevitt Guest Relations & Marketing

Miami, Florida
Reviewed 3 May 2016 via mobile

I've found that Doubletree locations are not very consistent. But this one is top notch. Everything is very clean and seems very well kept. The also have the Bluetooth key access which allows you to skip the line at check in. Highly recommend it.

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1Thank jlsbooks2002
BFH_Marketing, Guest Relations Manager at Doubletree Hotel Biltmore / Asheville, responded to this review

Dear jlsbooks2002, Thank you for your review! We are glad that you enjoyed your stay at our DoubleTree and that you were able to use our new Hilton Digital Check-In! Thank you for your recommendation, and we hope you will stay with us again soon. Sincerely, Lauren McDevitt Guest Relations & Marketing

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
The DoubleTree by Hilton Asheville-Biltmore, an Asheville-based Biltmore Farms Hotels property, is a full-service hotel located one block from The Biltmore Estate and within walking distance of the historic Biltmore Village’s quaint shopping and restaurant district. This newly renovated 197-room hotel offers guests a distinctive upscale ambience in a relaxing atmosphere, and a complimentary warm fresh-baked DoubleTree cookie upon arrival. The DoubleTree’s recently completed renovations include improvements to its Cecil Wing Guest Rooms, lobby, public and meeting space, as well as the additions of a state-of-the-art e-Lounge Business Center and Market Place. Additional amenities include an indoor pool, complimentary high speed wireless Internet, an ultra-modern fitness facility and more. Our in-house DoubleTree Catering offers a variety of culinary and event options, ranging from small corporate meetings to full-scale weddings. The DoubleTree by Hilton Asheville Biltmore is a drop-off and pick up point for the Historic Asheville Trolley Tours and is only minutes from downtown Asheville, major interstates, the Blue Ridge Parkway and Asheville airport. ... more   less 

Additional Information about Doubletree Hotel Biltmore / Asheville

Address: 115 Hendersonville Road, Asheville, NC 28803-2868
Region: United States > North Carolina > North Carolina Mountains > Asheville
Price Range: $220 - $449 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree Hotel Biltmore / Asheville 3.5*
Number of rooms: 197
Reservation Options:
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Also Known As:
Doubletree Hotel Biltmore Asheville
Doubletree Asheville
Asheville Doubletree
Hotel Style:
#1 Business Hotel in Asheville
#3 Spa Hotel in Asheville
#11 Family Hotel in Asheville
#13 Romantic Hotel in Asheville
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree Hotel Biltmore / Asheville staff and other travellers.
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Hamilton, Ohio
North Carolina Coast, North Carolina
over a year ago

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Questions? Get answers from Doubletree Hotel Biltmore / Asheville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Our 3rd floor room had a good view.”
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Patricia_Travels7, 8 Apr 2017 | Read review
“new tower was nice.”
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“You can fit 5 people in a room and have space”
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