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Doubletree Hotel Biltmore / Asheville

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Doubletree Hotel Biltmore \/ Asheville
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1,244 Reviews from our TripAdvisor Community

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There are newer reviews for Doubletree Hotel Biltmore / Asheville
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Showing 1,242: English reviews
Raleigh, North Carolina
Reviewed 17 January 2016 via mobile

We had a great stay here - good location and very comfortable. Breakfast is very overpriced and not that good but there are many other options nearby. Chris the bellman gave us good advice and was so helpful. Front desk staff very friendly too and the housekeeping folks were also very nice. Rooms very comfortable . They allow dogs which...

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Helpful?
Thank Noel T
BFH_Marketing, Guest Relations Manager at Doubletree Hotel Biltmore / Asheville, responded to this review

Dear Noel T, Thank you for your review! We are so glad that you enjoyed your stay at our lovely hotel and that you were able to experience our great staff and location! We apologize that our breakfast was not satisfactory for you this stay, but we hope you will choose to stay with us again on your next trip...

Mebane, North Carolina
Reviewed 15 January 2016

We only stayed one night, but found it to be very comfortable. Quick check in with online check in, nice pool/hot tub area, clean rooms and comfy beds. Has a shuttle to downtown Asheville as well. The attached restaurant - TGI Fridays - has mixed reviews. We've eaten there when it's excellent, and when everything seemed overcooked, dry, and service...

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Helpful?
Thank Tricia0317
BFH_Marketing, Guest Relations Manager at Doubletree Hotel Biltmore / Asheville, responded to this review

Dear Tricia0317, Thank you for your review! We are so glad that you had a comfortable stay and enjoyed our many great amenities! We apologize that your experience with TGI Fridays has not always been up to expectation and we will pass this information along to their management. We hope you will choose to stay with us again in the...

Fairfax County, Virginia
Reviewed 13 January 2016

The hotel is in great location and the room was very comfortable. It is very close to the entrance gate to Biltmore Estate (walkable). However, even though it can be within the walking distance, you will still need your car.

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1Thank Y C
BFH_Marketing, Guest Relations Manager at Doubletree Hotel Biltmore / Asheville, responded to this review

Dear Y C, Thank you for your review! We are glad that you had a comfortable stay at our lovely property and enjoyed our great location in Biltmore Village! We hope that you will choose to stay with us again on your next visit to Asheville. Sincerely, Lauren Mcdevitt Guest Relations & Marketing

Reviewed 12 January 2016

The staff at this hotel is very accommodating & thoughtful!! I was waiting in the lobby for my husband to complete his business meeting. I had a bad cold & stopped at the coffee cart in the lobby to get a hot tea. When I went to the desk to pay for my tea, I realized I had no money...

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3Thank Dawn R
BFH_Marketing, Guest Relations Manager at Doubletree Hotel Biltmore / Asheville, responded to this review

Dear Dawn R, Thank you so much for your review! We are thrilled that our staff was able to make your stay with us extra special! We truly value our guests and always want to ensure that your stay with us is beyond your expectation. We hope that you will choose to stay at our property again soon! Sincerely, Lauren...

Greensboro, North Carolina
Reviewed 5 January 2016

Wife and I spent a weekend here to tour Biltmore House and gardens. Check in was a breeze rooms were clean and ready for us. We did the Biltmore package which included room, tickets to Biltmore and breakfast at the Double tree. Needles to say all was great no issues or concerns with room, service and a great price. Would...

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1Thank Rick T
BFH_Marketing, Guest Relations Manager at Doubletree Hotel Biltmore / Asheville, responded to this review

Dear Rick T, Thank you for your review! We are happy that you enjoyed your stay at our property and that you partook in our Biltmore Estate package. We are glad that your experience met your expectations and we hope to see you return again to our hotel in the near future! Sincerely, Lauren Mcdevitt Guest Relations & Marketing

Roseburg, Oregon
Reviewed 5 January 2016

My family and I stayed in the Double Tree hotel over the New Year's' Eve holiday and found our experience to be satisfactory. The convenience of the hotel for the purpose of being in Asheville was helpful. We will definitely stay here again and recommend this hotel to others.

Review collected in partnership with DoubleTree by Hilton
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1Thank darrenw826
BFH_Marketing, Guest Relations Manager at Doubletree Hotel Biltmore / Asheville, responded to this review

Dear darrenw826, Thank you for your review! We are glad that you and your family enjoyed your stay during New Years at our lovely hotel and our great location with easy access to all parts of the city. Thank you for your recommendation, and we do hope you will return to our hotel on your next visit! Sincerely, Lauren Mcdevitt...

Reviewed 5 January 2016

Amazing hospitality. Felt like I was arriving at a very special relative's home. The staff treated my grandchildren with such compassion. We were visiting my son in Asheville and couldn't have been happier. So very close to the Biltmore Estate which we visited for the Candlelight Evening Christmas walk. Felt like I was a princess in a movie.

Review collected in partnership with DoubleTree by Hilton
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1Thank Barb C
BFH_Marketing, Guest Relations Manager at Doubletree Hotel Biltmore / Asheville, responded to this review

Dear Barb C, Thank you for your kind words! We are thrilled that we could help make your trip to our city extra special and that you and your family enjoyed your time with us! We are glad that you enjoyed your visit to the Biltmore Estate and hope that you will stay with us again on your next visit;...

cary, United States
Reviewed 4 January 2016

The Double Tree obviously has great Chocolate Chip cookies, and this hotel is extremely nice, as it should be near the Biltmore, with a very interesting display about the Biltmore Dairy. However, the rooms are not overly nice compared to the price they charge. I'd suggest spending less and stay at one of the adjacent hotels.

Review collected in partnership with DoubleTree by Hilton
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Thank Douglas H
BFH_Marketing, Guest Relations Manager at Doubletree Hotel Biltmore / Asheville, responded to this review

Dear Douglas H, Thank you for sharing your feedback. We are glad you enjoyed our delicious cookies, location in Biltmore Village and the historical displays about our company's rich history. Our rooms are classically decorated to reflect the tradition of Biltmore Farms, but also feature many modern upgrades, such as granite counter tops and HDTVs. I do see that you...

Miami
Reviewed 3 January 2016 via mobile

I realize I went at one of the busiest times of the year... But I felt like every time they had a chance to grab a buck they went for it. The rooms are tiny not what you would expect from a mid range chain... House keeping was very professional and quite charming. Great location to do the Biltmore from.

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Thank rpsail7cs
BFH_Marketing, Guest Relations Manager at Doubletree Hotel Biltmore / Asheville, responded to this review

Dear rpsail7cs, Thank you for your review of the DoubleTree by Hilton Asheville-Biltmore. We apologize that your stay with us did not meet your expectations and we will use your feedback to improve our guest experience. We appreciate your business. Sincerely, Lauren McDevitt Marketing and Guest Relations DoubleTree by Hilton Asheville-Biltmore

Bristol, United States
Reviewed 3 January 2016

Visited Biltmore Estates and stayed overnight here. About 2 minutes from parking lot to enter Biltmore property. Hotel is perfect, clean and safe place to be. TGI Fridays is connected to lobby so no need to leave for food or bar.

Review collected in partnership with DoubleTree by Hilton
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Thank Tom W
BFH_Marketing, Guest Relations Manager at Doubletree Hotel Biltmore / Asheville, responded to this review

Dear Tom W, Thank you for your review! We are glad that you enjoyed your stay at our lovely hotel and our great location in Biltmore Village! We hope that you will choose our property on your next trip to Asheville! Sincerely, Lauren Mcdevitt Guest Relations & Marketing

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
The DoubleTree by Hilton Asheville-Biltmore, an Asheville-based Biltmore Farms Hotels property, is a full-service hotel located one block from The Biltmore Estate and within walking distance of the historic Biltmore Village’s quaint shopping and restaurant district. This newly renovated 197-room hotel offers guests a distinctive upscale ambience in a relaxing atmosphere, and a complimentary warm fresh-baked DoubleTree cookie upon arrival. The DoubleTree’s recently completed renovations include improvements to its Cecil Wing Guest Rooms, lobby, public and meeting space, as well as the additions of a state-of-the-art e-Lounge Business Center and Market Place. Additional amenities include an indoor pool, complimentary high speed wireless Internet, an ultra-modern fitness facility and more. Our in-house DoubleTree Catering offers a variety of culinary and event options, ranging from small corporate meetings to full-scale weddings. The DoubleTree by Hilton Asheville Biltmore is a drop-off and pick up point for the Historic Asheville Trolley Tours and is only minutes from downtown Asheville, major interstates, the Blue Ridge Parkway and Asheville airport. ... more   less 

Additional Information about Doubletree Hotel Biltmore / Asheville

Address: 115 Hendersonville Road, Asheville, NC 28803-2868
Region: United States > North Carolina > North Carolina Mountains > Asheville
Price Range: $219 - $443 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree Hotel Biltmore / Asheville 3.5*
Number of rooms: 197
Reservation Options:
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Also Known As:
Doubletree Hotel Biltmore Asheville
Doubletree Asheville
Asheville Doubletree
Hotel Style:
#1 Business Hotel in Asheville
#3 Spa Hotel in Asheville
#11 Family Hotel in Asheville
#13 Romantic Hotel in Asheville
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree Hotel Biltmore / Asheville staff and other travellers.
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Hamilton, Ohio
North Carolina Coast, North Carolina
over a year ago

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Questions? Get answers from Doubletree Hotel Biltmore / Asheville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“new tower was nice.”
 of 5 bubbles 923lynneb, 26 Mar 2017 | Read review
“You can fit 5 people in a room and have space”
 of 5 bubbles 41deanab, 7 Mar 2017 | Read review
“ask for rear tower with rear-facing room for maximum quiet”
 of 5 bubbles deh99, 4 Mar 2017 | Read review
“Ensure you request a refrigerator or microwave if you want one in your room.”
 of 5 bubbles AllanS151, 23 Feb 2017 | Read review
“ask for a room on the back of the hotel there is a back parking lot that has a separate main entrance that is well lit and not crowded.”
 of 5 bubbles tmaxian, 20 Feb 2017 | Read review
5 of 5