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Boston Marriott Copley Place

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#52 of 82 Hotels in Boston
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2,974 Reviews from our TripAdvisor Community

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Showing 2,672: English reviews
Wilmington, Delaware
Reviewed 2 days ago NEWvia mobile

A hotel with good rooms with ok accommodations but hotel is struggling to operate correctly. On the positive, probably the most efficient elevator system anywhere as you set your floor on the pad and it directs you to one of about 10 elevators. Unfortunately, that makes the hotel less secure as anyone can get from the street to your hotel...

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Helpful?
Thank TravelNo1Fan
Management response:

Dear TravelNo1Fan, Thank you for taking the time provide your feedback regarding your recent stay with us here at the Boston Marriott Copley Place. We make every effort to exceed each and every one of our guests expectations and I am so sorry that we fell short of our goal during your recent stay. I will be sure to pass...

Cairo, Egypt
Reviewed 4 days ago NEW

i was there on a conference, i had already pre-paid my room, 1. the ques were big and very slow, there was no que for pre-paid, whcih i thought should be knowing the numbers of people they would need to process 2. rooms very spacious, with usual amentnities, however i was very supriced to find the mini bar empty and...

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Helpful?
Thank Karim R
Katie_Copley, Manager at Boston Marriott Copley Place, responded to this review

Dear Karim R, Thank you for taking the time to review your recent stay at the Boston Marriott Copley Place. We take all comments very seriously and I apologize that overall we did not meet your expectations. Our team strives to take advantage of every opportunity to make improvements to our hotel and your appreciated feedback acts as an effective...

Cortlandt Manor, New York
Reviewed 5 days ago NEW

Came to Boston for the weekend with my boyfriend, and we loved this hotel! Really great location, just a few blocks away from Newbury Street, and theres also shopping in the hotel. Quick Uber rides from the hotel to any location in Boston. HOWEVER, be prepared to spend approx $50 a day for parking at this hotel. If you plan...

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Helpful?
Thank lisa c
Reviewed 1 week ago NEWvia mobile

I always stay at this Marriott when I am in Boston. Great customer service. The rooms are spacious and clean. I highly recommend this hotel. The bellman are always friendly and helpful and the food is fabulous

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Helpful?
Thank Gigi B
Jeddah, Saudi Arabia
Reviewed 1 week ago NEW

Stayed at this hotel during December 2016 and January 2017. It was enjoyable and pleasant. Excellent location to every thing in Boston. Shopping designer stores, and the great Mall at Copley place. Close to lots of restaurants including the best seafood in Boston

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Helpful?
Thank gsb706
London, United Kingdom
Reviewed 1 week ago

A unremarkable multi storey large hotel with attached shopping malls, bar, Starbucks concession and the usual business meeting delegates teeming around the place. Variety of bar food outlets and metro system a short walk away.

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Helpful?
Thank _barryjwong
Management response:

Dear barryjwong, Thank you for sharing your feedback regarding your recent stay with us here at the Boston Marriott Copley Place. As we pride ourselves of providing our guests with an experience that exceeds their expectations, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology. Thank you again for you feedback. We...

Nashville, Tennessee
Reviewed 1 week ago

While the accommodations were wonderful, the best part about this hotel is the location. Right in the middle of the Back Bay with a skywalk to Prudential Center, which really came in handy during the 20º weather. And the nicest staff! From the front desk at check-in, to the concierge and back check. Not only were they extremely helpful, but...

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Helpful?
Thank VJohnson120
Mohamed S, Manager at Boston Marriott Copley Place, responded to this review

Dear VJohnson120 Thank you for your compliments regarding your recent stay at the Boston Marriott Copley Place. I am pleased to know that our staff made your stay an enjoyable one, and I can honestly say that I am lucky to be working with such great group of people. Thanks again for your response. It is our hope that you...

New York City, New York
Reviewed 1 week ago via mobile

The best advantage for this hotel is the location. You can walk indoors through the mall to get to the Green Line Prudential stop. Lots of high end shops and restaurants in the mall ( including Legal Sea Food ). The room size on the 19th floor is a little small for this price range. But the interior rooms and...

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Helpful?
Thank AroundTheWorld8080
Katie_Copley, Manager at Boston Marriott Copley Place, responded to this review

Dear AroundTheWorld8080, Thank you for sharing a review of your recent stay at the Copley Marriott! I was pleased to read that you enjoyed your stay and the amenities we offer. We look forward to hosting you again in the near future! Happy Travels, Katie Mascetta Front Desk Manager Boston Marriott Copley Place

Newport, Maine
Reviewed 1 week ago

We arrived late and out of sorts to smiling faces and a lovely room. The next morning we had a fabulous breakfast at Champions with friendly service. With cold snowy weather outside it was fabulous to be able to stay inside and walk to our event at Hynes Convention center.

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Helpful?
Thank najtaylor11
Mohamed S, Manager at Boston Marriott Copley Place, responded to this review

Dear najtaylor11 Thank you for taking the time to review the Boston Marriott Copley Place. We appreciate your candid comments about our staff as well as the convenience of our hotel to the location of your event. Lastly, thank you for being a guest of ours. We hope to host you again whenever you are in Boston. Best wishes,

Ireland
Reviewed 1 week ago via mobile

Stayed 2 nights for a break without kids. Location is excellent, connected to prudential centre via a skywalk, so if weather is cold outside you can stay indoors. Pool is OK, sports bar is very good. Didn't eat there but there is plenty nearby, for breakfast Thorntons is a 5.min walk, American style diner, very reasonable. For bars solus and...

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Helpful?
1Thank Brendan_Ireland

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Staying in Back Bay

Neighbourhood Profile
Back Bay
Wander around this quintessential neighborhood in the heart of Boston for high-end shops, restaurants, and the feeling of city bustle. Its most identifiable skyscrapers, the Prudential Center and John Hancock Tower, are highlights of the city skyline. Visit Newbury street to explore unique and trendy boutiques – as well as every other kind of store imaginable – all housed in beautiful brownstone buildings. In nice weather, restaurant patio seating is packed with Bostonians and tourists alike soaking up the sunshine and enjoying the food. Commonwealth Ave offers a beautiful stroll down residential tree-lined streets. Keep walking towards the Charles River and enjoy a beautiful view by the water. In warmer months, people run and bike on paths running along the esplanade, and sail and kayak on the Charles River. Boylston street, also full of shops, bars, and restaurants, is the finish line of the Boston Marathon. Head towards Copley Square and check out the Boston Public Library, which is particularly beautiful from the Dartmouth street entrance.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Champions
Champions
Cuisines: American, Bar
No photo provided
Connexion Lounge
Cuisines: American, Bar, Pub
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
A standout among other hotels in Copley Square, the award-winning Boston Marriott Copley Place is centrally located in the Back Bay district of the city. Just minutes from historic Trinity Church and Boston Common, our downtown Boston hotel’s location is perfect for business, weekend and leisure travel. Local shopping destinations include the stylish boutiques of Newbury Street, Copley Place Mall, and the Shops at Prudential Center, while nearby sporting venues make it easy to cheer on favorite teams at Fenway Park or TD Bank Garden. Guests are pampered with upscale amenities and on-site services including Champions sports bar and restaurant, valet parking, car rental and tour desk. Featuring 70,000 square feet of flexible, high-tech event space, our hotel is ideal for Boston conventions, business meetings and social events. ... more   less 

Additional Information about Boston Marriott Copley Place

Address: 110 Huntington Ave, Boston, MA 02116
Region: United States > Massachusetts > Boston > Back Bay
Price Range: $219 - $774 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Boston Marriott Copley Place 4*
Number of rooms: 1144
Reservation Options:
TripAdvisor is proud to partner with Marriott, Booking.com, Travelocity and Jetsetter so you can book your Boston Marriott Copley Place reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Boston Marriott Copley Place Hotel Boston
Marriott Boston
Hotel Style:
#22 Green Hotel in Boston
#37 Luxury Hotel in Boston
#44 Romantic Hotel in Boston
#45 Business Hotel in Boston
#50 Family Hotel in Boston
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Questions & Answers

Here's what travellers have asked, with answers from Boston Marriott Copley Place staff and other travellers.
31 questions
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Questions? Get answers from Boston Marriott Copley Place staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“most of the rooms have a good view”
 of 5 bubbles 94karimr, 17 Feb 2017 | Read review
“Stay on higher level floors for the view”
 of 5 bubbles FrenchieFragments, 9 Feb 2017 | Read review
“I would suggest a high floor for the view”
 of 5 bubbles Theresal6162, 5 Feb 2017 | Read review
“ask for king bed feather free. We had a east view so up early with the sun.”
 of 5 bubbles C5522FTrichardm, 31 Jan 2017 | Read review
“Go for a higher floor. Nice views”
 of 5 bubbles Cameron06820, 27 Jan 2017 | Read review
5 of 5