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Boston Marriott Long Wharf

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Traveller (617)
Room & Suite (328)
Pool & Beach (71)
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Overview
  • Excellent50%
  • Very good34%
  • Average10%
  • Poor4%
  • Terrible2%
Travellers talk about
“quincy market”(289 reviews)
“the north end”(335 reviews)
AMENITIES
Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Rooms
Jun. 4Jun. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,238)
There are newer reviews for Boston Marriott Long Wharf
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2,147 results
Traveller rating
1,038
733
231
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46
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1,038
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99
46
Show reviews that mention
All reviewsquincy marketthe north endthe concierge loungegreat locationfaneuil hallcolumbus parkchart housenew england aquariumfreedom traillegal seafoodblue lineaquarium stopwalking distancewater taxiindoor poolcan't beat the locationper night
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11 - 15 of 2,147 reviews
Reviewed 3 weeks ago

I phoned the reservation line to make a reservation for July. I didn't receive the confirmation e-mail after 30 min, so I phoned back. The agent had made a typo in my e-mail address. Then, when I got the e-mail, she had made the reservation...More

1  Thank HFXNS
Response from LianaCM, Front Office Manager at Boston Marriott Long WharfResponded 3 weeks ago

Dear HFXNS, Thank you for taking the time to share your review. Please accept my sincere apologies for this frustrating situation. While I am sure that Customer Care is working to resolve the issue, I would love to follow up as well. Please contact me...More

Reviewed April 16, 2018 via mobile

I was here for the Boston Marathon. Absolutely freezing cold race and all I wanted was a cup of coffee and replacement coffee cups for the room. Called hospitality and requested the above. They were very polite and said some would be delivered. Two hours...More

1  Thank Kim S
Response from LianaCM, Front Office Manager at Boston Marriott Long WharfResponded April 18, 2018

Dear Kim S, Thank you for taking the time to share your experience. I was truly disappointed to read that such a simple request was overlooked by our staff. Please know this is not representative of the level of excellence we strive for every day....More

Reviewed April 14, 2018

Our reservation was made for a special occasion. There was no mention and no special upgrade was provided for our stay, despite our calls in advance. We stayed with points, as a long time Marriott Rewards Member, so the stay was free, but the stay...More

2  Thank More2Travel
Response from LianaCM, Front Office Manager at Boston Marriott Long WharfResponded April 18, 2018

Dear More2Travel, Thank you for sharing your experience. Please accept my apologies for your disappointment. While I am pleased that the staff was pleasant, I feel awful that there was no mention of your special occasion at check in, or throughout your stay! Our staff,...More

Reviewed April 13, 2018

The Marriott Long Wharf has been a favorite of Boston visitors for many years. I first stayed there in the late 1980's when I was working with Stone & Webster reviewing engineering drawings for Beaver Valley Nuclear Station. The hotel bar , Rachel's is the...More

1  Thank jphillips157
Reviewed April 13, 2018

Very disappointing. I understand renovations have to happen, but assume staff plans accordingly. Didn't happen here and seemed to be ongoing. Arrived before check in and told they would call me when room was ready. I never received a call. Came back at check in...More

1  Thank jshu703
Response from LianaCM, Front Office Manager at Boston Marriott Long WharfResponded April 14, 2018

Dear jshu703, Thank you for sharing your experience. I apologize that we did not meet your expectations during your visit to the Boston Marriott Long Wharf. Rest assured that your feedback will be shared with our management team as we look to improve for the...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$305 - US$794 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Family Hotel in Boston
#20 Green Hotel in Boston
#24 Business Hotel in Boston
#29 Romantic Hotel in Boston
#33 Luxury Hotel in Boston
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$305 - US$794 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Family Hotel in Boston
#20 Green Hotel in Boston
#24 Business Hotel in Boston
#29 Romantic Hotel in Boston
#33 Luxury Hotel in Boston
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (617)
Room & Suite (328)
Pool & Beach (71)
Dining (56)
Amenities (33)
Business Centre & Event Rooms (8)
Family and Play Areas (1)
Nearby
Downtown
The largest area of the city, Downtown is rich with
historical and iconic sites in Boston. Stroll through
one of Boston’s most famous green spaces, the Boston
Public Gardens, check out and make way for duckling
statues, picnic under a beautiful tree overlooking the
pond, and walk over the iconic footbridge where,
during summer time, you will catch a swan boat toting
children and eager tourists through the pond. Have
...More
Questions & Answers
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hauwth
May 7, 2018|
AnswerShow all 5 answers
Response from hinser | Reviewed this property |
I’m not sure but they don’t look anywhere near finished. I recommend calling the hotel. They would know. Good luck!
0
Votes
Travellingkidscircus
February 12, 2018|
AnswerShow all 3 answers
Response from holchick63 | Reviewed this property |
Hi there....I honestly have idea. Love the hotel and the location.
0
Votes
starvingartist2
January 14, 2018|
AnswerShow all 2 answers
Response from Jojofoodie | Reviewed this property |
I would want something with more intimacy and character.
0
Votes
Room Tips
"Higher level rooms give you a better view"
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"Harbour view"
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"Won't matter while they're under renovation. They will place you wherever."
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"I think only the top floor has a nice view"
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