We had a meeting in the Avenue 34 space, the staff was so attentive and caring. All questions were quickly answered or addressed both before the meeting and onsite. Devon was wonderful to work with quickly answering all emails before and checking in frequently while onsite.
This hotel is great, with an unbeatable location, nice and comfortable rooms and very helpful staff. They consider your needs and are very helpful. We traveled as a a family and they brought really fast anything that we requested. The lobby is super nice, perfect for dinner or drinks. Employees are super nice and do not hesitate to advise you on what to do. The front desk team was fantastic, since the very first moment, when we arrived and made us feel so welcomed. The location is amazing, so close to the beautiful Boston Commons, that is charming at any season. Restaurants and shops for different interests and type are close by. You can choose from a different variety. There is a Starbucks by the lobby, a great option that is also a favorite of my whole family. The Irish pub is very close and fun, super convenient. I will definitely come back and recomend theBoston Park Plaza for everyone!!…
Although well located, with an attractive decor and very nice rooms, the service was inept. The restaurant had charged us for an additional table, and when we tried to correct it charged us AGAIN. The server refused to fix this, the front desk said "it;s a restaurant problem" and refused to assist me, and the restaurant manager said she would "look into it" and then I never heard anything back from her.. I will not willingly return to this establishment
AWESOME HOTEL!!! Best place to stay in Boston. Staff amazing, modern, everything was great!! Bed and linens so comfortable. Everything was super clean. Love the open restaurant and whole feel of it!
Outstanding service from Room cleanliness and comfort, Staff was amazing from Housekeeping to Restaurant to Concierge.Great team who listen, attentive and responsive. 1st Class service from check in to check out
I had a family emergency and booked a last minute room here and was not disappointed. Dominique was very attentive and more than accommodating. Dominique went above and beyond for my family. Thank you
Hotel alarm sounded at 9 pm we were told there was an emergency and may have to evacuate…. All clear was called, then again at 1 am it sounded again, we left, drove back home. Scared because we were on the 14th floor …
My husband and I traveled to Boston for a quick weekend trip. The space is gorgeous with everything you need and the service was top notch. Dominique at the front desk was so kind and went out of her way to accommodate us and ensure we had the best stay.
My three best friends and I had a great night staying at the Boston Park Plaza. The rooms were exactly what we wanted, the beds were very comfortable, and the breakfast buffet was delicious. We enjoyed the complimentary champagne, wine, and assorted nuts. It was very easy to check in and the staff was attentive to our needs. We also love the fact the hotel is in the heart of the city and is within walking distances to so many restaurants and other attractions. We can’t wait to go back for another weekend getaway.
What makes a hotel an extremely good hotel? Location, decor, food, bedrooms must be on pointe & the most important ingredient …. staff! CONGRATULATIONS Boston Park Plaza you’ve got a lot right maybe not it all but you definitely have the STAFF perfectly right. Since booking into your hotel (3 nights) we have dealt with the most efficient front house manager, KIARA CORREIA what a girl. We found her so efficient, nothing was a bother to her. We will come back to the hotel just because of her. Congratulations Boston Park Plaza your choice of staff is wonderful. If she ever wants to move to Europe lots & lots of work available to her !
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