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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
About
#39 of 98 hotels in Boston
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Bronze level
Boston Park Plaza | Luxury Hotel in Boston MA The historic charm and contemporary elegance of the iconic Boston Park Plaza awaits. The cherished Boston landmark hotel has been fully restored and reimagined through a $100 million renovation. Enter a destination that has been the heart of Boston for 90 years, and feel the vibrancy and style of today, with a spirit inspired by our past.
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Property amenities
Valet parking
Wifi
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Centre with Internet Access
Conference facilities
Paid private parking nearby
Paid wifi
Restaurant
Breakfast available
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Convenience store
Newspaper
Non-smoking hotel
ATM on site
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Iron
Flatscreen TV
On-demand films
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Centrally Located
Languages Spoken
English, Spanish
Location
100Great for walkers
Grade: 100 out of 100
95Restaurantswithin 0.5 km
61Attractionswithin 0.5 km
Contact
50 Park Plaza at Arlington Street, Boston, MA 02116-4004
Getting there
ArlingtonBoston T2 min
BoylstonBoston T6 min
Rental CarsSee all Boston car hire
4882Reviews146Q+A100Room tips
Reviews
Traveller rating
- 2,289
- 1,316
- 677
- 362
- 239
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Popular mentions
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Most Recent
We had a meeting in the Avenue 34 space, the staff was so attentive and caring. All questions were quickly answered or addressed both before the meeting and onsite. Devon was wonderful to work with quickly answering all emails before and checking in frequently while onsite.
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Date of stay: February 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favourite
This hotel is great, with an unbeatable location, nice and comfortable rooms and very helpful staff. They consider your needs and are very helpful. We traveled as a a family and they brought really fast anything that we requested. The lobby is super nice, perfect for dinner or drinks. Employees are super nice and do not hesitate to advise you on what to do. The front desk team was fantastic, since the very first moment, when we arrived and made us feel so welcomed. The location is amazing, so close to the beautiful Boston Commons, that is charming at any season. Restaurants and shops for different interests and type are close by. You can choose from a different variety. There is a Starbucks by the lobby, a great option that is also a favorite of my whole family. The Irish pub is very close and fun, super convenient. I will definitely come back and recomend theBoston Park Plaza for everyone!!…
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Date of stay: February 2023Trip type: Travelled with family
Room Tip: Try to use public transportation, as it is very well organized and takes you to most of the...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from JonC-GeneralMgr, General Manager at Boston Park Plaza
Responded 6 days ago
Thanks for the excellent review, Marcela! We're delighted your time at Boston Park Plaza was so outstanding as providing our guests with an excellent experience is very important to us. It's fantastic you appreciated our prime location and comfortable rooms as well as our friendly staff. That's what we like to see! We look forward to hosting you again soon for another fantastic experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Although well located, with an attractive decor and very nice rooms, the service was inept. The restaurant had charged us for an additional table, and when we tried to correct it charged us AGAIN. The server refused to fix this, the front desk said "it;s a restaurant problem" and refused to assist me, and the restaurant manager said she would "look into it" and then I never heard anything back from her.. I will not willingly return to this establishment
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Review collected in partnership with this hotel
Date of stay: February 2023Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from ShaneMcWeenyGM, General Manager at Boston Park Plaza
Responded 2 days ago
We appreciate the feedback, p232023. It's unfortunate your stay in our hotel was less than ideal. We're disappointed you had such challenges with our team and that we couldn't assist you in every way. Your experience is not on par with the high-caliber service we're capable of providing so we'll be sure to discuss your review and feedback moving forward. Thank you again for the valuable feedback. We do hope to see you again soon so we can share a more positive experience with you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
AWESOME HOTEL!!! Best place to stay in Boston. Staff amazing, modern, everything was great!! Bed and linens so comfortable. Everything was super clean. Love the open restaurant and whole feel of it!
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Date of stay: February 2023Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Outstanding service from Room cleanliness and comfort, Staff was amazing from Housekeeping to Restaurant to Concierge.Great team who listen, attentive and responsive. 1st Class service from check in to check out
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Date of stay: February 2023Trip type: Travelled on business
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from JonC-GeneralMgr, General Manager at Boston Park Plaza
Responded 3 days ago
Thanks for the splendid review, vpizzolato! We're elated knowing you had such an incredible time at Boston Park Plaza. We're very keen on having our guests feel excited to come back. There's nothing more important to us than the happiness of our guests. Thank you again for the fantastic review. We look forward to your next trip!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I had a family emergency and booked a last minute room here and was not disappointed. Dominique was very attentive and more than accommodating. Dominique went above and beyond for my family. Thank you
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Date of stay: February 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from ShaneMcWeenyGM, General Manager at Boston Park Plaza
Responded yesterday
We appreciate the outstanding review, thomasgD7902IW! We're so glad that you chose to stay at Boston Park Plaza. It's wonderful to know that Dominique had such a positive impact on the quality of your experience. Our staff is dedicated to providing our guests with courteous and attentive service, and we're delighted to know that she went above and beyond in this regard. We can't wait to see you again soon so we can share another excellent experience with you soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel alarm sounded at 9 pm we were told there was an emergency and may have to evacuate…. All clear was called, then again at 1 am it sounded again, we left, drove back home. Scared because we were on the 14th floor …
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Review collected in partnership with this hotel
Date of stay: February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from ShaneMcWeenyGM, General Manager at Boston Park Plaza
Responded yesterday
We're so sorry, emilymichaud29. The sub-freezing temperatures did set off one of sprinkler systems in the building, resulting in the fire alarm activation. We do hope that we can welcome you back again soon for a better experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My husband and I traveled to Boston for a quick weekend trip. The space is gorgeous with everything you need and the service was top notch. Dominique at the front desk was so kind and went out of her way to accommodate us and ensure we had the best stay.
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Date of stay: February 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from ShaneMcWeenyGM, General Manager at Boston Park Plaza
Responded 2 days ago
Thank you for the lovely review, 221kaylae! It's excellent your time at Boston Park Plaza was so fantastic! We're thrilled our team took such wonderful care of you. Dominique is a treasured member of our team so it's not surprising you felt so welcome and comfortable. That's what we like to see! We can't wait until your next visit so we can share another amazing experience with you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My three best friends and I had a great night staying at the Boston Park Plaza. The rooms were exactly what we wanted, the beds were very comfortable, and the breakfast buffet was delicious. We enjoyed the complimentary champagne, wine, and assorted nuts. It was very easy to check in and the staff was attentive to our needs. We also love the fact the hotel is in the heart of the city and is within walking distances to so many restaurants and other attractions. We can’t wait to go back for another weekend getaway.
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Date of stay: January 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from JonC-GeneralMgr, General Manager at Boston Park Plaza
Responded 5 days ago
Thanks for the review, Ocruz. We are so happy to hear you and your friends had a great experience with us at Boston Park Plaza. We are pleased to hear that you enjoyed your room and breakfast. It is also great to hear that you were able to take advantage of the complimentary champagne, wine, and nuts. We are also pleased to hear that our team was able to provide you with amazing service throughout your stay. We hope to see you again soon on your next visit to Boston!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
What makes a hotel an extremely good hotel? Location, decor, food, bedrooms must be on pointe & the most important ingredient …. staff! CONGRATULATIONS Boston Park Plaza you’ve got a lot right maybe not it all but you definitely have the STAFF perfectly right. Since booking into your hotel (3 nights) we have dealt with the most efficient front house manager, KIARA CORREIA what a girl. We found her so efficient, nothing was a bother to her. We will come back to the hotel just because of her. Congratulations Boston Park Plaza your choice of staff is wonderful. If she ever wants to move to Europe lots & lots of work available to her !
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Date of stay: February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from JonC-GeneralMgr, General Manager at Boston Park Plaza
Responded 5 days ago
Thank you for the great rating, Anortak! The team at Boston Park Plaza are always working very hard to provide a high-quality experience for all of our guests. It's great to hear that you had a lovely stay with us and loved our ideal location, unique decor, and kind staff! We hope you plan on staying with us again soon! We'd love to share an even better experience with you. Thanks again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$178 - US$354 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the boston park plaza hotel and towers, boston park plaza hotel
LOCATION
United StatesMassachusettsBostonTheater District / Back Bay / Downtown
NUMBER OF ROOMS
1060
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Claim Your ListingBoston Park Plaza - UPDATED 2023 Prices, Reviews & Photos (MA) - Hotel - Tripadvisor
Frequently Asked Questions about Boston Park Plaza
Which popular attractions are close to Boston Park Plaza?
Nearby attractions include Shear Madness (0.2 km), Wang Theater (0.4 km), and Blue Man Group (0.3 km).
What are some of the property amenities at Boston Park Plaza?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
What food & drink options are available at Boston Park Plaza?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Boston Park Plaza?
Yes, paid private parking nearby, paid public parking nearby, and valet parking are available to guests.
What are some restaurants close to Boston Park Plaza?
Conveniently located restaurants include Mike & Patty's, Ostra, and The Friendly Toast.
Are there opportunities to exercise at Boston Park Plaza?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Boston Park Plaza?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Boston Park Plaza?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Boston Park Plaza offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Boston Park Plaza?
The staff speaks multiple languages, including English and Spanish.