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Certificate of Excellence
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TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Nice hotel in every almost every category. The mattress and pillows were a NIGHTMARE. Copley Hotel needs to invest in updating there pillows and mattresses. What there offering is clean, but uncomfortable, outdated and overused. You just cannot get a decent nights sleep when you...More
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My sister and I selected this hotel because it was very close to Back Bay attractions but was also walkable to attractions in other areas. It was an excellent choice for what we wanted to do on this trip.
Clean rooms with attentive staff. The...More
1 Thank redink46142
Response from Management_Team_365, General Manager at Copley Square HotelResponded 4 April 2017
Dear Redink,
We are so glad you and your sister enjoyed your trip to Boston’s Back Bay, as well as your stay with us. As you discovered, our Intuition Specialists love creating exciting extras for our guests, while also being there to help keep you...More
We've been staying in the Back Bay hotels recently while exploring colleges and now our kid is attending a local school so it looks like we'll be coming back a lot. Thus far this is my favorite of the bunch - having stayed in the...More
After my flight was cancelled, I tried to cancel the room. I was told that I would be billed for it regardless. I arrived late and was placed in a room above the bar which had loud music well into the night. I requested another...More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank sleepless783
Response from Management_Team_365, General Manager at Copley Square HotelResponded yesterday
Greetings sleepless783,
We greatly appreciate you sharing your thoughts about your recent stay with us and regret that this was the impression that we have left with you. If your time allows, I am hopeful that we can coordinate a time to speak by phone...More
Very NOW hotel in excellent location. Boutique for sure. Staff very nice. Easy walk to fabulous selection of restaurants, shopping and Newbury Street with all its charm. Recommend for friend and couples stay. Did not seem great for kids which we were happy about.More
Thank Donna C
Response from Management_Team_365, General Manager at Copley Square HotelResponded yesterday
Dear Donna,
We are elated that our hotel provided you with convenient access to the many culinary staples and fabulous shopping delights that dot our city's streets. Should your travels ever bring you back to Boston, give us a call. We'll be sure to have...More
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Amenities
Top amenities
Restaurant
Bar/Lounge
Room Service
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Hotel Amenities
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Children Activities (Kid / Family Friendly)
Room Service
Meeting Rooms
Business Centre with Internet Access
Banquet Room
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$234 - US$533 (Based on Average Rates for a Standard Room)
Hotel class
Star rating provided by Expedia.
Hotel Style
#17 Green Hotel in Boston
#19 Luxury Hotel in Boston
#38 Romantic Hotel in Boston
#41 Family Hotel in Boston
#42 Business Hotel in Boston
Room types
Suites ,
Non-Smoking Rooms ,
Family Rooms ,
Accessible rooms
Number of rooms
143
Reservation Options
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Wander around this quintessential neighborhood in the heart of Boston for high-end shops, restaurants, and the feeling of city bustle. Its most identifiable skyscrapers, the Prudential Center and John Hancock Tower, are highlights of the city skyline. Visit Newbury street to explore unique and trendy boutiques – as well as every other kind of store imaginable – all housed in beautiful brownstone buildings. In nice
...More
weather, restaurant patio seating is packed with Bostonians and tourists alike soaking up the sunshine and enjoying the food. Commonwealth Ave offers a beautiful stroll down residential tree-lined streets. Keep walking towards the Charles River and enjoy a beautiful view by the water. In warmer months, people run and bike on paths running along the esplanade, and sail and kayak on the Charles River. Boylston street, also full of shops, bars, and restaurants, is the finish line of the Boston Marathon. Head towards Copley Square and check out the Boston Public Library, which is particularly beautiful from the Dartmouth street entrance.
Is your hotel a non-smoking hotel and is there a charge for a mini fridge in your room?
6 April 2017|
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Response from Management_Team_365 | Property representative |
Greetings,
Our hotel is, in fact, a non-smoking hotel and we thank you for taking the time to inquire. Small refrigerators can be provided based upon availability and there is no charge for that use. We thank you again... More
Greetings,
Our hotel is, in fact, a non-smoking hotel and we thank you for taking the time to inquire. Small refrigerators can be provided based upon availability and there is no charge for that use. We thank you again for being in touch and we look forward to hopefully welcoming you one day soon.
Intuitively Yours,
Copley Square Hotel
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BethWe
Has anyone taken the logan express shuttle from the airport to get to this hotel? As I understand, the express drops off near the library. How far of a walk is it to the hotel? Thanks
8 February 2017|
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Response from Management_Team_365 | Property representative |
Greetings Beth,
We look forward to welcoming you to the Copley Square Hotel and we thank you for being in touch with your inquiry. The Logan Express is certainly an efficient way to get downtown and the rates are $7.50... More
Greetings Beth,
We look forward to welcoming you to the Copley Square Hotel and we thank you for being in touch with your inquiry. The Logan Express is certainly an efficient way to get downtown and the rates are $7.50 each way (cash is not accepted). The shuttle runs every 20 minutes from 9:00 am to 9:00 pm and the distance from the stop to our front door is a 5-minute walk.. We hope this information is helpful and we invite you to be in touch if we can assist with anything more.
Intuitively Yours,
Copley Square Hotel
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OneKeenTraveller
Hi. I've booked for June. Late flight back on last day so wondering if there is/you have a luggage storage for guests who check out on the same day. Thanks
30 December 2016|
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Response from Management_Team_365 | Property representative |
Greetings OneKeenTraveler,
We look forward to welcoming you in June and we would be delighted to store your bags. We are happy to extend a late departure when we can, though June is one of our busier months, so we... More
Greetings OneKeenTraveler,
We look forward to welcoming you in June and we would be delighted to store your bags. We are happy to extend a late departure when we can, though June is one of our busier months, so we encourage you to inquire about the possibility on the morning of your departure. We thank you again and look forward to seeing you in the months ahead. Intuitively Yours, Copley Square Hotel
Canada (English)