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Copley Square Hotel

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Traveller (246)
Room & Suite (265)
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Overview
  • Excellent56%
  • Very good32%
  • Average9%
  • Poor2%
  • Terrible1%
Travellers talk about
“copley square”(257 reviews)
“great location”(351 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
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Reviews (2,085)
There are newer reviews for Copley Square Hotel
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Traveller rating
1,084
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177
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32
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1,084
623
177
51
32
Show reviews that mention
All reviewscopley squaregreat locationcomplimentary wineboutique hotelwine hourwine receptionqueen roomevery eveningrooms are smalltrinity churchshopping and restaurantsmini barboston public libraryhotel barnewbury stwould definitely stay here againtwo blocks
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631 - 635 of 1,967 reviews
Reviewed August 8, 2016

Great location, walking distance to many bars, restaurants, & Fenway. Nina at front desk was fantastic- very friendly with a lot of good info on the area. Entire staff was very friendly & helpful. My husband has a bad back, but bed was very comfortable...More

Review collected in partnership with this hotel
Thank Yonxi
Response from Management_Team_365, General Manager at Copley Square HotelResponded August 11, 2016

Greetings Yonxi, Nina was tickled to learn of your feedback and extends her gratitude for your kind mention. We are delighted that you and your husband enjoyed your time with us and we look forward to welcoming you again when your travels bring you back...More

Reviewed August 8, 2016

This small boutique hotel is great for those of us that get tired of the huge chain hotels. It is a bit older, so the rooms are a bit smaller; but the rooms are clean, well appointed, and the staff is incredibly friendly. My company...More

Review collected in partnership with this hotel
Thank MtnGirl S
Response from Management_Team_365, General Manager at Copley Square HotelResponded August 11, 2016

Dear MtnGirl S, Boston is a city that welcomes many conventions, especially whether the weather is so glorious, and we’re thrilled that you and some of your fellow attendees were able to join us for your recent events. We appreciate your thoughtful review and we’re...More

Reviewed August 4, 2016

Very accommodating. The desk held our luggage before our room was ready then again before we had to leave for a 9 pm flight home. The bed was very comfortable. The staff was friendly and helpful. I would stay here again.More

Review collected in partnership with this hotel
Thank 958momo3
Response from Management_Team_365, General Manager at Copley Square HotelResponded August 8, 2016

Dear 958momo3, Are you missing us yet? It was a pleasure to receive your review and we’re thrilled that you felt so attended to by the simple efforts of our team of Intuition Specialists. It was a treat to host you and we invite you...More

Reviewed August 4, 2016 via mobile

Two night stay booked through Expedia. Gold +member but didn't know until check in what that meant . Called Expedia and put me on hold and spoke be hotel and I could have had either room upgrade ( was settled in Queen room already) or...More

Thank Elly H
Response from Management_Team_365, General Manager at Copley Square HotelResponded August 5, 2016

Dear Elley H, Greetings from Boston and thank you for joining us. It was a pleasure to host you and a delight to receive your review. After reading your feedback we’re thrilled to learn that you enjoyed your stay with us. Our team is certainly...More

Reviewed August 2, 2016

My husband ask corner room on the top floor(7th) when we check in. It was nice to see the view of roof garden also no late night loud music from bars. Room service was very personal to deliver a bottle of water when we arrive...More

Review collected in partnership with this hotel
Thank mignon b
Response from Management_Team_365, General Manager at Copley Square HotelResponded August 4, 2016

Greetings mignon b, It was a pleasure to welcome you and your husband to Copley Square and we thank you for sharing your magnificent review. We’re thrilled that you enjoyed all of the extras and the personal approach to service utilized by our team of...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Meeting Rooms
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$215 - US$542 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Green Hotel in Boston
#19 Luxury Hotel in Boston
#33 Family Hotel in Boston
#38 Romantic Hotel in Boston
#42 Business Hotel in Boston
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$215 - US$542 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Green Hotel in Boston
#19 Luxury Hotel in Boston
#33 Family Hotel in Boston
#38 Romantic Hotel in Boston
#42 Business Hotel in Boston
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (246)
Room & Suite (265)
Dining (16)
Amenities (14)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Nearby
Back Bay
Wander around this quintessential neighborhood in the
heart of Boston for high-end shops, restaurants, and
the feeling of city bustle. Its most identifiable
skyscrapers, the Prudential Center and John Hancock
Tower, are highlights of the city skyline. Visit
Newbury street to explore unique and trendy boutiques
– as well as every other kind of store imaginable –
all housed in beautiful brownstone buildings. In nice
...More
Questions & Answers
Ask a question
Charity G
May 20, 2018|
AnswerShow all 4 answers
Response from Management_Team_247 | Property representative |
Dear Charity, We love having the opportunity to host guests for their first visit to Boston and welcome pets along for the experience as well. Our hotel can accommodate pets up to 90 pounds and a one-time cleaning fee of... More
0
Votes
Luke S
April 3, 2018|
AnswerShow all 3 answers
Response from 489jyoung | Reviewed this property |
As Charla mentions, it is doable but tricky. There are parking garages and sites that are a few dollars cheaper but the convenience of hotel parking generally gets my attention. But it absolutely kills me to pay those rates... More
0
Votes
Luke S
April 3, 2018|
AnswerShow all 2 answers
Response from Hank K | Reviewed this property |
If you are going to stay around (10-mile radius?) downtown Boston, I would recommend using public transportation (T - subway/trolley) and/or Uber/Lyft. Walking is also a good option; one guide told me that you can "see" all... More
0
Votes
Room Tips
"Room was nice and clean."
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"Put real pillow on the bed. The bed had the worst pillows. Felt like the pillow case was stuffed with cheap..."
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"don't stay on 2 or 3 floor"
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"Poor Customer Service"
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