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DoubleTree Suites by Hilton Boston-Cambridge

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#51 of 82 Hotels in Boston
Certificate of Excellence
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DoubleTree Suites by Hilton Boston-Cambridge
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1,629 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree Suites by Hilton Boston-Cambridge
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Showing 1,551: English reviews
LA
Reviewed 16 September 2015

Wow is this place loud. I'm only on the 3rd floor, so if you are higher, it will be less loud in terms of the bar noise from the 2nd floor in the open fishbowl design. All the rooms circle around the lower level courtyard, and the noise certainly travels. That said, the noise from neighboring rooms is quite loud...

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Helpful?
Thank Dragon l
DoubleTree B, Manager at DoubleTree Suites by Hilton Boston-Cambridge, responded to this review

Greetings, We truly apologize for the many inconveniences you faced during your time with us. Your candid review was hard to read and truly appreciated. You provide the unique view of the guest experience and for that we are thankful. We are looking forward to sharing all our your comments with our design team as we look forward to renovations...

Brattleboro, United States
Reviewed 16 September 2015

The hotel staff were very friendly, and the room was beautiful and clean. We had a few issues with the general upkeep of the furnishings in our room, (I.E. the tub stopper didn't fit the tub..) but overall the experience was quite nice. Would definitely stay again if in the area.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Christopher L
DoubleTree B, Manager at DoubleTree Suites by Hilton Boston-Cambridge, responded to this review

Hello Christopher L, We are so happy to hear that you enjoyed your visit with us during your stay in Boston. Also, thank you for your valued recognition of our team members as they are dedicated to providing accommodations that enhance our guests experiences. We truly apologize that this stay wasn't a trouble free one as we would have hoped....

Boston, Massachusetts
Reviewed 15 September 2015

The day of check-in, I went online and had the hotel choose a room and check me in. When we got there, we got the key and headed up to the room. Everything looked great except for the other guests' luggage, purse etc. was there! They had given someone else the room! Talk about a security breach! We quickly went...

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Helpful?
1Thank lmm36
DoubleTree B, Manager at DoubleTree Suites by Hilton Boston-Cambridge, responded to this review

Greetings Imm36, Thank you for choosing our hotel for your travels to the Boston - Cambridge area. I regret to hear that their was a security issue during your check in process as we take matters of this sort very seriously. I will have my security team look into what exactly happened in this rare occasion in the efforts of...

Norton Shores, Michigan
Reviewed 15 September 2015 via mobile

We arrived and expected to find all the restaurants open. But not on Sunday nights. The bar was open and it was so packed we opted out. Their poor servers had to carry trays from the kitchen up two flight of stairs to the bar area. We stayed on the 4th floor in a corner site. Our room was great....

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Helpful?
Thank greenjackie
DoubleTree B, Manager at DoubleTree Suites by Hilton Boston-Cambridge, responded to this review

Greetings Greenjackie, Thank you for choosing our hotel for your accommodations in the Boston - Cambridge area. We truly appreciate your honest feedback on ways to exceed your expectations on future travels to our hotel. Your point of view has been shared with our team so that moving forward we can provide the amenities your deserve from the DoubleTree and...

Philadelphia, Pennsylvania
Reviewed 15 September 2015

The location was wonderful - not within walking distance when you are traveling with a family but a quick taxi ride to all of the major spots. The rooms were spacious and clean. Hotel staff was very nice and helpful. Ask for a room overlooking Cambridge and the Charles River. The view from the rooftop was wonderful.

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Helpful?
Thank Michelle M
DoubleTree B, Manager at DoubleTree Suites by Hilton Boston-Cambridge, responded to this review

Greetings, We truly thank you Michelle M for your lovely review. We are so happy that we had the chance to accommodate you and your family during your time in the Boston - Cambridge area and that our team added to this experience. We are looking forward to seeing you on your future travels and thank you for choosing the...

Reviewed 14 September 2015 via mobile

This was the second time I booked this hotel. The first time being in January '15. Just really enjoy the atmosphere and location. Right off the highway. I would recommend a room overlooking the Charles River. Beautiful view at night. The staff is great and are always available to help. The on site restaurant has a good selection but if...

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Helpful?
Thank thezepj1972
DoubleTree B, Manager at DoubleTree Suites by Hilton Boston-Cambridge, responded to this review

Hello thezepj1972, We are so happy that you spent your birthday with us in the Boston - Cambridge area, and we are so thankful for your kind review. Thank you for your loyalty and for pointing out some great tips to enhance your stay. It's a honor to have you as our guest and we look forward to seeing you...

Reviewed 14 September 2015

This hotel had a Wonderful location, fresh breakfast options, spacious rooms, and extremely helpful staff. I needed toothpaste and left a note for housekeeping to bring more and it was there when I got back tot he room. Digital check in was easy. The room I requested wasnt quite ready yet and didnt want to wait but they easily got...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank F9933AUlaurenb
DoubleTree B, Manager at DoubleTree Suites by Hilton Boston-Cambridge, responded to this review

Hello, We are truly honored to receive a wonderful review and truly thank you for taking the time to share your experience at our hotel. Our team loved reading that we were able to exceed your expectations and we truly appreciate your recognition. We look forward to welcoming you back on your next visit to our city and wish you...

Sacramento, California
Reviewed 12 September 2015

Liked the corner room and staff was friendly. But was disappointed in the Gold level breakfast. Even Hilton-brand hotels at much lower rates include eggs, potatoes and a meat for Gold-level guests. You can get that for a $6 upcharge. C'mon DoubleTree, your rate is high enough to warrant a decent breakfast for Gold.

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1Thank criticaltravelwriter
DoubleTree B, Manager at DoubleTree Suites by Hilton Boston-Cambridge, responded to this review

Greetings, Thank you for your continued loyalty with Hilton and for choosing the DoubleTree for your accommodations in the Boston - Cambridge area. We truly appreciate your recognition of our team and are happy to know you enjoyed your corner suite. We are happy to offer our Gold Elite guests a complimentary continental breakfast as a HHonors perk at DoubleTree...

Fleet, United Kingdom
Reviewed 12 September 2015

Visiting Boston in late July we found that the price of staying downtown was prohibitive. Staying out at Cambridge was a much better deal but we were concerned it might be a real disadvantage staying away from the sights. As it turned out, the location was ideal. The hotel runs a regular and prompt shuttle to the city centre and...

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Helpful?
Thank Tj1965
DoubleTree B, Manager at DoubleTree Suites by Hilton Boston-Cambridge, responded to this review

Greetings Tj1965, Thank you for choosing the DoubleTree for your accommodations to the Boston and Cambridge area. We truly appreciate your kind feedback on your experience and are always happy to hear that our guests enjoyed their visit with us. We look forward to the opportunity of welcoming you back on your future travels to our city and wish you...

Villanova, Pennsylvania
Reviewed 10 September 2015

I stayed here for 1 night to try it out as a Doubletree Suite. The reception desk was friendly and offered some hotel tips. My room however had lasting "smoke" odor and I had requested no smoking. I hesitated- but went to the desk and asked for another room. The gentleman apologized and showed me to a different room. It...

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Helpful?
1Thank janbK6058QR
DoubleTree B, Manager at DoubleTree Suites by Hilton Boston-Cambridge, responded to this review

Dear Jan B, We regret that we were not able to provide you with the quality of service and accommodations you deserve when visiting the DoubleTree. We thank you for your candid review and apologize for the inconveniences you experienced, especially the smoking smell as our hotel is a non smoking facility. We have brought these issues to our team's...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
All-suite Boston hotel located on the banks of Charles River just minutes to Harvard University and Harvard Square. Enjoy an array of amenities in our 308 suites with separate living and sleeping areas, full sofa beds, refrigerators, and Flat Screen TVs. Complimentary basic wireless Internet is available throughout the hotel (faster speeds are available for a fee). As the only hotel that offers complimentary shuttle service to both Boston and Cambridge - you will enjoy the best of both worlds when you stay with us. ... more   less 

Additional Information about DoubleTree Suites by Hilton Boston-Cambridge

Address: 400 Soldiers Field Rd, Allston, Boston, MA 02134-1893
Region: United States > Massachusetts > Boston > Allston / Brighton
Price Range: $190 - $584 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree Suites by Hilton Boston-Cambridge 3.5*
Number of rooms: 308
Reservation Options:
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Also Known As:
Doubletree Suites By Hilton - Boston Hotel Boston
Doubletree Hotel Boston
Doubletree Boston
Hotel Style:
#43 Family Hotel in Boston
#43 Romantic Hotel in Boston
#46 Business Hotel in Boston
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree Suites by Hilton Boston-Cambridge staff and other travellers.
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Questions? Get answers from DoubleTree Suites by Hilton Boston-Cambridge staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you came driving I would recommend you leave your car in the garage. Parking is a bit tough in the city and the garages are expensive.”
 of 5 bubbles sileniv, 11 Feb 2017 | Read review
“the higher you are, the nicer the view”
 of 5 bubbles DrGoldin, 31 Jan 2017 | Read review
“The higher the floor the better the views of the city!”
 of 5 bubbles ericao219, 2 Jan 2017 | Read review
“Room 509 was great! Corner Suite with a view of the Charles River.”
 of 5 bubbles djfan8811, 1 Jan 2017 | Read review
“Corner suites are worth the upgrade as they have a much larger living room, are quieter, and have a two sided view.”
 of 5 bubbles fritomisto, 1 Jan 2017 | Read review
5 of 5