Eliot Hotel

4.5

Location

Cleanliness

Service

Value

Certificate of Excellence

The Eliot Hotel is set on one of the most beautiful boulevards in America, a stone's throw from fashionable Newbury St. shopping, Copley Place and Boston’s major art galleries and cultural attractions, as well as universities and research centers. This historic, boutique hotel provides European luxury and unique elegance not found in other downtown Boston area hotels.

Full view

Property amenities

Room service

Restaurant

Free High Speed Internet (WiFi)

Bar/Lounge

Breakfast Available

Business Centre with Internet Access

Concierge

Dry Cleaning

Laundry Service

Meeting rooms

Multilingual Staff

Non-smoking hotel

Pets Allowed ( Dog / Pet Friendly )

Public Wifi

Wheelchair Access

Room features

Air conditioning

Minibar

Accessible rooms

Non-smoking rooms

Suites

Good to know

HOTEL STYLE

Charming

Quaint

HOTEL CLASS

Hotel links

Visit hotel website

Announcement

Hotel packages

Full view

100Great for walkers

91Restaurantswithin 0.5 km

28Attractionswithin 0.5 km

Contact

370 Commonwealth Ave., Boston, MA 02215-2801

(617) 941-3537

Getting there

Logan Intl Airport7 km

Worcester Airport65 km

Hynes Convention Center2 min

Kenmore8 min

Nearby restaurants

See all nearby restaurants

Nearby attractions

The Mapparium

6 minMonuments & Statues

Commonwealth Avenue Mall

6 minParks

Boylston Street

6 minPoints of Interest & Landmarks

The First Church of Christ, Scientist

6 minChurches & Cathedrals

See all nearby attractions

Neighbourhood

Fenway / Kenmore

The Curse of the Bambino may have ended years ago, but loyal Red Sox fans will continue to infiltrate this home to historic Fenway Park, where you can find victory banners, people yelling in stereotypical Boston accents, and lots of sports bars. Located within Kenmore Square, the old gas station Citgo sign is another Boston skyline classic seen throughout the city. In addition to a hectic and diehard sports mentality, this neighborhood is also home to some of Boston’s many universities. Move from Boston University territory to that of Northeastern, and spend time at the famous Museum of Fine Arts. For more culture, check out the smaller but equally beautiful Isabella Stewart Gardner Museum. Continue off the beaten path and check out the green space in the Back Bay Fens, a pretty community garden. This diverse neighborhood has a mix of universities, sports, culture, and more residential green space.

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1,629Reviews

503Photos

27Q+A

100Room tips

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Popular mentions

Nice Hotel

Nice boutique hotel. We didn't really see much of it apart from reception & our room as we didnt have breakfast, but the door staff & reception staff were very pleasant & very efficient. We got a free room upgrade to a suite as well, which was great, although the view was…

Date of stay: March 2019

Hotel's Favourite

The Eliot "Experience"

We had a most wonderful experience at this historic boutique hotel. Everyone on staff is kind, helpful, professional, friendly and go above and beyond to ensure guests have a lovely stay. The hotel is in a beautiful building conveniently located in Boston's Back Bay and is a…

Date of stay: September 2018

Response from Joseph P, Assistant General Manager at Eliot Hotel

Responded Sep. 11, 2018

I wish to thank this guest for taking the time to review her stay and for the generous rating! The combination of the hotel's historic architecture and contemporary interior design; our spacious and comfortable suites; a super convenient location in Boston's elegant and fashionable Back Bay district; and, of course, our genuinely caring staff committed to providing personalized service; combine to create a distinctive "Eliot experience!" I'm delighted this guest had such a "fabulous stay," and look forward to welcoming her back once more.

A fine hotel for Boston visitors

After a long 19 hour journey, they were good enough to upgrade me to a comfortable room with a separate sitting area. The staff were excellent and they also have a great Japanese restaurant. Can't recommend it highly enough

Date of stay: March 2019

Super place to stay

The folks here make you feel like a king and queen for the time you are staying there. Great location to Fenway, shopping, dining and drinks... Room was very clean.. was upgraded when we got there which was a nice surprise

Date of stay: June 2018

+1

Great hotel but with a very young inexperienced staff

Fantastic hotel, great value and very well appointed suites. The staff were all very nice but extremely young. I found out the hotel is used as a training ground for students of a hospitality management college nearby. That’s fine. Everyone has to have a chance to learn but…

Date of stay: March 2019

Response from Joseph P, Assistant General Manager at Eliot Hotel

Responded 5 days ago

I wish to thank this guest for taking the time to review his stay and am delighted that, overall, he rates the Eliot as a "fantastic hotel with great value and well-appointed suites." As a hotel dedicated to personalized service, our genuinely caring staff ensures that attention to detail, and efficiency in service are the hallmarks of our guest service approach. I regret very much that this was not completely realized for this guest during his current stay and apologize for any disappointment. I do, however, wish to clarify for TripAdvisor readers, that the Eliot Hotel is not a "training ground," for nearby hospitality students. Actually, we pride ourselves in the longevity of our operations and management staff, many of whom have been at the Eliot for 15, 20 and even over 30 years! Such longevity among our staff allows for consistency in service on many levels and helps us nurture guest relationships over the long term. It is true that we do supplement our staff with a small number of interns from some of the world's most highly regarded hospitality management programs. They are drawn to the Eliot precisely for its international reputation for service excellence. Our historic legacy of making such internships available is to make a contribution to the training of the next leaders in our industry. I wish to assure this guest and prospective guests, that they may have full confidence in the competency of our staff and in the standards maintained by our highly committed team of professionals. I hope to have the pleasure of welcoming this guest back once again and am grateful for the opportunity to be able to inform the TripAdvisor readership about our service philosophy.

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Professional photo exclusively commissioned by TripAdvisorEliot Hotel

The Two Double Suite at The Eliot Hotel

Professional photo exclusively commissioned by TripAdvisorEliot Hotel

The Two Double Suite at The Eliot Hotel

Professional photo exclusively commissioned by TripAdvisorEliot Hotel

The Queen Room at The Eliot Hotel

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Are there any local cafes to get breakfast?

Thank you so much for reaching out to us! Yes, there are a lot of options nearby. Newbury Street is just around the corner and there are a number of restaurants and cafes available. We also have breakfast in our restaurant too if you don't want to go out. We look forward to hopefully seeing you soon!

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Do you offer a travel trade discount, I work for an airline (British Airways) I am looking to book 23rd Oct through 29th Oct. is this the baseball season ? Regards Barry Lowe

Dear Mr. Lowe, Apologies for the delay in answering this question as I did not receive a notification about your question. I have just sent you a direct message.

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Can I book a table for two in your restaurant for either lunch or diner on 6th July?

Thank you for reaching out! Uni Restaurant is only open for breakfast and dinner. We would be delighted to make a reservation for you for dinner. Please contact the hotel directly so we can get additional information.