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Stayed here for a long weekend and it was the perfect place for me. It was easy to get to the T, to Eataly, Fenway, and everywhere I wanted to be. The staff was helpful from the check-in process to my coffee before I left....More
We had another five-star stay at the Back Bay Hilton, this time as we celebrated our 45th anniversary on 16 December. We stay one two three times almost every year, and it just gets better. The rooms, which were already terrific, have been refurbished, and...More
Response from HiltonBostonBackBay, General Manager at Hilton Boston Back BayResponded 27 December 2017
Thank you for taking the time to commend our team members for providing you with excellent guest service. We are delighted that your recent stay at the Back Bay Hilton was one that exceeded your expectations and will be sure to commend Semir...More
Clean, nice and efficient hotel, under some renovations while I was there. Rooms are quiet and clean, restaurant on site was great and all staff I dealt with were awesome! Every single thing I had come up on this trip was able to be resolved...More
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We stayed here a while ago now but I remember it being in a really good location, we walked all over Boston from this hotel and it was a breeze. The staff were very friendly and the rooms were comfortable, clean and we slept really...More
Thank Melissa C
Response from HiltonBostonBackBay, General Manager at Hilton Boston Back BayResponded 6 days ago
Thank you for taking the time to review your most recent stay at the Hilton Boston Back Bay. Providing positive and memorable experiences for our guests is the reason for our success along with our excellent location. Thank you for taking the time...More
I was in Boston for business. The front desk was most pleasant. After the first day of walking over 13 miles, the front desk saw how exhausted my room mate and I were and they gave us each a drink voucher. The next day I...More
Wander around this quintessential neighborhood in the heart of Boston for high-end shops, restaurants, and the feeling of city bustle. Its most identifiable skyscrapers, the Prudential Center and John Hancock Tower, are highlights of the city skyline. Visit Newbury street to explore unique and trendy boutiques – as well as every other kind of store imaginable – all housed in beautiful brownstone buildings. In nice
weather, restaurant patio seating is packed with Bostonians and tourists alike soaking up the sunshine and enjoying the food. Commonwealth Ave offers a beautiful stroll down residential tree-lined streets. Keep walking towards the Charles River and enjoy a beautiful view by the water. In warmer months, people run and bike on paths running along the esplanade, and sail and kayak on the Charles River. Boylston street, also full of shops, bars, and restaurants, is the finish line of the Boston Marathon. Head towards Copley Square and check out the Boston Public Library, which is particularly beautiful from the Dartmouth street entrance.
If the room you reserved is not available. They store your luggage and ask you to come back after a stroll in the mall, etc., or have a drink on the premises. This only happens if you ask for a specific room on a specific... More
If the room you reserved is not available. They store your luggage and ask you to come back after a stroll in the mall, etc., or have a drink on the premises. This only happens if you ask for a specific room on a specific floor! They are very good about it. If you alert them about your early check in, they will have your room ready for you unless the person staying in the room has asked for a late check-out. I have been using this hotel since 2000...no problems..We always enjoyed our stay in this hotel and feel at home..