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About

#43 of 95 hotels in Boston
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Gold level
Discover the city's downtown destination, Hyatt Regency Boston, where luxury and convenience collide. Steps from Boston's most desirable area-attractions such as the Boston Common, Faneuil Hall, and Boston's famous shopping destination, Newbury Street, the hotel sits at the edge of the city's excitement. Tour the Freedom Trail, visit the Museum of Fine Arts, or catch a game at historic Fenway Park, all just minutes from Hyatt Regency Boston. Experience Boston's exhilarating 24-hour neighborhood and burgeoning restaurant scene that includes our casually chic restaurant, Avenue One. Convenient to the Theater District, the Financial District and attached to Macy's for convenient shopping, our downtown Hyatt hotel is also a 10 to 15 minute walk to the South End, Back Bay, the Charles River Esplandade, and is connected to the "T," Boston's mass transit system.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Mini golf
Board games / puzzles
Pets Allowed ( Dog / Pet Friendly )
Car hire
Paid private parking nearby
Wifi
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kids' meals
Snack bar
Wine / champagne
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Newspaper
Non-smoking hotel
Shops
ATM on site
First aid kit
Umbrella
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Refrigerator
Flatscreen TV
On-demand films
Bath / shower
Telephone
VIP room facilities
Iron
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Centrally Located
Modern
Languages Spoken
English, French, Spanish, Chinese
Hotel links
Special Offer:Member Rate
4.0
4.0 of 5 bubbles5,888 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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The Hyatt Regency Boston receives commendation for its prime location, often highlighted for its convenience to local attractions and transit. While many guests appreciate the welcoming atmosphere and cleanliness, some suggest the decor could use refreshing. Opinions on service and room quality show a dichotomy; praise is given for attentive staff and room comfort, but negative experiences with service inconsistencies and noise issues are noted. The hotel's additional fees, such as parking and resort charges, have been criticized for being onerous and not transparent.
Location
Central
Atmosphere
Welcoming
Rooms
Comfortable
Value
Expensive
Cleanliness
Mixed
Service
Inconsistent
Amenities
Satisfactory
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5,888Reviews80Q+A100Room tips
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Pallas wrote a review Apr 11
Hammonton, New Jersey124 contributions129 helpful votes
Here for a relaxing time in Boston, a trip we’ll be making regularly at least two or three times a year now. (we have some family in nearby Ipswich) Beautiful Junior Suite room, great service at the front desk, by text and at Avenue One. The team here, at any time, is just exceptional. My only request, please reopen the pool and sauna. In the mixed weather, both would have been an asset during our three day stay. Meanwhile, thank you Hyatt for making Boston so cozy & welcoming - it was between you and the Godfrey, and we’re so thankful we chose Hyatt.
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Date of stay: April 2024
Value
Rooms
Location
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Service
Sleep Quality
Trip type: Travelled as a couple
Room Tip: Request extra blankets & pillows at check in, you will need them. Trust me. To say the beds are...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Chryssaldo Thomas, General Manager at Hyatt Regency Boston
Responded yesterday
Thank you for your amazing feedback ! We are really glad to hear that you enjoyed your stay with us and had a wonderful time ! Thank you again for your feedback and for staying with us ! We look forward to welcome you back again soon !
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Chinchlla1 wrote a review Apr 7
42 contributions12 helpful votes
Beautifully clean hotel. Spacious rooms and friendly staff. Great atmosphere and nothing was too much trouble. Norman the barman was so attentive and as helpful as the concierge for ideas of places to visit. As it was Halloween, the staff held a pumpkin 🎃 competition, with the winner decided by the visitors. Great fun.
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Date of stay: October 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Chryssaldo Thomas, General Manager at Hyatt Regency Boston
Responded 6 days ago
Thank you for your feedback ! We are glad to hear that you enjoyed your stay with us and had the chance to visit Boston during Halloween ! We hope to welcome you back again soon !
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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SeasonedTraveller70 wrote a review Apr 4
London64 contributions39 helpful votes
Starting with the plus sides: clean comfy beds and friendly staff. Well located in Boston. Downsides: soulless, drab, unimaginative decor, grey, grey grey. The carpet in the room made me want to cry. Also it is DARK. No hooks in the sink area meaning I had to dump my clothes on the sink. Also no nice public areas to hang out in. I’ve recently stayed in a Hyatt Regency Hong Kong (elegant) and Amsterdam (trendy). This hotel should not be in the same category. So Hyatt, either upgrade the hotel or downgrade its category. This is like an airport hotel in the city centre and as such, a disappointment.
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Date of stay: April 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Chryssaldo Thomas, General Manager at Hyatt Regency Boston
Responded 6 days ago
Thank you for your feedback. We are sorry to hear that you didn't like your stay with us and the atmosphere of our hotel. We have passed your comments on to the management and will ensure to improve. Thank you again for staying with us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Leigh F wrote a review Apr 1
5 contributions
When checking in there was a lot of information delivered very quickly, which I understand given the nature of running a hotel, however, there was very little clarity and transparency. For example, asked for a card, no problem, though no explanation why and what for, I knew there was a "room tax" to be paid but was not told how much nor asked to take payment, I also wasn't told that a discretionary charge of an additional $50 a night would be added on top of the "room tax" for any additional charges we incurred, imagine my alarm to find that I had been charged $400 instead of the room charge of $150, so I went back down to reception to ask why, only then for the above to be explained. In Europe, you are told upfront upon check-in about the "room tax" amount and asked for payment, as well as given a receipt upon payment, all clear, all above board this was not the case here. We were also given wooden chips and told they could be used for food, but no explanation of when or how a little bit more information would be useful. Neither were we told that we would need our room keys to access the lifts to our floor, don't know if this is standard in the US, this is a great security feature only allowing guests to access those areas, it was only that I had seen it on a YouTube video that I was aware, we weren't the only ones either, encountering numerous guests that we had to inform of this fact. Maybe a little less time should be spent on trying to upsell upgraded rooms for an additional charge and more on providing the guests with the information required to fully enjoy their stay. I will say as a positive that we were given an upgraded room (didn't pay for it) from the 6th floor up to the 17th so that we weren't staring at a brick wall (recption informed us the view, we never saw the room ourselves), so thank you to reception for that. Didn't see the need for an upgraded room as the room was a great size and had everything we needed anyway. Also being able to get a notification on my phone when our room was ready, this was a nice touch meaning we weren't wandering for hours after a very early start in the UK and a long flight, some thing to consider at check-in as people might be a bit jet lagged and not fully with it. Otherwise we had a great time, hotel had a great location and was easy to get to everything.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Chryssaldo Thomas, General Manager at Hyatt Regency Boston
Responded 6 days ago
Thank you Leigh for your feedback. First, thank you for your very detailed comment. We are sorry that your check-in experience was not up to our standards and that all the information , especially regarding the charges on your card were not delivered properly. We have passed your comment to the appropriate colleague and will ensure to improve on those point. We hope to welcome you back again , and thank you again for your very helpful comment.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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AC wrote a review Mar 2024
New York City, New York1 contribution
Perfect location for the city. Great spot for a couple or family to stay at visiting Boston.my only negative of the hotel was the outdated shower and the bed was quite firm not comfortable for me. Overall a great stay for the weekend.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Chryssaldo Thomas, General Manager at Hyatt Regency Boston
Responded 2 weeks ago
Thank you Amber for your feedback. We are glad to hear that you enjoyed your stay with us. We have passed your comments to the team regarding the shower and the bed and will ensure to improve. Thank you again for staying with us , we hope to welcome you back again soon !
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Simon K wrote a review Mar 2024
Cambridge, United Kingdom2 contributions
I can recommend the Hyatt Regency 100%. The hotel was incredibly comfortable and clean, but it was the staff that really shone. They were all excellent and couldn't have been more helpful. Really good value as well!
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Chryssaldo Thomas, General Manager at Hyatt Regency Boston
Responded 2 weeks ago
Thank you Simon for your feedback. We are really glad to hear that you enjoyed your stay with us. We hope to welcome you back again soon !
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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dean845 wrote a review Mar 2024
Milwaukee, Wisconsin1 contribution
Beautiful, well-kept hotel in the center of downtown. Walking distance to Chinatown and many attractions, and easy access to public transportation. Restaurant and bar are wonderful, and the staff goes out of their way to make sure your experience is as memorable as it can possibly be. The beds and pillows could be a little more plush, in keeping with the upscale nature of this hotel, but we didn't feel that detracted from the overall experience.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Chryssaldo Thomas, General Manager at Hyatt Regency Boston
Responded 2 weeks ago
Thank you Dean for your feedback ! We are really glad to hear that you enjoyed your stay with us and had a wonderful time visiting Boston from our location ! We look forward to welcome you back again soon !
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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constanttraveller63 wrote a review Mar 2024
Washington DC, District of Columbia15 contributions1 helpful vote
I recently stayed at Hyatt Regency Boston to visit family. Didn’t realize at the time that it was St. Patrick’s weekend. While I didn’t partake in the festivities, the hotel was convenient to everything! I walked everywhere and the location was perfect! Even though I’m only World of Hyatt Explorist, the check in clerk gave me free breakfast at the buffet since it was my first visit to the city. I will definitely stay again next time I’m in Boston
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Chryssaldo Thomas, General Manager at Hyatt Regency Boston
Responded 2 weeks ago
Thank you for your feedback ! We are glad to hear that you enjoyed your stay with us and had a great time to visit Boston from our location. We hope that you enjoyed our breakfast buffet ! We look forward to welcome you back again soon !
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Alison wrote a review Mar 2024
Livingston, United Kingdom4 contributions
The hotel was very clean and spacious and the bed massive and very comfortable. All staff were very friendly and helpful. We didn't go to the onsite restaurant but always looked busy so assume that as a good sign. Our flights were cancelled at the last minute and we needed to stay an extra night which was no issue with the hotel.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Chryssaldo Thomas, General Manager at Hyatt Regency Boston
Responded 2 weeks ago
Thank you Alison for your feedback ! We are glad to hear that you enjoyed your stay with us ! We hope to welcome you back again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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savannahgirlOrlando wrote a review Mar 2024
Orlando2 contributions1 helpful vote
I highly recommend a stay at this hotel. It is centrally located to many nice restaurants and walkable to Back Bay, Beacon Hill to name a couple great spots. We wished the pool was open and the room had dressers to store our clothes but overall very satisfied with our stay. I must mention the food… AMAZING! Don’t miss the happy hour it’s so worth it! The staff was excellent and very helpful!
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Get the bellmen to help with all your questions/ needs. Willy was outstanding!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Chryssaldo Thomas, General Manager at Hyatt Regency Boston
Responded 3 weeks ago
Thank you Savannah for your great feedback ! We are really glad to hear that you enjoyed your stay with us and had a great time ! We hope to welcome you back again soon !
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
C$410 - C$671 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hyatt regency boston hotel boston, boston hyatt regency, hyatt boston
LOCATION
United StatesMassachusettsBostonDowntown / Downtown Crossing
NUMBER OF ROOMS
502
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Hyatt Regency Boston - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Hyatt Regency Boston
Which popular attractions are close to Hyatt Regency Boston?
Nearby attractions include Freedom Trail (0.3 km), Miracles & Other Deceptions: The Close Up Magic of Paul Gertner (0.5 km), and Bites of Boston Food Tours (0.3 km).
What are some of the property amenities at Hyatt Regency Boston?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hyatt Regency Boston?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hyatt Regency Boston?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hyatt Regency Boston?
Yes, paid private parking nearby, paid public parking nearby, and valet parking are available to guests.
What are some restaurants close to Hyatt Regency Boston?
Conveniently located restaurants include Cafe Bonjour, Sam LaGrassa's, and The Q.
Are there opportunities to exercise at Hyatt Regency Boston?
Yes, guests have access to a fitness centre and locker rooms available in the fitness centre during their stay.
Is Hyatt Regency Boston located near the city centre?
Yes, it is 0.5 km away from the centre of Boston.
Are any cleaning services offered at Hyatt Regency Boston?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hyatt Regency Boston?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hyatt Regency Boston offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.