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Fairmont Copley Plaza, Boston

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Traveller (1195)
Room & Suite (507)
Storyboard
Ratings and reviews
Certificate of Excellence
  • Excellent66%
  • Very good22%
  • Average8%
  • Poor3%
  • Terrible1%
Travellers talk about
“gold floor”(219 reviews)
“oak bar”(154 reviews)
“black lab”(100 reviews)
View all reviews
What's included
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
4 Star Hotel
This luxury downtown Boston landmark hotel has been a symbol of the city's rich history and elegance since its gala opening in 1912. Centrally located in Boston's historic Back Bay, Fairmont Copley Plaza sits steps away from the Boston Public Library, historic Beacon Hill, the Freedom...
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Location and contact
138 St James Avenue, Boston, MA 02116-5002
Hotel website
5.7 km to Logan Intl Airport
181 restaurants are within a 0.5 km radius
0.9 km from Boston Public Garden
View nearby attractions and restaurants
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Rooms
Jul. 30Jul. 31
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,500)
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3,280 results
Traveller rating
2,092
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275
124
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2,092
732
275
124
57
Show reviews that mention
All reviewsgold flooroak barblack labhotel dogresident dogbeautiful hoteltrinity churchhonor barbeautiful lobbynewbury streetthe location is perfectfitness centerfreedom trailfenway parkcopleylabsconcierge
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1 - 5 of 3,280 reviews
Reviewed yesterday via mobile

The decor of the hotel will remind you of what this place must have been like 75 years ago. The elevators required room keys. Nothing wrong with that if only it would work consistently. Rooms are rather small and the corridor noise pervasive. Service was...More

Thank betteradvisor
Hotel's Favourite
Reviewed June 10, 2018 via mobile

Fairmont Copley Plaza is an amazing luxurious property at the most convenient location with everything within walking distance. The lobby is warm and royal. Check in and check out was express without any delays. We had a wonderful and a good size room facing the...More

Thank ShwetaKhokhani
Response from Vanessa K, Manager at Fairmont Copley Plaza, BostonResponded 4 weeks ago

Dear ShwetaKhokhani, Thank you for your review. Your satisfaction is paramount to the success of our business and we want to let you know that we value you and your patronage very much. This is the culture of service that we strive to foster, each...More

Reviewed 4 days ago

I'm an event planner in Boston, MA, and have worked with the Fairmont Copley for multiple events over the years. Their event coordinators and all of their staff are fantastic to work with---specifically Lyndsay Picciano, Michelle Torra, and all of the catering, PSAV, and support...More

1  Thank Julie R
Reviewed 6 days ago

We had stayed here 25 or 30 years ago and it is still the same beautiful place. Also the staff was very helpful in giving directions to various shopping areas. Breakfast was excellent. The eggs benedict were the best I've ever had.More

Thank nanajane2015
Response from Vanessa K, Manager at Fairmont Copley Plaza, BostonResponded 5 days ago

Dear nanajane2015, Thank you for your lovely review and welcome back! We love hearing from repeat guests and are delighted to hear that our hotel and staff remain exactly how you remember it. It was our pleasure to have you as our guest again after...More

Reviewed 6 days ago

This property is amazing. It's older, but the rooms are modern and comfortable. The location is stellar. The churches and library around the square were impressive, and it was a short walk to Boston Commons. The concierge Jeanne was really helpful, and Jenn Geurrero was...More

Thank zKurtRoz
Response from Vanessa K, Manager at Fairmont Copley Plaza, BostonResponded 5 days ago

Dear zKurtRoz, Thank you for your 5-star review! It's great to learn that you enjoyed your guestroom, our staff and location. Jeanne and Jenn are both wonderful at their jobs and they truly love all our guests. Thank you for sharing your compliments for them...More

View more reviews
About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$270 - US$806 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Family Hotel in Boston
#12 Romantic Hotel in Boston
#13 Green Hotel in Boston
#13 Luxury Hotel in Boston
#15 Business Hotel in Boston
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Details
Price range
US$270 - US$806 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Family Hotel in Boston
#12 Romantic Hotel in Boston
#13 Green Hotel in Boston
#13 Luxury Hotel in Boston
#15 Business Hotel in Boston
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
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Traveller (1195)
Room & Suite (507)
Dining (75)
Amenities (59)
Business Centre & Event Rooms (36)
Family and Play Areas (3)
Nearby
Back Bay
Wander around this quintessential neighborhood in the
heart of Boston for high-end shops, restaurants, and
the feeling of city bustle. Its most identifiable
skyscrapers, the Prudential Center and John Hancock
Tower, are highlights of the city skyline. Visit
Newbury street to explore unique and trendy boutiques
– as well as every other kind of store imaginable –
all housed in beautiful brownstone buildings. In nice
...More
Questions & Answers
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Lulu H
April 5, 2018|
AnswerShow all 2 answers
Response from Janice K | Reviewed this property |
You will love the Fairmont Copley Plaza. I stayed at the Copley in September. It is an awesome hotel. We did not stay on the Gold Floor. Our room had a shower but no tub, but the bathroom was just beautiful. The shower... More
0
Votes
babsy425
July 31, 2017|
AnswerShow all 3 answers
Response from TapasyaKaulRajaram | Reviewed this property |
Yes it is they have a beautiful black dog! which is the hotel mascot!
0
Votes
seychelle65
July 15, 2017|
AnswerShow all 3 answers
Response from Peter R | Reviewed this property |
Yes the restaurant is near (some) of the elevators - I think 1,2,3 are at the other end of the Hotel but 4,5, and 6 are very close. I did not see a buffet breakfast area.
1
Vote
Room Tips
"tip everyone"
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"Ask for views of Copley Plaza"
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"City view - Dartmouth St, noisier; Trinity Place, quieter, view blocked by HUGE business tower; inner, more..."
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"The lobby and grounds outside are so ideal for wedding photos!"
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