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Fairmont Copley Plaza, Boston

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#23 of 82 Hotels in Boston
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GreenLeadersSilver level
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Fairmont Copley Plaza, Boston
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2,727 Reviews from our TripAdvisor Community

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There are newer reviews for Fairmont Copley Plaza, Boston
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Showing 2,554: English reviews
Reviewed 23 September 2015

We booked the Fairmont Copley for two nights in Boston, a place neither my husband nor I had ever visited, and I'm so happy we did. From check-in to check-out, it was a flawless stay. The building is gorgeous and the room we had was comfortable, spacious, and lovely. The staff were always ready to help with a genuine smile,...

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Helpful?
2Thank MacBrideJB
Carlos B, Hotel Manager at Fairmont Copley Plaza, Boston, responded to this review

Thank you for taking the time to share your review with the tripadvisor community - we greatly appreciate your recommendation of the Fairmont Copley Plaza. We’re so pleased that our location on Copley Square and our engaging colleagues made your experience more enjoyable. I will be sure to share your compliments with our colleagues, they will be absolutely thrilled! I...

Washington DC, District of Columbia
Reviewed 23 September 2015

I stayed in this hotel in 1977 and decided to stay here again. Walking into the lobby was a stunning experience. It was so beautiful. The room was excellent and the service outstanding, although we had to wait to check in due to volume. Would definitely stay here again. So centrally located. And love the dogs! Even though I'm a...

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Thank 2retiredfeds
Carlos B, Hotel Manager at Fairmont Copley Plaza, Boston, responded to this review

All of us at the Fairmont Copley Plaza would like to thank you for your wonderful comments regarding your stay with us. We’re so pleased that after 38 years our stunning lobby made your experience more enjoyable. We can’t wait to welcome you back! Thank you for your review. Warm Regards, Carlos Bueno Hotel Manager

Canada
Reviewed 22 September 2015 via mobile

My husband and I spent 10 nights at this hotel (mix of business and pleasure). In general, it was a very good stay. The rooms are spacious compared to some other historic properties in Boston. The hotel had apparently undergone a renovation recently. The bathrooms have been done up in marble. They are smallish but functional. I do wish they...

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Helpful?
1Thank lepa
LauraQuatrain, Guest Relations Manager at Fairmont Copley Plaza, Boston, responded to this review

Thank you for sharing your feedback about your recent visit with the TripAdvisor community. While I was delighted to read that you enjoyed your room accommodations and being greeted by our friendly canine ambassadors, I was disappointed to read your comments about the Oak Long Bar + Kitchen restaurant. While yours is not the typical Oak Room experience, I do...

Dagenham
Reviewed 20 September 2015

Hotel is absolutely outstanding with its amazingly grand hallway. Staff were helpful and willing. Room was great and they gave us the two double beds required. Price is fairly high but what a service!

Review collected in partnership with Fairmont Hotels & Resorts
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Helpful?
Thank leel784
Carlos B, Hotel Manager at Fairmont Copley Plaza, Boston, responded to this review

Thank you for taking the time to share your review with the tripadvisor community - we greatly appreciate your recommendation of the Fairmont Copley Plaza. I’m very happy to hear that you enjoyed your beautiful two bedded room. I will be sure to share your compliments with our colleagues, they will be absolutely thrilled! I look forward to welcoming you...

Breinigsville
Reviewed 19 September 2015

This is a beautiful Boston hotel however it is over priced and not pet friendly in the least. We attended this hotel for a wedding and we were charged $50 to park our car and when we arrived there was no valet outside, I had to go in and find someone and then that employee left our car unlocked with...

Review collected in partnership with Fairmont Hotels & Resorts
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Helpful?
Thank bv4594
Carlos B, Hotel Manager at Fairmont Copley Plaza, Boston, responded to this review

Thank you for taking the time to share your review with us. I am disappointed to hear some of your unpleasant experience with valet and attention to detail. Our goal is to exceed your expectations on every visit and it is clear that we failed to do so. I hope that you will contact me when your plans call for...

New Boston, Michigan
Reviewed 18 September 2015

Hotel was beautifully located for shopping and restaurants. Service was wonderful, staff was very responsive, food was delicious, well prepared, served beautifully. We were at a meeting, and break refreshments were on time, varied, and had something for every one. Staff is at good as any I have seen.

Review collected in partnership with Fairmont Hotels & Resorts
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Thank Justine C
LauraQuatrain, Guest Relations Manager at Fairmont Copley Plaza, Boston, responded to this review

Hello Justine, Thank you for sharing your feedback about The Fairmont Copley Plaza. We are delighted to hear the comments about our dedicated staff and so pleased that you were able to take advantage of our central location as well as indulge over the lavish presentations prepared by our banquet culinary team. I will be share to share your delightful...

Oakville, Canada
Reviewed 18 September 2015 via mobile

I loved it here! Gorgeous and clean and comfortable. Did not want to have to leave the room; beds really comfortable and luxurious! Felt like you were walking into Downton Abbey! Location absolutely perfect and walking distance to Fenway, Boston Public, downtown, Boston Common and all other sights. Starbucks right outside the door. Now, the reason I did not rate...

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2Thank T S
LauraQuatrain, Guest Relations Manager at Fairmont Copley Plaza, Boston, responded to this review

Thank you for taking the time to write your review of the Fairmont Copley Plaza hotel. We appreciate your feedback and recognition of our well maintained property and the friendliness displayed by our housekeeping team and door men. I look forward to sharing your praise with them directly. However, I do apologize that the level of service you received from...

San Jose, California
Reviewed 16 September 2015

Literally the last available hotel room in Boston last week. Staff up sells at every opportunity. Really felt like the staff sees guests as sheep ready to shear at every turn. Stayed on "Gold" floor. Has guest lounge which is very nicely laid out but not worth the $100 per night fee for a limited breakfast and cookies during the...

Review collected in partnership with Fairmont Hotels & Resorts
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2Thank TripMember09182015
Carlos B, Hotel Manager at Fairmont Copley Plaza, Boston, responded to this review

Thank you for your candid feedback regarding your stay at the Fairmont Copley Plaza. I hope that you will accept our sincere apologies for the discomfort you experienced during your stay. We pride ourselves on providing warm, sincere and engaging service that ensures our guests feel valued, on this visit we certainly did not achieved that. I will share your...

Dobbs Ferry
Reviewed 16 September 2015

FANTASTIC!!!!! Looking forward to coming back soon. The whole family really enjoyed their stay. Workers were so friendly and helpful. Rooms were clean and spacious. Close to all areas that the family wanted to visit while on the trip

Review collected in partnership with Fairmont Hotels & Resorts
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Thank heidif54
Carlos B, Hotel Manager at Fairmont Copley Plaza, Boston, responded to this review

We’re delighted to hear that you enjoyed your recent stay at the Fairmont Copley Plaza. Thank you for mentioning our location across from Copley Square which affords our guest the opportunity to connect to the essence of Boston's Historic Back Bay. We look forward to welcoming you back in the future. Warm regards, Carlos Bueno Hotel Manager

Reviewed 15 September 2015 via mobile

We spent 4 nights in a Gold level room which allows you access to the Lounge. God breakfast and evening snacks. Unlike other Club level rooms at other hotels, NO Complimentary cocktails in the evening. Room was nice but small. Bed needed a new mattress because of lumps. Staff was very nice and helpful. Great location.

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2Thank Reumann
Carlos B, Hotel Manager at Fairmont Copley Plaza, Boston, responded to this review

It was wonderful having you with us at the Fairmont Copley Plaza, and thank you for taking the time to share your review with us here on tripadvisor. I am delighted to hear that you found our colleagues to be very nice and helpful. I regret that your experience was negatively impacted as a result of the mattress. We are...

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Staying in Back Bay

Neighbourhood Profile
Back Bay
Wander around this quintessential neighborhood in the heart of Boston for high-end shops, restaurants, and the feeling of city bustle. Its most identifiable skyscrapers, the Prudential Center and John Hancock Tower, are highlights of the city skyline. Visit Newbury street to explore unique and trendy boutiques – as well as every other kind of store imaginable – all housed in beautiful brownstone buildings. In nice weather, restaurant patio seating is packed with Bostonians and tourists alike soaking up the sunshine and enjoying the food. Commonwealth Ave offers a beautiful stroll down residential tree-lined streets. Keep walking towards the Charles River and enjoy a beautiful view by the water. In warmer months, people run and bike on paths running along the esplanade, and sail and kayak on the Charles River. Boylston street, also full of shops, bars, and restaurants, is the finish line of the Boston Marathon. Head towards Copley Square and check out the Boston Public Library, which is particularly beautiful from the Dartmouth street entrance.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
This luxury downtown Boston landmark hotel has been a symbol of the city's rich history and elegance since its gala opening in 1912. Centrally located in Boston's historic Back Bay, Fairmont Copley Plaza sits steps away from the Boston Public Library, historic Beacon Hill, the Freedom Trail, and Newbury Street. Our Boston hotel offers 383 lavish guest rooms, including 17 elegant suites. Every room has a modern look, while keeping the downtown hotel's rich history and Back Bay location in mind. In addition to 24-hour daily in-room dining service, we are home to one of the hottest drinking and dining destinations in the city, OAK Long Bar + Kitchen ... more   less 

Additional Information about Fairmont Copley Plaza, Boston

Address: 138 St James Avenue, Boston, MA 02116
Region: United States > Massachusetts > Boston > Back Bay
Price Range: $275 - $893 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Fairmont Copley Plaza, Boston 4.5*
Number of rooms: 383
Reservation Options:
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Also Known As:
The Fairmont Copley Plaza Boston Hotel Boston
Fairmont Copley Plaza Boston
Fairmont Boston
Boston Fairmont
Hotel Style:
#12 Romantic Hotel in Boston
#12 Family Hotel in Boston
#15 Green Hotel in Boston
#15 Business Hotel in Boston
#16 Luxury Hotel in Boston
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Most of the rooms face an internal yard with limited natural light”
 of 5 bubbles fernandete66, 20 Feb 2017 | Read review
“if you MUST stay here, go with the most basic, cheapest option of a room because it is clear they're not going to give you much more for the extra money you spend. ”
 of 5 bubbles emmalynn2017, 16 Feb 2017 | Read review
“Rooms with view of Copley Plaza a must..........”
 of 5 bubbles tcavanaugh2016, 15 Feb 2017 | Read review
“I would ask for a corner suite with the perfect view.”
 of 5 bubbles 371lauria, 15 Feb 2017 | Read review
“Love breakfast, day/night snacks in the comfort of a private lounge? Book a Gold room. Totally worth the attention, food, and comfort.”
 of 5 bubbles antoniotM5814RK, 14 Feb 2017 | Read review
5 of 5