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Fairmont Copley Plaza, Boston

Booking.comUS$339*
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#21 of 83 Hotels in Boston
Certificate of Excellence
GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Fairmont Copley Plaza, Boston
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2,849 Reviews from our TripAdvisor Community

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There are newer reviews for Fairmont Copley Plaza, Boston
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Showing 2,673: English reviews
Guelph
Reviewed 15 September 2015

1st Class hotel start to finish. If you want to stay in Boston, do your self a favor and stay at the Fairmont! Worth every penny. The breakfast on the gold floor is very good and a good selection of breakfast items.

Review collected in partnership with Fairmont Hotels & Resorts
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Helpful?
Thank X6323ONmichaelw
Carlos B, Hotel Manager at Fairmont Copley Plaza, Boston, responded to this review

Thank you for taking the time to share your review with the tripadvisor community - we greatly appreciate your recommendation of the Fairmont Copley Plaza. I am delighted you were so impressed with the service you received, and I will be sure to share your compliments with our colleagues on Fairmont Gold. We look forward to welcoming you and your...

Sonoma County, California
Reviewed 14 September 2015

Fairmont as usual was gracious, gorgeous, clean, professional, friendly and accommodating. Rooms are large here with big closets. Beds are cozy and soft, rooms are quiet. Coffee maker in the room a plus. Staff friendly, up to and including the property Black Lab. Elevators a bit of a challenge as one needs to insert their room card prior to it...

Review collected in partnership with Fairmont Hotels & Resorts
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Helpful?
1Thank kp14
Carlos B, Hotel Manager at Fairmont Copley Plaza, Boston, responded to this review

All of us at the Fairmont Copley Plaza would like to thank you for your wonderful comments regarding your stay with us. We’re so pleased that our location on Copley Square and our engaging colleagues made your experience more enjoyable. I appreciate your feedback of regarding our canine ambassadors Catie and Carly, we are very fortunate to have them as...

Cumberland, Rhode Island
Reviewed 13 September 2015 via mobile

The Fairmont is full of old school Boston charm and always our first choice of hotels. It's perfect location is center to most attractions and close to the easily navigatable T. A quick walk, trip to the bakery, or a day out, it's always a pleasure to return to the Fairmont.

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Helpful?
Thank Amy B
Carlos B, Hotel Manager at Fairmont Copley Plaza, Boston, responded to this review

What a splendid review to read - thank you so much for taking the time to share it with us and the TripAdvisor community. I am so glad that you were able to enjoy all aspects of the Hotel and left with such a positive impression. I look forward to welcoming you back you back very soon! Best regards, Carlos...

Tunbridge Wells
Reviewed 13 September 2015

Rooms are tired and bathrooms in particular need up-grade and re-decoration. This hotel is trading on its historical reputation which the larger hotel chains will take advantage and steal returning clients.

Review collected in partnership with Fairmont Hotels & Resorts
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Helpful?
Thank 829jeremys
Carlos B, Hotel Manager at Fairmont Copley Plaza, Boston, responded to this review

Thank you for your candid feedback regarding your stay at the Fairmont Copley Plaza. I hope that you will accept our sincere apologies for the discomfort you experienced during your stay. We pride ourselves on providing warm, sincere and engaging service that ensures our guests feel valued, I can see that we did not achieved that. I sincerely hope we...

Danvers, Massachusetts
Reviewed 12 September 2015

Staff was wonderful and helpful in making my daughter and her husband's wedding day, a very special day.The room was lovely and very clean, Staff were always willing to offer assistance with a smile. My family and friends will always remember this day. Thank you very much.

Review collected in partnership with Fairmont Hotels & Resorts
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Thank robertcU2686WI
Carlos B, Hotel Manager at Fairmont Copley Plaza, Boston, responded to this review

Thank you for choosing the Fairmont Copley Plaza for your Daughter’s wedding and for taking the time to write such a wonderful review. I will be sure to share your compliments with our colleagues, they will be absolutely thrilled! We look forward to your return. Warm Regards, Carlos Bueno Hotel Manager

Wilmington
Reviewed 11 September 2015

A quaint hotel in Copley Plaza where the staff couldn't do enough to please. The hotel is close to the T and Amtrak station, which is a big plus. The concierge knew all the local top eating places and watering holes

Review collected in partnership with Fairmont Hotels & Resorts
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Helpful?
Thank Raymond B
Carlos B, Hotel Manager at Fairmont Copley Plaza, Boston, responded to this review

Thank you for taking the time to share your review with the tripadvisor community - we greatly appreciate your recommendation of the Fairmont Copley Plaza. I will be sure to share your compliments with our colleagues, they will be absolutely thrilled! I look forward to welcoming you back again, and do hope it will be soon. Warm Regards, Carlos Bueno...

Bradenton, Florida
Reviewed 11 September 2015 via mobile

This is a most magnificent and elegant hotel in downtown Boston across from the Copley Plaza, a beautiful green space. Their staff is most accommodating and friendly. The ambiance is both regal and warm. The Lobby is brightly filled with flowers and original art. The rooms were large and comfortable (we booked several types). Our daughter's wedding took place at...

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Helpful?
1Thank lindabeavers
LauraQuatrain, Guest Relations Manager at Fairmont Copley Plaza, Boston, responded to this review

Linda, Thank you for sharing your post with the TripAdvisor community. We are very pleased to read your review as it highlights so many positive aspects of the Fairmont Copley Plaza. As you personally experienced, our greatest assets are our colleagues who genuinely care about each guest and are sincere in their delivery of engaging service. We are so pleased...

hlc216
Reviewed 11 September 2015

Very nice hotel. Only two complaints are that bathroom was small and corridors were dark and stale. Corridors could use and update but can't do much about the bathroom size. Only one sink in a tight space. Otherwise the hotel amenities were excellent and the hotel is in a nice location.

Review collected in partnership with Fairmont Hotels & Resorts
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Helpful?
Thank hlc216
LauraQuatrain, Guest Relations Manager at Fairmont Copley Plaza, Boston, responded to this review

Thank you for sharing your feedback with us here on TripAdvisor - We greatly appreciate your assessment of your experience at our hotel. While I'm pleased that you enjoyed our central location on Copley Square, I am sorry to hear your room & nearby accommodations did not meet your expectations. I greatly appreciate your comments about aspects of the room...

Boston, Massachusetts
Reviewed 11 September 2015

The Fairmont Copley Plaza, without question, is the most beautiful and most accommodating hotel in Boston. First class service at all times. We had our wedding ceremony and reception there this past August and it was off the charts. We worked with Alicia, the Fairmonts Catering Sales Manager, and she was AMAZING!!!! She went above and beyond to make sure...

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Helpful?
Thank Hannah B
LauraQuatrain, Guest Relations Manager at Fairmont Copley Plaza, Boston, responded to this review

Hello Hannah and thank you for your post. I am so thrilled that you enjoyed such a special wedding ceremony with us! It’s great to hear that our staff made you feel so welcomed and left you with such a positive impression. As you personally experienced, we are very lucky to have Alicia on our team as she truly does...

Chapel Hill, North Carolina
Reviewed 10 September 2015

I spent pleasant two nights in August, finding this Grande Dame to be well appointed and reconditioned. The street-level great halls, reception areas, and ballrooms are amazing and opulent, but it was the historical prints, maps, and memorabilia on the walls that charmed me most.

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Helpful?
Thank Phil W
LauraQuatrain, Guest Relations Manager at Fairmont Copley Plaza, Boston, responded to this review

Hello Phil, Thank you for sharing your experience with us! I'm so pleased to hear that you enjoyed your albeit brief stay. The Fairmont Copley Plaza is a Boston landmark with a storied past and exciting future, and am delighted that you enjoyed our grand architecture. I do hope we will have the pleasure to have you stay with us...

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04/06/2017 05/06/2017
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Staying in Back Bay

Neighbourhood Profile
Back Bay
Wander around this quintessential neighborhood in the heart of Boston for high-end shops, restaurants, and the feeling of city bustle. Its most identifiable skyscrapers, the Prudential Center and John Hancock Tower, are highlights of the city skyline. Visit Newbury street to explore unique and trendy boutiques – as well as every other kind of store imaginable – all housed in beautiful brownstone buildings. In nice weather, restaurant patio seating is packed with Bostonians and tourists alike soaking up the sunshine and enjoying the food. Commonwealth Ave offers a beautiful stroll down residential tree-lined streets. Keep walking towards the Charles River and enjoy a beautiful view by the water. In warmer months, people run and bike on paths running along the esplanade, and sail and kayak on the Charles River. Boylston street, also full of shops, bars, and restaurants, is the finish line of the Boston Marathon. Head towards Copley Square and check out the Boston Public Library, which is particularly beautiful from the Dartmouth street entrance.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
This luxury downtown Boston landmark hotel has been a symbol of the city's rich history and elegance since its gala opening in 1912. Centrally located in Boston's historic Back Bay, Fairmont Copley Plaza sits steps away from the Boston Public Library, historic Beacon Hill, the Freedom Trail, and Newbury Street. Our Boston hotel offers 383 lavish guest rooms, including 17 elegant suites. Every room has a modern look, while keeping the downtown hotel's rich history and Back Bay location in mind. In addition to 24-hour daily in-room dining service, we are home to one of the hottest drinking and dining destinations in the city, OAK Long Bar + Kitchen ... more   less 

Additional Information about Fairmont Copley Plaza, Boston

Address: 138 St James Avenue, Boston, MA 02116-5002
Region: United States > Massachusetts > Boston > Back Bay
Price Range: $429 - $939 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Fairmont Copley Plaza, Boston 4.5*
Number of rooms: 383
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Travelocity, Expedia, Fairmont Hotels, Priceline, Hotwire, Hotels.com, Cancelon, Cheap Tickets, getaroom.com, TripOnline SA, HotelsClick and HotelQuickly so you can book your Fairmont Copley Plaza, Boston reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Fairmont Copley Plaza Boston Hotel Boston
Fairmont Copley Plaza Boston
Fairmont Boston
Boston Fairmont
Hotel Style:
#12 Romantic Hotel in Boston
#12 Family Hotel in Boston
#14 Luxury Hotel in Boston
#14 Green Hotel in Boston
#15 Business Hotel in Boston
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Questions & Answers

Here's what travellers have asked, with answers from Fairmont Copley Plaza, Boston staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“This Hotel is also pet friendly.”
wmdang, 19 May 2017 | Read review
“4th Floor Gold- Get room with views of Copley Square”
anthonymA7725NW, 18 May 2017 | Read review
“Choose the Gold Floor - totally worth the experience and amazing spread for breakfast and cocktail hour.”
MarildaM_12, 17 May 2017 | Read review
“Ask for a room with a view of Copley Square. Some internal rooms have no view.”
Paulrob2012, 13 May 2017 | Read review
“The views of Copley square are awesome- i would ask for a room with Copley square views”
ntaylor112017, 10 May 2017 | Read review
5 of 5
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US$339* /night
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Prices are for 1 room, 2 adults
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