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Mandarin Oriental, Boston

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Traveller (197)
Room & Suite (225)
Dining (15)
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Overview
  • Excellent80%
  • Very good12%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“bar boulud”(35 reviews)
“boylston street”(42 reviews)
“four seasons”(38 reviews)
AMENITIES
Free Internet
Parking
Air Conditioning
Hot Tub
Non-Smoking Hotel
Restaurant
Airport Transportation
5 Star Hotel
All hotel details
Additional information
Offers from Mandarin Oriental, Boston
Special Offer: Park & Stay
Offers from Mandarin Oriental, Boston
Special Offer: Park & Stay
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Rooms
Jul. 1Jul. 2
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1 room, 2 adults, 0 children
Standard Room
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Reviews (775)
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All reviewsbar bouludboylston streetfour seasonsroom servicehouse carluxury hotelsteam roomwalk in closetrain showerprudential mallin room diningcar serviceperfect hotelconcierge desklocation is greatfitness centerspa
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171 - 175 of 707 reviews
Reviewed August 24, 2016 via mobile

We have sampled all of the Boston big luxury hotels. By far our recent experience at the Mandarin was the best. All the amenities and service of the other choices. Yet, somehow you feel like you are being treated with normal courtesy without the over-the-top...More

Thank Kenneth H
Response from MOBostonResponse, General Manager at Mandarin Oriental, BostonResponded August 26, 2016

Dear Kenneth H, Thank you for selecting Mandarin Oriental, Boston for your recent stay and for taking the time to share your kind words. We are honored to be considered one of your favorite hotels in the city. We are delighted that you enjoyed our...More

Reviewed August 20, 2016

I thoroughly enjoyed my stay at Mandarin Oriental, Boston. The hotel is perfectly located in Back Bay. The room was designed extremely well and was very functional. The service I received was superb and everything was very clean. One small thing that was really nice...More

1  Thank travel12335
Response from MOBostonResponse, General Manager at Mandarin Oriental, BostonResponded August 22, 2016

Dear travel12335, Mandarin Oriental, Boston appreciates your feedback and for taking the time to post your review. We are delighted you enjoyed our convenient Back Bay location as well as our accommodations. We are also thrilled that our colleagues provided such wonderful service to you...More

Reviewed August 17, 2016

If anyone cares to read my previous review you will see that things did not go right last time I stayed here, but I have to say that this time everything was truly excellent. As a Mandarin Oriental junkie I've stayed at many of their...More

Thank UKtraveller143
Response from MOBostonResponse, General Manager at Mandarin Oriental, BostonResponded August 18, 2016

Dear UKtraveller143, On behalf of the entire team at Mandarin Oriental, Boston thank you for taking the time to review your recent experience. We always appreciate feedback from guests who have been able to experience our other Mandarin properties worldwide. While we were disappointed to...More

Reviewed August 15, 2016

The hotel was beautiful, the room impeccable. The staff made us feel welcome and special. A perfect place to celebrate our 20th anniversary. My husband and I didn't want to leave! Very highly recommended.More

Review collected in partnership with this hotel
Thank 97cz2016
Response from MOBostonResponse, General Manager at Mandarin Oriental, BostonResponded August 17, 2016

Dear 97cz2016, First of all, we would like to wish you and your husband a happy 20th anniversary and secondly, thank you for selecting Mandarin Oriental, Boston to be part of your celebration! We could not be happier we were able to make you feel...More

Reviewed August 6, 2016 via mobile

Arrived at 3 pm and our room wasn't ready, the staff was polite but not particularly helpful or gracious. They held our bags and when we came back for our room the person at the front desk had no idea about our luggage. Finally we...More

Thank Eugeniavb
Response from MOBostonResponse, General Manager at Mandarin Oriental, BostonResponded August 15, 2016

Dear Eugeniavb, I would first like to take this opportunity to thank you for taking the time to review your recent stay at Mandarin Oriental, Boston. We are pleased that you found the guestrooms to be beautiful and the bed comfortable. I am disappointed to...More

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About
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free Internet
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Details
Price range
US$640 - US$1,035 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Boston
#4 Business Hotel in Boston
#4 Spa Hotel in Boston
#6 Luxury Hotel in Boston
#8 Romantic Hotel in Boston
#11 Family Hotel in Boston
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$640 - US$1,035 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Boston
#4 Business Hotel in Boston
#4 Spa Hotel in Boston
#6 Luxury Hotel in Boston
#8 Romantic Hotel in Boston
#11 Family Hotel in Boston
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (197)
Room & Suite (225)
Dining (15)
Amenities (90)
Nearby
Back Bay
Wander around this quintessential neighborhood in the
heart of Boston for high-end shops, restaurants, and
the feeling of city bustle. Its most identifiable
skyscrapers, the Prudential Center and John Hancock
Tower, are highlights of the city skyline. Visit
Newbury street to explore unique and trendy boutiques
– as well as every other kind of store imaginable –
all housed in beautiful brownstone buildings. In nice
...More
Questions & Answers
Ask a question
loliveir
June 28, 2016|
AnswerShow all 2 answers
Response from MOBostonResponse | Property representative |
Dear loliveir, We hope all is well and thank you for reaching out with your question. Unfortunately Mandarin Oriental, Boston does not offer formal swimming facilities, however a list of local Boston hotels with pools... More
1
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Room Tips
"Beautiful room!"
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"Taller floors are quieter as expected"
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"The rooms are all lovely - clean, quiet and well appointed. Much better than being at home."
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"Room to the back is more quiet and a corner room which comes with a nice big window in the large bathroom..."
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