We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
We have sampled all of the Boston big luxury hotels. By far our recent experience at the Mandarin was the best. All the amenities and service of the other choices. Yet, somehow you feel like you are being treated with normal courtesy without the over-the-top...More
Thank Kenneth H
Response from MOBostonResponse, General Manager at Mandarin Oriental, BostonResponded August 26, 2016
Dear Kenneth H,
Thank you for selecting Mandarin Oriental, Boston for your recent stay and for taking the time to share your kind words. We are honored to be considered one of your favorite hotels in the city. We are delighted that you enjoyed our...More
I thoroughly enjoyed my stay at Mandarin Oriental, Boston. The hotel is perfectly located in Back Bay. The room was designed extremely well and was very functional. The service I received was superb and everything was very clean. One small thing that was really nice...More
1 Thank travel12335
Response from MOBostonResponse, General Manager at Mandarin Oriental, BostonResponded August 22, 2016
Mandarin Oriental, Boston appreciates your feedback and for taking the time to post your review. We are delighted you enjoyed our convenient Back Bay location as well as our accommodations. We are also thrilled that our colleagues provided such wonderful service to you...More
If anyone cares to read my previous review you will see that things did not go right last time I stayed here, but I have to say that this time everything was truly excellent. As a Mandarin Oriental junkie I've stayed at many of their...More
Response from MOBostonResponse, General Manager at Mandarin Oriental, BostonResponded August 18, 2016
On behalf of the entire team at Mandarin Oriental, Boston thank you for taking the time to review your recent experience. We always appreciate feedback from guests who have been able to experience our other Mandarin properties worldwide. While we were disappointed to...More
The hotel was beautiful, the room impeccable. The staff made us feel welcome and special. A perfect place to celebrate our 20th anniversary. My husband and I didn't want to leave! Very highly recommended.More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Response from MOBostonResponse, General Manager at Mandarin Oriental, BostonResponded August 17, 2016
First of all, we would like to wish you and your husband a happy 20th anniversary and secondly, thank you for selecting Mandarin Oriental, Boston to be part of your celebration! We could not be happier we were able to make you feel...More
Arrived at 3 pm and our room wasn't ready, the staff was polite but not particularly helpful or gracious. They held our bags and when we came back for our room the person at the front desk had no idea about our luggage. Finally we...More
Response from MOBostonResponse, General Manager at Mandarin Oriental, BostonResponded August 15, 2016
I would first like to take this opportunity to thank you for taking the time to review your recent stay at Mandarin Oriental, Boston. We are pleased that you found the guestrooms to be beautiful and the bed comfortable.
I am disappointed to...More
Wander around this quintessential neighborhood in the heart of Boston for high-end shops, restaurants, and the feeling of city bustle. Its most identifiable skyscrapers, the Prudential Center and John Hancock Tower, are highlights of the city skyline. Visit Newbury street to explore unique and trendy boutiques – as well as every other kind of store imaginable – all housed in beautiful brownstone buildings. In nice
weather, restaurant patio seating is packed with Bostonians and tourists alike soaking up the sunshine and enjoying the food. Commonwealth Ave offers a beautiful stroll down residential tree-lined streets. Keep walking towards the Charles River and enjoy a beautiful view by the water. In warmer months, people run and bike on paths running along the esplanade, and sail and kayak on the Charles River. Boylston street, also full of shops, bars, and restaurants, is the finish line of the Boston Marathon. Head towards Copley Square and check out the Boston Public Library, which is particularly beautiful from the Dartmouth street entrance.
Response from MOBostonResponse | Property representative |
We hope all is well and thank you for reaching out with your question. Unfortunately Mandarin Oriental, Boston does not offer formal swimming facilities, however a list of local Boston hotels with pools... More
We hope all is well and thank you for reaching out with your question. Unfortunately Mandarin Oriental, Boston does not offer formal swimming facilities, however a list of local Boston hotels with pools includes: Sheraton Boston, Colonnade Hotel, Verb Hotel, Revere Hotel, Westin Boston Waterfront, Aloft Boston Seaport, Royal Sonesta Cambridge and Wyndham Boston. We hope this helps and happy swimming!