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Mandarin Oriental, Boston

735 reviews
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Traveller (193)
Room & Suite (225)
Dining (15)
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Overview
  • Excellent79%
  • Very good13%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“bar boulud”(31 reviews)
“boylston street”(40 reviews)
“bay room”(7 reviews)
Free Internet
Parking
Air Conditioning
Hot Tub
Non-Smoking Hotel
Restaurant
Airport Transportation
5.0 Star Hotel
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Offers from Mandarin Oriental, Boston
Special Offer: Complimentary 4th Night
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Rooms
Mar. 5Mar. 6
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1 room, 2 adults, 0 children
Standard Room
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Reviews (735)Write a Review
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21 - 25 of 668 reviews
Reviewed 5 November 2017

Hotel is extremely well located a block from the middle of Newbury Street, a few blocks from the Common and an easy walk to north and southside, plus a very quick ride to Cambridge. What's not to like? Upon arrival, the front desk treats you...More

2  Thank ted s
Response from MOBostonResponse, General Manager at Mandarin Oriental, BostonResponded 6 November 2017

Dear ted s, Thank you for sharing your feedback on Trip Advisor with us and I was delighted to learn that you had a memorable experience. Your kind compliments on the overall quality of service are very encouraging and much appreciated by the entire team....More

Reviewed 4 November 2017

We walked in from the busy streets of Boston into what can only be described as class and sophistication. The room was exceptionally large, very well kept with a bathroom to die for. The service was impeccable in all departments. Cannot rate this hotel highly...More

2  Thank Ruth F
Response from MOBostonResponse, General Manager at Mandarin Oriental, BostonResponded 6 November 2017

Dear Ruth F, I was delighted to learn that we were able to deliver the level of service one would expect from us here at Mandarin Oriental, Boston. Your kind compliments on the overall service you experienced as well as the comfort of our guest...More

Reviewed 31 October 2017 via mobile

My wife and I were attending a convention at Hynes Center. We had eaten at the Mandarin,s Asian restaurant in the past and stopped there to find that restaurant had been replaced by Bar Balud. We were delighted to try it out and found it...More

2  Thank Ira F
Response from MOBostonResponse, General Manager at Mandarin Oriental, BostonResponded 2 November 2017

Dear Ira F, Thank you for sharing your feedback on Trip Advisor with us and I was delighted to learn that you had a memorable experience at Bar Boulud. Your kind compliments on the quality of your meals and the overall service are very encouraging...More

Reviewed 31 October 2017

I went to the Mandarin with 2 teens and a friend to visit Boston colleges for the weekend. The hotel was amazing. Everyone was so remarkable. Especially Jackie at the front desk and Jennifer in concierge! Jennifer was awesome--- she helped us plan a night...More

Review collected in partnership with this hotel
1  Thank dottiem841
Response from MOBostonResponse, General Manager at Mandarin Oriental, BostonResponded 1 November 2017

Dear dottiem841, I was delighted to learn that we were able to deliver the level of service one would expect from us here Mandarin Oriental, Boston. Your kind compliments on the service provided by our Concierge, Jennifer, our Guest Service Agent, Jacqui, and our House...More

Reviewed 23 October 2017

Everything top notch including elimination of previous WiFI daily surcharge. However, for a hotel of this calibre, why in the world would they charge $1.00 every time you access an 800 number? Someone needs to speak to the CFO.

Review collected in partnership with this hotel
1  Thank Puslinch1990
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About
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Spa
Free Internet
Hotel Amenities
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Details
Price range
US$541 - US$968 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Boston
#4 Business Hotel in Boston
#4 Spa Hotel in Boston
#6 Luxury Hotel in Boston
#8 Romantic Hotel in Boston
#11 Family Hotel in Boston
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$541 - US$968 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Boston
#4 Business Hotel in Boston
#4 Spa Hotel in Boston
#6 Luxury Hotel in Boston
#8 Romantic Hotel in Boston
#11 Family Hotel in Boston
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (193)
Room & Suite (225)
Dining (15)
Amenities (90)
Nearby
Back Bay
Wander around this quintessential neighborhood in the
heart of Boston for high-end shops, restaurants, and
the feeling of city bustle. Its most identifiable
skyscrapers, the Prudential Center and John Hancock
Tower, are highlights of the city skyline. Visit
Newbury street to explore unique and trendy boutiques
– as well as every other kind of store imaginable –
all housed in beautiful brownstone buildings. In nice
...More
Questions & Answers
Ask a question
loliveir
28 June 2016|
Answer
Response from MOBostonResponse | Property representative |
Dear loliveir, We hope all is well and thank you for reaching out with your question. Unfortunately Mandarin Oriental, Boston does not offer formal swimming facilities, however a list of local Boston hotels with pools... More
1
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Room Tips
"Originally, I asked for a "city view" room, on the 7th or 8th floor. Upon check-in, I was informed..."
Read review
"Try for a Bay View room or Suite"
Read review
"Not a huge hotel. Probably worth asking for the Boylston side. Maybe noisier but better views."
Read review
"Nice and large but a bit dim."
Read review
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