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Holiday Inn Express Hotel & Suites Boston Garden

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482 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Boston Garden
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Showing 451: English reviews
Dallas, Texas
1 review
Reviewed 26 July 2015

The room was clean and quiet, and hotel staff were friendly and efficient. However, I travel for work and depend on a reliable wifi connection in the evening. The wifi here was unreliable and very slow. Many time-sensitive emails didn't make it through at all until I reached another network the next morning. Also, the quality of food at breakfast... More 

Thank te788
Fremont, California
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 July 2015

I echo the sentiments in many of the reviews - I have seldom encountered such authentically friendly and helpful staff. I experienced this immediately after checking in when I asked for a dinner recommendation. The staff directed me to the Fours on nearby Canal Street, which I enjoyed considerably. After I returned from dinner, the staff were genuinely interested in... More 

Thank Brian S
Dartmouth, Canada
Level Contributor
101 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 25 July 2015 via mobile

We stayed here one night as it is literally a 5 minute walk to the gardens. However, hotel is dated and quite loud. When we mentioned to staff on way out and they apologized and stated we will put points on your card for your discomfort - points never did arrive.

Thank cbtravelismylife
GMJamieGleason, Manager at Holiday Inn Express Hotel & Suites Boston Garden, responded to this review

Dear cbtravelismylife, Thank you for sharing your experience at our hotel. We are sorry to hear you did not receive your points as promised. Please contact the hotel immediately and ask to speak with a manager so we can ensure your points are deposited. More 

1 review
Reviewed 24 July 2015 via mobile

Excellent service! Front desk staff was helpful. Deborah was an absolute delight every morning at breakfast! She always made sure to have coffee ready for me and made my experience great. She was wonderful!

Thank cassie m
North Potomac, Maryland
Level Contributor
54 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 23 July 2015

I was traveling for business, therefore needed a place to stay that was under the per diem, which was incredibly challenging in Boston. This hotel met my needs. The room was comfortable. The noise level was typical. Its on a quiet side street across from TD Garden so it is surrounded by lots of sports bars. I enjoyed being able... More 

1 Thank Anita T
Windham, New Hampshire
Level Contributor
35 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 22 July 2015

As the title suggests...this is a VERY convenient hotel if you are attending an event at TD Garden. I used this hotel while attending an event at Fenway Park as the most affordable in Boston within the IHG choices, using my IHG points. Boston is a small city that is not hard to get around through different affordable transit options... More 

2 Thank David G
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Boston Garden, responded to this review

Dear David G, Thank you for taking the time to write a review about your stay with us. We are pleased to know that you found our staff to be friendly and our hotel to be clean. However, we would like to apologize for falling short of your expectations regarding the our rooms and breakfast selections. We also regret the... More 

Detroit, Michigan
Level Contributor
50 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 18 July 2015

We traveled to Boston to check out the historic sites. Location: Most historic sites and the Freedom Trail are walkable from this location if you are very mobile. It would be a fantastic location for seeing an event at the TD Gardens. As other reviews have noted, the entrance to this hotel is located in sort of a dingy alley... More 

1 Thank jdadlhoch
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Boston Garden, responded to this review

Dear jdadlhoch, Thank you very much for sharing your experience from your recent stay at our hotel. We hope you had a great time exploring the sites around our vicinity. It is nice to know that you liked our signature cinnamon rolls and we appreciate your observations regarding our ice machines and elevator. Rest assured, we have taken note of... More 

Kihei, Hawaii
Level Contributor
50 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 18 July 2015

I had a perfect experience while staying at this holiday Inn express which had an equally great location. I enjoyed being able to walk around at night for dinner and drinks and have so many great options. Breakfast everyday was on time and very delicious. I want to thank the hard working staff for all your service and friendly conversation.... More 

Thank richard l
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 July 2015

Hard to beat the location for anyone going to TD Garden (we were there for 2 nights with U2). The front desk folks were ridiculously friendly, helpful and just plain nice. They bent over backwards to help us store luggage on 2 different occasions and were quick with maps, directions and advice. Breakfast was excellent and the room was boutique-hotel... More 

Thank 12StepSmitty
Fort Mill, South Carolina
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 July 2015

From the time we had the door opened for us till the time we left, everyone at this hotel made us feel like we were the only guests. The service was great, the room was great, and the staff was incredible. We loved it and will be back again.....

Thank Ncpate

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  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Free Wifi and hot breakfast. Located across from North Station and the TD Garden making us the closest hotel to the Garden, home to both the Celtics and the Bruins. Boston is a walking city and the hotel is central to all the historic neighborhoods and attractions you want to visit. The hotel is in walking distance to many of Boston’s historic sites, Faneuil Hall, Paul Reveres house, Boston Harbor, Beacon Hill and the Freedom Trail. With many great restaurants and attractions also in easy reach this hotel in Boston’s North End is an ideal location for your next visit.Business travelers appreciate that the hotel is near the financial center, the Government Center, Massachusetts General Hospital, Spaulding Rehabilitation Center and Massachusetts Eye Ear Center. Boston is home of many of the world’s finest colleges and the hotel is located in within minutes of many of them; Harvard, Yale, Cambridge, MIT and Boston College.Holiday Inn Express & Suites Boston Garden has an unbeatable location with valet parking and complimentary hot breakfast, 24-hour fitness room, business center and WiFi. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Boston Garden

Address: 280 Friend Street, Boston, MA 02114 (Formerly The Hotel at Boston Garden)
Region: United States > Massachusetts > Boston
Price Range: $165 - $524 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Hotel & Suites Boston Garden 3*
Number of rooms: 72
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Also Known As:
Holiday Inn Express Hotel And Suites Boston Garden
Holiday Inn Express Boston
Holiday Inn Boston
Hotel Style:
#57 Family Hotel in Boston
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Boston Garden staff and other travellers.
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Marble, North Carolina
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Questions? Get answers from Holiday Inn Express Hotel & Suites Boston Garden staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upgrade above standard room”
 of 5 bubbles togojjh, 4 Oct 2016 | Read review
“The next time I would ask for a room away from Friend Street”
 of 5 bubbles Attkica, 2 Sep 2016 | Read review
“Street side rooms are noisy due to local bars”
 of 5 bubbles bunnycakes, 26 Aug 2016 | Read review
“Easy to get to train, about 10 minute drive. Was so much fun, about a 1/2 hour commute.”
 of 5 bubbles 850marv, 3 Aug 2016 | Read review
“we heard no noise - very quiet (except for the obvious morning construction outside)”
 of 5 bubbles 790ritsm, 22 Jul 2016 | Read review
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