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Holiday Inn Express Hotel & Suites Boston Garden

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482 Reviews from our TripAdvisor Community

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Showing 451: English reviews
Lisbon Falls, Maine
Reviewed 25 April 2015

Took the train from Maine to Boston and this Hotel is in a great location, just right across the street from the station. Room was good size as was the bathroom. The Continental breakfast had all you could ask for. Darrell, the other front desk staff and the cleaning staff were exceptional - could not have asked for a better...

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Helpful?
1Thank 5suep95
GMJamieGleason, Manager at Holiday Inn Express Hotel & Suites Boston Garden, responded to this review

Dear 5suep95, Thank you for this 5 star review and nice comments about our staff, we really appreciate it! We are glad to hear your enjoyed our location, the room, and the breakfast .We look forward to your next stay!

Boston, Massachusetts
Reviewed 22 April 2015

Hotel was in a great location. Room a little dated and the Bathroom was very small . Lobby was just ok. Not a whole lot going on in hotel but because of location it really didn't need much. The price was a little high for the accommodations but not unreasonable.

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1Thank Iliketotravelwithyou
GMJamieGleason, Manager at Holiday Inn Express Hotel & Suites Boston Garden, responded to this review

Dear Iliketotravelwithyou, Thank you for sharing your recent experience at our hotel. We are glad you enjoyed our convenient location. We hope you stay with us again soon!

North Tonawanda, New York
Reviewed 20 April 2015

Stayed at the hotel for the Frozen Four. Hotel under renovation and in talking to the managers they have had some challenges with contractors, and I can't fault them for trying to improve the site. Room was clean. Easy access to TD Bank Place and North Station. You can get anywhere you need to go. I initially thought the $39...

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Helpful?
1Thank Jaedpejr
GMJamieGleason, Manager at Holiday Inn Express Hotel & Suites Boston Garden, responded to this review

Dear Jaedpejr, Thank you for sharing your recent experience at our hotel. We are glad you chose to stay with us during Frozen Four. We appreciate your patience and cooperation during our lobby renovations which are now complete! We hope you stay with us again soon!

Reviewed 16 April 2015

We come to Boston once or twice a year to visit our daughter who lives here. We had never stayed at this hotel before, but will definitely be back. Great location close to TD Garden and North Station which was perfect for our plans. It's noisy outside if there is a basketball or hockey game at the Garden, but that...

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Helpful?
Thank Laura S
GMJamieGleason, Manager at Holiday Inn Express Hotel & Suites Boston Garden, responded to this review

Dear Laura S, Thank you for this 5 star review and nice comments about our staff, we really appreciate it! We are glad to hear the lobby renovations weren't too much of an inconvenience and they are now complete! We look forward to your next stay!

Binghamton, New York
Reviewed 14 April 2015

It is an old building turned into a hotel. The first impression is that parking is valet only and not cheap. Be ready to factor in $39 per day on top of room rate. The lobby was okay by hotel standards but it goes downhill from there. The elevator was old like the building and moaned and groaned as it...

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Helpful?
1Thank Ted N
GMJamieGleason, Manager at Holiday Inn Express Hotel & Suites Boston Garden, responded to this review

Dear Ted N, Thank you for sharing your recent experience at our hotel. We are glad you enjoyed our location however we are sorry to hear your disappointment with the rest of your stay. It is true, we are an older building in historical downtown Boston. We do the best we can with the space we have. We hope you...

Houston
Reviewed 14 April 2015

Great location if you are going to the Garden. Within easy walking distance of attractions, and the North Station subway stop is 1/2 block away. Good value for the money. Had a bit of an issue with check-in, but the manager handled the problem quite well. The front desk clerk copped a bit of an attitude, so they might want...

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Helpful?
1Thank dbnlaw
GMJamieGleason, Manager at Holiday Inn Express Hotel & Suites Boston Garden, responded to this review

Dear dbnlaw, Thank you for sharing your experience at our hotel. We are glad to hear you enjoyed our convenient location. We apologize for the issue at check-in but are glad to hear it was resolved well. We hope you stay with us again!

Ashland
Reviewed 9 April 2015

Cons: Hotel is under renovation, we had no idea! Rooms are ok, dated and small but fairly clean. Don't expect to sleep on game night as the windows are not insulated, fans are enjoying themselves and the police are making their presence known. Second night not so bad until 4am when the backhoe started doing whatever it was doing. Housekeepers...

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Helpful?
1Thank CountryInnAshland
GMJamieGleason, Manager at Holiday Inn Express Hotel & Suites Boston Garden, responded to this review

Dear CountryInnAshland, We are sorry to hear about the issues you experienced during your stay with us. We apologize for the outside noise and can understand your frustration. We hope you reported these issues to a manager or a member of our front desk team so we had a chance to make things right. We are almost done with improving...

Florissant, Missouri, United States
Reviewed 1 April 2015

The staff at this hotel bent over backwards to give us a terrific mini 4 - day vacation in Boston. They were undergoing a front lobby renovation and things were a bit crazy. But the room was clean and comfy, the continental breakfast was quite extensive, and the location was fantastic (close to the T which we took to Harvard...

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Helpful?
Thank Karren S
GMJamieGleason, Manager at Holiday Inn Express Hotel & Suites Boston Garden, responded to this review

Dear Karren S, We appreciate you taking the time to send us your feedback. Thank you very much for all the nice comments you sent regarding the staff, the hotel and our location. We pride ourselves on exceptional service, so it's nice to receive comments like this. We hope that you will return and be our guest again soon. Thank...

Toronto, Canada
Reviewed 31 March 2015

Right across from both the TD Banknorth Garden and North Station, with a short walk to the North End and Boston Harbor area, the location can't be beat for exploring downtown Boston. The staff were super helpful, and tried their best to make the stay great. The building is older, but well maintained. Prices tend to go up significantly on...

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Helpful?
Thank Martin C
GMJamieGleason, Manager at Holiday Inn Express Hotel & Suites Boston Garden, responded to this review

Dear Martin C, We thank you for providing feedback from you r recent stay and for rating us 5 Stars! We as a team as always thrilled to receive a perfect score so thank you. We hope that you will come back and visit us again soon. Thank you again and have a nice day!

Rutland, Vermont
Reviewed 23 March 2015

We booked two nights for the Hockey East tourney. Great location and staff was great. Happy with our room and the valet parking @ $39 was convenient. Would stay there again while attending a TD garden event.

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Thank Marcia P
GMJamieGleason, Manager at Holiday Inn Express Hotel & Suites Boston Garden, responded to this review

Dear Marcia P, Thank you for this 5 star review, we really appreciate it! We are glad you chose to stay with us during the Hockey East tournament. We are happy to hear you enjoyed our location, the room, and the convenience of valet parking. We look forward to your next stay!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Free Wifi and hot breakfast. Located across from North Station and the TD Garden making us the closest hotel to the Garden, home to both the Celtics and the Bruins. Boston is a walking city and the hotel is central to all the historic neighborhoods and attractions you want to visit. The hotel is in walking distance to many of Boston’s historic sites, Faneuil Hall, Paul Reveres house, Boston Harbor, Beacon Hill and the Freedom Trail. With many great restaurants and attractions also in easy reach this hotel in Boston’s North End is an ideal location for your next visit.Business travelers appreciate that the hotel is near the financial center, the Government Center, Massachusetts General Hospital, Spaulding Rehabilitation Center and Massachusetts Eye Ear Center. Boston is home of many of the world’s finest colleges and the hotel is located in within minutes of many of them; Harvard, Yale, Cambridge, MIT and Boston College.Holiday Inn Express & Suites Boston Garden has an unbeatable location with valet parking and complimentary hot breakfast, 24-hour fitness room, business center and WiFi. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Boston Garden

Address: 280 Friend Street, Boston, MA 02114 (Formerly The Hotel at Boston Garden)
Region: United States > Massachusetts > Boston
Price Range: $162 - $500 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Hotel & Suites Boston Garden 3*
Number of rooms: 72
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Boston Garden
Holiday Inn Express Boston
Holiday Inn Boston
Hotel Style:
#57 Family Hotel in Boston
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Boston Garden staff and other travellers.
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Marble, North Carolina
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Questions? Get answers from Holiday Inn Express Hotel & Suites Boston Garden staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upgrade above standard room”
 of 5 bubbles togojjh, 4 Oct 2016 | Read review
“The next time I would ask for a room away from Friend Street”
 of 5 bubbles Attkica, 2 Sep 2016 | Read review
“Street side rooms are noisy due to local bars”
 of 5 bubbles bunnycakes, 26 Aug 2016 | Read review
“Easy to get to train, about 10 minute drive. Was so much fun, about a 1/2 hour commute.”
 of 5 bubbles 850marv, 3 Aug 2016 | Read review
“we heard no noise - very quiet (except for the obvious morning construction outside)”
 of 5 bubbles 790ritsm, 22 Jul 2016 | Read review
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