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Hilton Boston Logan Airport

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#60 of 82 Hotels in Boston
GreenLeadersBronze level
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Hilton Boston Logan Airport
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3,048 Reviews from our TripAdvisor Community

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Showing 2,866: English reviews
Level Contributor
48 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed yesterday NEW via mobile

Love the close proximity to the airport. Beautiful hotel and friendly service from check in to staff in bar. Comfortable large room and surprised how quiet it is since connected to the airport. Definitely recommend if traveling to or from Boston.

Helpful?
Thank Sue H
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 days ago NEW via mobile

You can walk from hotel to terminal A without going outside via the skybridge. That's plus. As a Dimond member I was upgraded to an executive room. Unfortunately Friday nights the club lounge closes and does not open until Sunday morning. Room comfort, big bathroom. Good view. The check in process was OK the representative unfriendly, did not explain where... More 

Helpful?
Thank Jim C
Kathryn M, Director of Rooms and Guest Services at Hilton Boston Logan Airport, responded to this review

Dear Jim C, Thank you for choosing to stay with us before your early morning flight. We appreciate the time you took to share your experience with us, and we apologize for your check in experience. As a Diamond Hilton HHonors member it is very valuable to hear from you. We do hope that you stay with us again, as... More 

Vancouver Island, Canada
Level Contributor
15 reviews
7 hotel reviews
Reviewed 3 days ago NEW

Being so close to Logan, I really didn't expect the quiet and calming atmosphere of this hotel. The staff was friendly and extremely helpful. The rooms were very clean and nicely appointed. We were able to get our breakfast to go despite our 7AM flight time. The airport Skywalk makes getting to your gate less stressful and, yes, pleasant. Their... More 

Helpful?
Thank LindaWine
Dublin
Level Contributor
9 reviews
3 hotel reviews
Reviewed 3 days ago NEW via mobile

I have stayed at this hotel 4 times. Each time on the executive floor. I had another booking for late December but I've been left so underwhelmed I have decided to cancel it. The rooms are well overdue a complete makeover, the staff are constantly on a tip hunt and the food is nothing special. The one thing it has... More 

Helpful?
Thank ShayMouse
Kathryn M, Director of rooms and Guest Services at Hilton Boston Logan Airport, responded to this review

Dear ShayMouse, We are disappointed to hear that you have decided to cancel your upcoming stay with us. We do hope that if in the future you find our Hotel convenient you do contact me directly so we may welcome you back. Our team would truly appreciate the opportunity to make your next stay special with us. All the Best,... More 

Nantucket, Massachusetts
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 days ago NEW

Airport hotel, stayed the night prior to travel. No refrigerator in the room (transporting perishables)--took 3 contacts and 2 hours to get one, each time being told "a few minutes". Waited in line 20 minutes to check-in, and it was very perfunctory. No where near as appealing as the Courtyard Marriot up the street.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank LRR75
Kathryn M, Director of Rooms and Guest Services at Hilton Boston Logan Airport, responded to this review

Dear LRR75, Thank you for your feedback, we appreciate your time and apologize for the delays of service that you experienced. We hold our service levels to a high standard, and understand the disappointment with the delays you experienced. The Hotel has made changes recently to ensure our guests are able to immediately relax and enjoy their stay once arrived.... More 

Yorba Linda, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 days ago NEW

I love the Hilton for its close proximity to the terminals. Efficient tram service. Staff is friendly. Beds are nice. I have a bad back and this is more important to me than having a cafe on site. There is however a nice coffee bar in the lobby and you can get a glass of wine there also. Sometimes I... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank grandmapatty80
framingham, ma
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 5 days ago NEW

I hardly expected such a good experience when staying overnight here -- for dawn access to Logan Airport - the eve before Thanksgiving, but I was super-impressed by almost every aspect of this hotel. Room/bed, facilities, every staff member helped this mature, solo female traveler to feel pampered and welcomed. No request went unfulfilled, even my request for (forgotten) toothpaste,... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank chrislyons
Kara H, Front Office Manager at Hilton Boston Logan Airport, responded to this review

Dear chrislyons, We are thrilled to read of your delightful experience with us! We know traveling around the holidays can be very daunting, and we're so pleased to hear our team went above and beyond to make your stay enjoyable. We look forward to hosting you again soon! Best Wishes, Kara Herbeck More 

Franklin, MA, United States
1 review
Reviewed 5 days ago NEW

This hotel has a perfect location to fly out of Logan, especially for Delta and Southwest. No need for a shuttle you can just walk, and all indoors. The pub is also a good place to hang out, have a drink even watch a game. And the staff is really nice. I spilled my drink and they replaced it for... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank cindybL5025PX
Nantucket, Massachusetts
1 review
Reviewed 1 week ago NEW

Why does it take 20 Minutes to check in at a slow period in the middle of the day? Why does it take 1 hour, a visit to the front desk and 2 calls to get a frig delivered to the room. Why does the Guest Service Hotline forget to call you right back when they say they will? Then... More 

Helpful?
Thank Foggedinagain
Kara H, Front Office Manager at Hilton Boston Logan Airport, responded to this review

Dear Foggedinagain, Thank you for taking the time to share your feedback with us. I am very disappointed to learn of the service you received throughout your stay, as I can assure you this is not standard for our hotel. I encourage you to reach me directly so I may gather more details from your stay, and make it right.... More 

Mount Laurel, New Jersey
Level Contributor
3 reviews
Reviewed 1 week ago NEW

This hotel is dated big-time. Needs renovation before I ever stay here again. Pillows were horrendous. Like the ones from 10 years ago. Also is extremely overpriced. $40 to park overnight? That's ridiculous. Stay elsewhere unless you absolutely have to stay here.

Helpful?
Thank David H
Kara H, Front Office Manager at Hilton Boston Logan Airport, responded to this review

Dear David H, Thank you for sharing your experience with us. We appreciate your feedback, as we are always looking for ways to improve our guests' experience. Should you chose to stay with us again, it would be our pleasure to welcome you back. Best Wishes, Kara Herbeck More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Connolly's Publik House
Connolly's Publik House
Cuisines: American, Bar, Pub, Soups
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Hilton Boston Logan Airport hotel is the only hotel located on airport property with a climate controlled walk-way to terminals, a shuttle bus, and minutes to historic downtown Boston. Featuring spacious, sound-proof rooms with views of the city and Boston Harbor, it’s the perfect spot for a meeting or to start your next adventure. ... more   less 

Additional Information about Hilton Boston Logan Airport

Address: One Hotel Drive, Logan International Airport, Boston, MA 02128-5500
Region: United States > Massachusetts > Boston > East Boston / Logan Airport
Price Range: $219 - $499 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Boston Logan Airport 4*
Number of rooms: 599
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Hotels.com, Expedia, Orbitz, Priceline, Odigeo, Travelocity and Jetsetter so you can book your Hilton Boston Logan Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Boston Logan Airport Hotel Boston
Hilton Hotel Boston
Boston Hilton
Hotel Style:
#36 Green Hotel in Boston
#39 Luxury Hotel in Boston
#41 Business Hotel in Boston
#42 Family Hotel in Boston
#51 Romantic Hotel in Boston
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Boston Logan Airport staff and other travellers.
24 questions
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See all questions (24)

Questions? Get answers from Hilton Boston Logan Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner rooms have large corner windows”
  • Nighttime view from corner room
  • Room with daytime view
 of 5 bubbles lotgottod, 22 Nov 2016 | Read review
“On airport property without airport noise”
 of 5 bubbles JimofAC, 22 Nov 2016 | Read review
“hotel is very quiet, you can't tell that you are next to an airport”
 of 5 bubbles JamesBondLosAngeles, 5 Nov 2016 | Read review
“Top floors have great views”
 of 5 bubbles gwendolin82, 4 Nov 2016 | Read review
“Not sure about value since it was part of a tour package.”
 of 5 bubbles pk teacher, 3 Nov 2016 | Read review
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