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Comfort Inn - Boston

Booking.comUS$178*
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#75 of 83 Hotels in Boston
GreenLeadersSilver level
14/05/2017 15/05/2017
1 room 2 adults 0 children
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Comfort Inn - Boston
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252 Reviews from our TripAdvisor Community

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Showing 219: English reviews
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Downers Grove, Illinois
Reviewed 4 weeks ago via mobile

900 Morrissey Blvd. Friendly staff and nice rooms. Breakfast served in morning. Only issue was homeless lady that was in breakfast every morning, eating and then take bag of food. Commendable but do you really want to commingle?

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Helpful?
Thank B8594PKgregc
Andrea K, Assistant GM at Comfort Inn - Boston, responded to this review

B8594PKgregc, thank you for taking the time to share your thoughts with us. We're glad to hear you enjoyed our clean guest room and friendly service. We agree it's hard to beat and it sets us apart from the other hotels in Boston. However, we're sorry to hear about your negative experience in the breakfast room. We'll be sure to...

Helena, Arkansas
HOTEL’S FAVOURITE REVIEW
Reviewed 27 October 2016

I wish I had taken down their names, but the two gentlemen who were working the desk on the night of Tuesday, October 26th deserve a medal. Unfortunately, our connecting flight in NY was canceled due to mechanical difficulty and we were put up in NY, which meant my Expedia reservations with Comfort Inn needed to be canceled and refunded,...

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Helpful?
1Thank kevinas312
About Hotel's Favourite Review
Andrea K, Assistant GM at Comfort Inn - Boston, responded to this review

We thank you for sharing this great feedback with us, kevinas312. We truly strive to ensure our guests have an enjoyable and memorable time at our hotel and are so pleased to hear that our team members exceeded your expectations. We will pass your compliments to the front desk staff right away! We hope you will come back as our...

Cupertino, California
Reviewed 19 March 2017 via mobile

I had a pleasant stay at Comfort Inn. Kristin at the reception was very helpful. We came in at 8 am after a red eye and were super tired. She got us an early check in and even offered to change our room later since the room was at the back near the trains. Breakfast was good and the shuttle...

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Helpful?
Thank Lalitha V
Andrea K, Assistant GM at Comfort Inn - Boston, responded to this review

Thank you for the excellent rating, Lalitha V! We're delighted to hear that you had such a positive experience at the Comfort Inn Boston. Our staff makes every effort to ensure that our guests feel welcome upon their arrival and it's wonderful to hear that Krystal treated you so well. We're dedicated to providing our guests with top-notch service. Thanks...

Greater Manchester, United Kingdom
Reviewed 13 March 2017 via mobile

The hotel staff here goes beyond the norm to help out. Our international flight did not take off until 900pm and they allowed us to extend our room until 300pm. They were very friendly and we would stay here again.

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Helpful?
Thank edward s
Andrea K, Assistant GM at Comfort Inn - Boston, responded to this review

Edward S, thank you for the great review. It's great to hear our staff provided you with exceptional service during your recent stay. We're delighted to know that we were able to exceed your expectations and we look forward to hosting you again during your next trip to Boston.

Canada
Reviewed 23 February 2017

My stay at this hotel was absolutely perfect. We arrived at night and the staff member was very helpful at checking us in. When we got to our room, it looked like we had been upgraded to a nicer room so that was surprising! The room had a separate room with a door for the bedroom,then a living area with...

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Helpful?
Thank Shelby P
Andrea K, Assistant GM at Comfort Inn - Boston, responded to this review

Shelby P, thank you for taking the time out to write your positive review about our hotel. We are elated that you enjoyed your stay with us and appreciate you taking the time to complement our hotel and our staff. We look forward to many more future visits from you!

Granville, Massachusetts
Reviewed 19 February 2017 via mobile

The travel agency we use at work called around until they found a room available for me after my late night flight was canceled. The hotel would not take a reservation over the phone I had to show up in person. I was able to get a taxi here quite quickly and thankfully they still had rooms available by the...

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Helpful?
Thank Granville75
Andrea K, Assistant GM at Comfort Inn - Boston, responded to this review

Thank you for sharing with us, Granville75. We're sorry to hear you were not satisfied with your time here at the Comfort Inn Boston. The concerns you've listed have been shared with our entire management team as we truly value your feedback. While we know that does not change your experience, we hope that you can feel confident that we...

Pittsburgh, Pennsylvania
Reviewed 18 February 2017

First, it took us a half hour to get a parking space in the lot, and it was only 7 p.m., not the middle of the night. Worst of all, a custodian on duty at the hotel, on the evening of Feb. 18, 2017, was incredibly rude to me, when I had said nothing to him. He was not wearing...

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Helpful?
2Thank 1MomOf22014
Andrea K, Assistant GM at Comfort Inn - Boston, responded to this review

Thank you for sharing with us, 1MomOf22014. We're sorry to hear you were not satisfied with your time here at the Comfort Inn Boston. The concerns you've listed have been shared with our entire management team as we truly value your feedback. We would very much like to speak with you regarding your experience and invite you to please contact...

Boston, Massachusetts
Reviewed 16 January 2017 via mobile

First time ever staying at the Comfort Inn. The staff was very nice and the hotel was cozy. The room was clean and conformable. Breakfast was hot and cold with a variety to choose from. There is not a restaurant with in the hotel, however the Dearwood Restaurant is available 24hrs, close by and delivers.

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Helpful?
Thank temesha a
Andrea K, Assistant GM at Comfort Inn - Boston, responded to this review

Thank you for taking the time out to write your positive review about our hotel, temesha a. We are elated that you enjoyed your stay with us and appreciate you taking the time to compliment our hotel and staff. We look forward to many more future visits from you!

Highland Park, New Jersey
Reviewed 15 January 2017

It has taken me six days to decide to write this review because firstly, I really didn't care to relive the nightmare experience and the associated emotions. Plus, it was very clear to me that this hotel could care less about a bad review. After all, if they did things would have been handled much differently. Nevertheless this is still...

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Helpful?
6Thank RThomas15
Andrea K, Assistant GM at Comfort Inn - Boston, responded to this review

Dear RThomas15, we regretted reading about all the issues that you experienced during your stay with us. Our Leadership Team reviewed your comments and we stand behind Joe. While we truly apologize that you felt differently, our investigation concluded that the situation was in fact handled properly. We always strive to provide a great experience for all of our guests....

Holyoke, Massachusetts
Reviewed 14 January 2017 via mobile

Staff very friendly and informative. I did however did not like that the alarm clock went off at 7am and I hadn't set it to do so. There was also a very loud couple arguing at 8:30am which I found to be very rude. Other than that, not bad for one night stay.

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Helpful?
Thank Spl1cerr
Andrea K, Assistant GM at Comfort Inn - Boston, responded to this review

Spl1cerr, thank you for taking the time to share your review with us. We always strive to provide our guests with a comfortable and relaxing stay. We apologize for the noise challenges you faced during your stay and want you to know that we take your feedback seriously. We hope you'll give us another chance to share an even better...

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Multilingual Staff
  • Breakfast Available
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry

Additional Information about Comfort Inn - Boston

Address: 900 William T Morrissey Blvd, Boston, MA 02122-3329
Region: United States > Massachusetts > Boston > Dorchester / Roxbury / Mattapan
Price Range: $260 - $428 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Comfort Inn - Boston 3*
Number of rooms: 132
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Also Known As:
Comfort Inn - Boston Hotel Boston
Boston Comfort Inn
Hotel Style:
#25 Green Hotel in Boston
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn - Boston staff and other travellers.
42 questions
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Questions? Get answers from Comfort Inn - Boston staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid the side face the road”
Traveller79Turks, 4 Jan 2017 | Read review
“Avoid the room(s) near the breakfast area if you plan on sleeping later than 6 am. Breakfast area is noisy.”
Ms_H64, 9 Dec 2016 | Read review
“since the front side has a view on a 4 lines road and the back side on the rail roads there is no preference”
Conny_Schmidt, 20 Nov 2016 | Read review
“I love the sound of the local trains, but if it is a problem for you then ask for a room away from the sound of trains going by.”
kevinas312, 27 Oct 2016 | Read review
“Stay away. Both groups we traveled on the shuttle with are switching hotels in the morning.”
U6843KKamyl, 17 Oct 2016 | Read review
5 of 5
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US$178* /night
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Prices are for 1 room, 2 adults
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