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Comfort Inn - Boston

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#75 of 82 Hotels in Boston
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Comfort Inn - Boston
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246 Reviews from our TripAdvisor Community

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Showing 213: English reviews
Boston, Massachusetts
Reviewed 3 days ago NEWvia mobile

First time ever staying at the Comfort Inn. The staff was very nice and the hotel was cozy. The room was clean and conformable. Breakfast was hot and cold with a variety to choose from. There is not a restaurant with in the hotel, however the Dearwood Restaurant is available 24hrs, close by and delivers.

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Helpful?
Thank temesha a
Andrea K, Assistant GM at Comfort Inn - Boston, responded to this review

Thank you for taking the time out to write your positive review about our hotel, temesha a. We are elated that you enjoyed your stay with us and appreciate you taking the time to compliment our hotel and staff. We look forward to many more future visits from you!

Highland Park, New Jersey
Reviewed 4 days ago NEW

It has taken me six days to decide to write this review because firstly, I really didn't care to relive the nightmare experience and the associated emotions. Plus, it was very clear to me that this hotel could care less about a bad review. After all, if they did things would have been handled much differently. Nevertheless this is still...

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1Thank RThomas15
Holyoke, Massachusetts
Reviewed 5 days ago NEWvia mobile

Staff very friendly and informative. I did however did not like that the alarm clock went off at 7am and I hadn't set it to do so. There was also a very loud couple arguing at 8:30am which I found to be very rude. Other than that, not bad for one night stay.

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Helpful?
Thank Spl1cerr
Andrea K, Assistant GM at Comfort Inn - Boston, responded to this review

Spl1cerr, thank you for taking the time to share your review with us. We always strive to provide our guests with a comfortable and relaxing stay. We apologize for the noise challenges you faced during your stay and want you to know that we take your feedback seriously. We hope you'll give us another chance to share an even better...

Barrie, Canada
Reviewed 2 weeks ago

The overall hotel has a great environment. The staff is friendly, the rooms are fairly nice. Although my specific room did not have shower that worked. The beds themselves are very comfy. It is worth the money.

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Helpful?
Thank TiarraR13
Andrea K, Assistant GM at Comfort Inn - Boston, responded to this review

TiarraR13, thank you so much for your review. Your satisfaction is paramount to the success of our business, and we want to let you know that we value you and your patronage very much. We're also happy you enjoyed sleeping in your cozy bed. We look forward to welcoming you back soon.

Turks
Reviewed 2 weeks ago

This was a Christmas getaway with the hopes of being our 1st white christmas but we were only fortunate to see a bit of light snow on the last night we were there for only a half hour. Price for the room was adequate as it was a last minute booking. Shuttle from the airport was quick and easy. However...

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Helpful?
Thank Traveller79Turks
Andrea K, Assistant GM at Comfort Inn - Boston, responded to this review

Dear Traveller79Turks, thank you kindly for taking the time to review our hotel. It's wonderful that you were able to take advantage of our many amenities that we offer our guests. But please allow us to apologize for the poor customer service and other issues you encountered. We appreciate your comments and will take all feedback into account as our...

Villa Park, Illinois
Reviewed 9 December 2016

We stayed at this hotel for a quick anniversary trip to Boston in October. We did not want to rent a car and this hotel made that decision easier since they offered a shuttle from the airport (Logan), there and back. There is also a shuttle to the nearest "T" station. I would say they are "free", but you really...

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Helpful?
1Thank Ms_H64
Andrea K, Assistant GM at Comfort Inn - Boston, responded to this review

Dear Ms_H64, thank you for taking the time to connect with us. We are glad that you enjoyed your stay at the Comfort Inn but we are sorry to hear about the challenges you experienced. While we know this does not change your experience, we would like to assure you that your thoughts have been heard by our Hotel Operations...

Delmar, New York
Reviewed 30 November 2016

You can spend a lot more and stay in downtown Boston and what will you get for that? Shinier surfaces, a glitzier lobby, amybe mints on your pillow. But you won't get parking and you will pay a lot more. I like that I can park at the hotel and then take a shuttle to the T or the airport....

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Thank PainterRob
Andrea K, Assistant GM at Comfort Inn - Boston, responded to this review

PainterRob, thank you for your review. We're glad to hear you had an enjoyable stay with us. We love knowing our location suited your needs so well. We're also happy you found so much comfort in your room and our amenities. We hope we'll have the chance to share these conveniences with you again in the future. Thank you again...

Luzon, Philippines
Reviewed 20 November 2016

+ friendly staff + good, healthy breakfast ( allways fresh fruits) + clean room + bridge and 5 minutes walk to stop&shop + shuttle service to the JFK/ UMAS train station + park area close by the hotel for jogging or walking - even the privacy sign was shown at the room somebody entered and cleaned it

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Thank Conny_Schmidt
Andrea K, Assistant GM at Comfort Inn - Boston, responded to this review

Conny_Schmidt, thank you for the great review. It is wonderful to know that we could provide you with a comfortable and convenient stay during your trip to Boston. We hope you’ll return to the Comfort Inn Boston soon. We look forward to hosting you again in the near future.

Reviewed 12 November 2016 via mobile

I love the Comfort brand hotels. They are exactly that, comfortable, spacious and they have free breakfast with a variety of foods. PROS: airport shuttle, free breakfast, 15 mins from the city, spacious rooms with a fridge. CONS: slow internet

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Thank Maggie C
Andrea K, Assistant GM at Comfort Inn - Boston, responded to this review

It is always wonderful to hear that our guests had an amazing experience with us, Maggie C. Here at the Comfort Inn Boston, we strive to provide our guest with 100% satisfaction and we are indeed happy that we were able to do so. We will be sure to relay your comments to the team. We look forward to seeing...

Salem, Oregon
Reviewed 30 October 2016

We arrived here in Boston and were greeted by Ashante and Oliver at the desk. What friendly and helpful folks they were!!! They both explained their shuttle service as well as our tour we were taking and the shuttle service they provided. The shuttle into Boston provided by Grey Line picked us up each morning at 0830 and brought us...

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Helpful?
2Thank amfoxy
Andrea K, Assistant GM at Comfort Inn - Boston, responded to this review

Dear amfoxy, thank you for the great review. We're thrilled to hear that you felt right at home while staying with us! We love knowing we were able to accommodate you so well, and can't wait for another chance to host you. Don't wait too long to return!
 Thank you again for your kind words, and have a beautiful day.

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Multilingual Staff
  • Breakfast Available
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry

Additional Information about Comfort Inn - Boston

Address: 900 William T Morrissey Blvd, Boston, MA 02122-3329
Region: United States > Massachusetts > Boston > Dorchester / Roxbury / Mattapan
Price Range: $127 - $411 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Comfort Inn - Boston 3*
Number of rooms: 132
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Also Known As:
Comfort Inn - Boston Hotel Boston
Boston Comfort Inn
Hotel Style:
#25 Green Hotel in Boston
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn - Boston staff and other travellers.
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Questions? Get answers from Comfort Inn - Boston staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid the side face the road”
 of 5 bubbles Traveller79Turks, 4 Jan 2017 | Read review
“Avoid the room(s) near the breakfast area if you plan on sleeping later than 6 am. Breakfast area is noisy.”
 of 5 bubbles Ms_H64, 9 Dec 2016 | Read review
“since the front side has a view on a 4 lines road and the back side on the rail roads there is no preference”
 of 5 bubbles Conny_Schmidt, 20 Nov 2016 | Read review
“I love the sound of the local trains, but if it is a problem for you then ask for a room away from the sound of trains going by.”
 of 5 bubbles kevinas312, 27 Oct 2016 | Read review
“Stay away. Both groups we traveled on the shuttle with are switching hotels in the morning.”
 of 5 bubbles U6843KKamyl, 17 Oct 2016 | Read review
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