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Comfort Inn - Boston

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Traveller (66)
Room & Suite (107)
Dining (9)
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Overview
  • Excellent21%
  • Very good38%
  • Average24%
  • Poor9%
  • Terrible8%
Travellers talk about
“jfk umass”(8 reviews)
“shuttle service”(18 reviews)
“stop shop”(5 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3 Star Hotel
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (301)
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All reviewsjfk umassshuttle servicestop shopfree shuttlemorrissey blvdtrain stationbreakfast was deliciousfree breakfastthe hotel offersthe hotel is cleanstayed one nightyogurtpublic transportationinnsuber
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11 - 15 of 261 reviews
Reviewed 5 November 2017

This hotel is a updated hotel with horrible cleaning skills. The first room we went to smelled awful, the front desk staff agreed and we were moved. In the new room the bed skirt had a stain on it. On our way out we asked...More

Thank Kristy K
Response from Andrea K, Assistant GM at Comfort Inn - BostonResponded 11 December 2017

Kristy K, thank you for taking the time to review our hotel. We appreciate and value all of our guest feedback, both positive and constructive, as it is an excellent tool to continually improve our processes and afford a better experience for our future guests....More

Reviewed 5 November 2017

Convenient location right off 128 near entertainment and fine restaurants (La Scala) nearby. The rooms are clan and non-pretentious, and the dining area is clean and open with booths and tables. Good for the budget-conscious. Free chocolates at front desk, while they last. Independent restaurant...More

Thank GabeyBaby
Response from Andrea K, Assistant GM at Comfort Inn - BostonResponded 11 December 2017

GabeyBaby, thank you for sharing your feedback. We are delighted to hear that you had an enjoyable stay at the Comfort Inn Randolph and will definitely pass your praises on to them. We hope you'll come back to stay with us too.

Reviewed 3 November 2017 via mobile

I stayed here with a friend overnight. My husband was at Tufts Medical Hospital overnight and we needed a place to stay. It had the most reasonable rates around! I would not recommend the shuttle unless you are coming from or going to the airport....More

Thank Sher3
Response from Andrea K, Assistant GM at Comfort Inn - BostonResponded 4 November 2017

We're pleased to hear that we were able to accommodate you during your recent trip to Boston, Sher3. We're delighted to hear that our staff took the time to talk with you and provided you with exceptional service throughout your stay. We strive to create...More

Reviewed 30 October 2017

It was October and had been looking for a reasonably priced hotel and I found this on Expedia.com. Though located out of central Boston, getting around was so easy with complimentary shuttle to the nearest red line T and even to the airport. That solves...More

Thank selinateo
Response from Andrea K, Assistant GM at Comfort Inn - BostonResponded 1 November 2017

Selinateo, we're thrilled you had such a pleasant time with us. We strive to offer top-notch service and convenience for our guests. It's fantastic you enjoyed and appreciated our convenient location. That's what we like to see. It's also wonderful our team took such good...More

Reviewed 25 October 2017

Having stayed at a variety of hotels for work over the past 15 years, I feel that this hotel was just adequate when compared to the Residence Inn, which is my hotel of choice. I notified the hotel when I made the reservations that we...More

1  Thank Tcsar
Response from Andrea K, Assistant GM at Comfort Inn - BostonResponded 27 October 2017

Thank you for taking the time to share your comments with us, Tcsar. We are extremely disappointed to hear you were not impressed with your stay here. I am also very sorry to hear that you were disappointed and upset with our staff. I can...More

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Shuttle Bus Service
Airport Transportation
Breakfast included
Multilingual Staff
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Details
Price range
US$166 - US$275 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Best Value Hotel in Boston
#25 Green Hotel in Boston
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$166 - US$275 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Best Value Hotel in Boston
#25 Green Hotel in Boston
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (66)
Room & Suite (107)
Dining (9)
Amenities (17)
Questions & Answers
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Cindy M
28 January 2018|
AnswerShow all 3 answers
Response from selinateo | Reviewed this property |
If you are the guest of the hotel, they will let you park for free during the duration of your stay but if you are to park & fly, yes there are several packages (3,7,14, 21 days) that you can check online for a great deal.
0
Votes
cromwell1943
10 September 2017|
AnswerShow all 2 answers
Response from behonest50 | Reviewed this property |
there is no charge at time of use BUT the hotel adfs a 9.95 fee to your bill for parking, shuttle service. you should clarify at checkin. they have you sign a paper agreeing to this charge so read it.
0
Votes
robertmjp1122
2 September 2017|
Answer
Response from Hunchat | Reviewed this property |
You have to call the hotel for the shuttle to pick you up after you get your bags. It may take a while depending on the time of day with traffic.
0
Votes
Room Tips
"Don't go here...."
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"Don't stay here until they finish the remodel. Call and ask BEFORE you book."
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"As to be on the side of the parking lot, not the T"
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"away from the main road."
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