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Kimpton Onyx Hotel

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#36 of 82 Hotels in Boston
Certificate of Excellence
GreenLeadersSilver level
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Kimpton Onyx Hotel
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1,315 Reviews from our TripAdvisor Community

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Showing 1,214: English reviews
Ames, Iowa
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 3 days ago NEW

We spent four nights at the Onyx and at the end we felt like family: the staff was extraordinarily kind and friendly, the photos we found in our room a lovely touch, the evening reception a relaxing break after a long day of sightseeing. The hotel was quiet but centrally located for the North End, Freedom Trail, Faneuil Hall/Quincy Market,... More 

Helpful?
Thank World_traveler_mamma
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 days ago NEW

We stayed one night at the Onyx during Thanksgiving week in Boston. The service was generally very friendly throughout our stay and the hotel was conveniently located near TD Garden, where we attended the Celtics-Spurs game. Compared to the other Kimpton properties we've stayed at throughout the years, this hotel seemed to be in need of a bit of freshening... More 

Helpful?
Thank Edward W
Fairhaven, Massachusetts
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 6 days ago NEW

The hotel is clean and modern. It is located in a great place if you are going to an event at TD Garden. It is also close to Faneuil Hall, but it is kind of intimidating to walk back at night if you are alone. I checked in early because I had a business commitment that morning. For that, I... More 

Helpful?
Thank Eleanor C
Charlottesville, Virginia
1 review
Reviewed 1 week ago via mobile

We chose this hotel because it was close to the TD Garden and we were not disappointed. The staff were friendly and very accommodating. Great room. We we're invited to happy hour where there is wine tasting. We will definitely stay here again when we come back to see The Bruins.

Helpful?
Thank Moosesbythecreek
Buffalo, New York
Level Contributor
3 reviews
Reviewed 2 weeks ago

I spent one night here in November 2016. The staff was incredibly friendly and helpful, the location is fantastic (very close to the North Station on the T, and near Boston's North End), and it was the best night's sleep I've had in a hotel probably ever. The beds were firmer than your typical hotel bed (admittedly a personal preference,... More 

Helpful?
Thank ActingLinguist
Jessica L, General Manager at Kimpton Onyx Hotel, responded to this review

Thank you so much for the glowing review! The robes, are my favorite part of the room. But as you mentioned, there are so many wonderful amenities that create a cozy room. I hope you'll come back and stay again. Best, Jessica More 

New Hampshire
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 2 weeks ago

We stayed here because we were attending a concert at TD Garden. It is an excellent location for attending an event but as far as quality and comfort the hotel is over priced. Check in was easy and quick. The front desk staff were very welcoming and they had cocktail hour where they served wine. We paid an outrageous price... More 

Helpful?
Thank Dolcemon
Jessica L, General Manager at Kimpton Onyx Hotel, responded to this review

I am very sorry that our staff was rude to you. That is extremely unacceptable and we will follow up with our team. I do apologize that you missed the amenities that are hanging on the shower wall. We of course have extra smaller size for those who prefer them. Please feel free to reach out with any additional information... More 

Calgary, Canada
Level Contributor
109 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 3 weeks ago

Close to the Gardens, easy walk to the Italian restaurants in the North end and an easy walk over to Boston Commons. It is also close to a subway stop on the orange line. Very well designed lobby and rooms. I really appreciate the $10 raid the bar credit as a member and the wine hour in the evening. Staff... More 

Helpful?
Thank 210craig J
Jessica L, General Manager at Kimpton Onyx Hotel, responded to this review

I'm happy to see that you loved your stay and I can't agree more, we have the best location! Thanks for letting us know :) Safe travels, Jessica Jessica Lavin General Manager Jessica.Lavin@onyxhotel.com More 

Columbus, Ohio
Level Contributor
3 reviews
Reviewed 3 weeks ago

Perfect one night stay. Very walkable to all the main tourist spots. Very clean, and cute boutique hotel. Only down side was our room looked directly into another room, if the curtains were open there would have been zero privacy.

Helpful?
Thank Brittany K
Jessica L, General Manager at Kimpton Onyx Hotel, responded to this review

I'm glad that you had a great time in Boston, and I hope that you'll be back soon to do so more exploring. Please feel free to reach out when you return so I can take care of blocking your room for you. Best, Jessica Jessica Lavin General Manager Jessica.Lavin@onyxhotel.com More 

Concord, Massachusetts
Level Contributor
3 reviews
Reviewed 3 weeks ago

This hotel has it all - proximity to the Garden, bars and restaurants. Easy to access via either Commuter Rail into North Station or Green/Orange line, it serves as a great place to crash if going out for a concert, sports game or other event at TD Garden. You also are walking distance from the North End, Charlestown, Faneuil Hall... More 

Helpful?
Thank Brendan M
Jessica L, General Manager at Kimpton Onyx Hotel, responded to this review

WOW! Reviews don't get much better than this :) Thank you for sharing your experience Brendan, and I hope you'll be back! Safe Travels, Jessica Jessica Lavin General Manager Jessica.Lavin@onyxhotel.com More 

Panama City Beach, Florida
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago

Great room, clean, close to MGH, The Garden. Room service rates are very reasonable and so are the prices on the mini bar. You can't go wrong with any of the Kimpton hotels if you travel with pets, the hotels offer pet beds, bowls, and treats.

Helpful?
Thank jittervw
Jessica L, General Manager at Kimpton Onyx Hotel, responded to this review

The only thing that is better than our location is our staff! I'm happy that the onyx was a great match for you. I hope you'll be back! Best, Jessica Jessica Lavin General Manager Jessica.Lavin@onyxhotel.com More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Kimpton Onyx Hotel, a luxury boutique hotel in historic downtown Boston, offers exceptional service in stylish surroundings. This gem of a hotel is situated on a charming side street within walking distance of the Boston TD Garden (Fleet Center), Bunker Hill, the Freedom Trail, Faneuil Hall and North Station. The notable neighborhood is harmoniously met with the old-world hospitality of this Kimpton Hotel. The mesmerizing Ruby Room lounge adds to the bejeweled ambiance. ... more   less 

Additional Information about Kimpton Onyx Hotel

Address: 155 Portland St, Boston, MA 02114-1702
Region: United States > Massachusetts > Boston
Price Range: $174 - $541 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Kimpton Onyx Hotel 4*
Number of rooms: 112
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Also Known As:
Onyx Hotel Kimpton
Hotel Style:
#10 Spa Hotel in Boston
#18 Green Hotel in Boston
#27 Luxury Hotel in Boston
#29 Business Hotel in Boston
#31 Romantic Hotel in Boston
#34 Family Hotel in Boston
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Questions & Answers

Here's what travellers have asked, with answers from Kimpton Onyx Hotel staff and other travellers.
10 questions
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Boston, Massachusetts

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Questions? Get answers from Kimpton Onyx Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not by the elevator”
 of 5 bubbles eleanorc876, 27 Nov 2016 | Read review
“Lower number rooms had less direct early AM sunlight, and higher floors meant less street noise”
 of 5 bubbles ActingLinguist, 18 Nov 2016 | Read review
“go elsewhere”
 of 5 bubbles tvssk, 13 Oct 2016 | Read review
“Ask for street view, there are rooms looking at parking lots”
 of 5 bubbles alejandrom291, 29 Sep 2016 | Read review
“Great location, friendly staff, and stylish”
 of 5 bubbles 714jordana, 27 Sep 2016 | Read review
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