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Kimpton Onyx Hotel

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#35 of 82 Hotels in Boston
Certificate of Excellence
GreenLeadersSilver level
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Kimpton Onyx Hotel
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1,335 Reviews from our TripAdvisor Community

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Showing 1,232: English reviews
Belgrade, Serbia
Reviewed 1 week ago

The experience we had while staying at the Onyx hotel in Boston was nothing short of amazing! From the moment we checked-in (in the middle of an extremely severe snow storm) until our departure, everything was just - perfect. We did not encounter even a simple problem. Check-in: this was the most beautiful experience ever. The reception staff, lead by...

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Helpful?
1Thank Vladimir V
Saint Augustine, Florida
Reviewed 1 week ago via mobile

The staff at Kimpton hotels are so kind and creative. We stayed here on our in and on our way out and they couldn't have been more helpful. We learned upon checking in that we could not bring a goldfish to our room but the staff made up for it by bringing us cookies, snacks and milk for our girls....

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1Thank natureismychurch
Oxford, Maryland
Reviewed 1 week ago

From the time I pulled up to the door until we checked out our experience was awesome! The staff from the valet parking, front desk, warm reception and housekeeping staff where a treat. Nice to feel welcome when your at a place for the first time. I can honestly say it will not be our last!

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1Thank rherbert2
San Pedro, Belize
Reviewed 2 weeks ago

The Kimpton Onyx Hotel was great place to stay while in Boston for our anniversary. We were welcomed with champagne and chocolate dipped strawberries. A delightful surprise. Each member of the hotel staff from the housekeeping ladies to the front desk were outstanding representatives of the Onyx. It is easy walking distance to the North End and all the fine...

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Helpful?
Thank Grannyinbelize
Jessica L, General Manager at Kimpton Onyx Hotel, responded to this review

I think my heart grew 10 times after reading your last two sentences! Thank you so much for sharing such a wonderful experience with us. I hope we can help you make many more wonderful memories. Happy Anniversary! Best wishes, Jessica

Mamaroneck, New York
Reviewed 3 weeks ago

This is our first time in a Kimpton Hotel and we were not disappointed. The staff was exceptional!!!! Our room was small but clean and quiet. Great location and within walking distance to Little Italy, Quincy Market and other attractions. Plus, it's steps away from TD Garden. Ruby Room is great for breakfast (didn't have lunch or dinner there) and...

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Helpful?
Thank Natalie M
Jessica L, General Manager at Kimpton Onyx Hotel, responded to this review

Our staff is definitely our best asset, and Joe has been at the core of that for a while now. Thank you so much for choosing to give the Kimpton Onyx a try. I'm so happy that your first Kimpton stay was a memorable one, and I hope that you will continue to make fun memories with us! Best Wishes,...

Springfield, Massachusetts
Reviewed 3 weeks ago

The rooms are small and a bit cramped, but the staff are really very friendly and helpful, and the hotel is well located. Right next to TD Garden and close to the North End, it's a great place to stay if you're visiting Boston. Make sure you sign up for the rewards- they're worth it.

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Helpful?
Thank ADS80
Jessica L, General Manager at Kimpton Onyx Hotel, responded to this review

Thank you so much for taking the time to share your experience with us! I'm so happy to see that you were able to connect with the staff and enjoy Boston. Safe travels, Jessica

Paranaque, Philippines
Reviewed 4 weeks ago via mobile

Stayed at the Kimpton Madeira in D.C. three years ago and again at the Onyx over New Year's Day weekend. As in the Madera I was impressed with the level of service at the Onyx. The hotel serves coffee at the lobby and the Front Desk really paid attention. One noticed I wanted some tea instead. I came in late...

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Thank Ollie758
Jessica L, General Manager at Kimpton Onyx Hotel, responded to this review

You picked two of the best hotels as your introduction to Kimpton. They both are the definition of boutique hotels, and from your review, it sounds like that is exactly what you are looking for in a hotel. Not just a comfy bed, and a room where everything works, but a friendly face who treats you life family. Thank you...

Fair Haven, Vermont
Reviewed 15 January 2017 via mobile

The was my husband and my first trip to Boston together, and we decided to stay close to TD garden as we were going to a Bruins game on Saturday. We checked in a little early and the hotel staff was more than accommodating even though the room wasn't quite ready. So they did take our bags and valet our...

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1Thank Kristine P
Jessica L, General Manager at Kimpton Onyx Hotel, responded to this review

Kristine, it sounds like you and your husband had the perfect stay! I'm so happy that you chose to stay at the Kimpton Onyx and I hope you will come back again for another game, or weekend away. Safe travels, Jessica

Sunderland, United Kingdom
Reviewed 13 January 2017 via mobile

I and my wife stayed at the Kimpton Onyx for 1 night on the 29th December and thoroughly enjoyed our stay. We booked this Hotel on the basis of excellent value and the location to the TD Garden as we had tickets for the WWE live holiday tour. Check in was swift and the front desk team were extremely helpful....

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1Thank gashnleyna
Jessica L, General Manager at Kimpton Onyx Hotel, responded to this review

It sounds like the Kimpton Onyx was the perfect match for your trip to Boston, and not just because of the location. I'm glad to read that the hotel and staff help make your short stay a lovely stay. I do hope you'll come back and visit soon. Best wishes, Jessica

Toronto, Canada
Reviewed 3 January 2017

Stayed 5 nights over Christmas holiday and I would do it again if I am ever in Boston. I was very happy with the room I got for the price I paid. It was modern, stylish, and most important, very clean. The bed and pillows were comfy, and the TV was a good size, 42" or so. It can be...

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Helpful?
Thank Russell Y
Jessica L, General Manager at Kimpton Onyx Hotel, responded to this review

I'm so happy to see that the Onyx was just what you needed for your trip to Boston Russell. Thank you so much for staying with us and for taking time to share you experience with us. I do hope you'll find your way back to Boston and back to the Onyx. Happy 2017! Jessica

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Kimpton Onyx Hotel, a luxury boutique hotel in historic downtown Boston, offers exceptional service in stylish surroundings. This gem of a hotel is situated on a charming side street within walking distance of the Boston TD Garden (Fleet Center), Bunker Hill, the Freedom Trail, Faneuil Hall and North Station. The notable neighborhood is harmoniously met with the old-world hospitality of this Kimpton Hotel. The mesmerizing Ruby Room lounge adds to the bejeweled ambiance. ... more   less 

Additional Information about Kimpton Onyx Hotel

Address: 155 Portland St, Boston, MA 02114-1702
Region: United States > Massachusetts > Boston
Price Range: $207 - $571 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Kimpton Onyx Hotel 4*
Number of rooms: 112
Reservation Options:
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Also Known As:
Onyx Hotel Kimpton
Hotel Style:
#10 Spa Hotel in Boston
#18 Green Hotel in Boston
#26 Luxury Hotel in Boston
#29 Business Hotel in Boston
#31 Romantic Hotel in Boston
#34 Family Hotel in Boston
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Questions & Answers

Here's what travellers have asked, with answers from Kimpton Onyx Hotel staff and other travellers.
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Boston, Massachusetts

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My room was looking at Portland street, right by the elevator.. and it was just fine and quiet.”
 of 5 bubbles vladimirv612, 12 Feb 2017 | Read review
“Be sure to sign up for the points program and get a $10 card to raid the mini bar!”
 of 5 bubbles rherbert2, 9 Feb 2017 | Read review
“Upper floor rooms are quieter and have a view of Cambridge.”
 of 5 bubbles Grannyinbelize, 2 Feb 2017 | Read review
“Not sure about other floors but 9th was very quiet.”
 of 5 bubbles 925nataliem, 30 Jan 2017 | Read review
“Room 908 has partial view. Some concern about noise from the ice machine across the hall when we first arrived but it wasn't a problem.”
 of 5 bubbles jimbM5094GU, 19 Dec 2016 | Read review
5 of 5