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Kimpton Onyx Hotel

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#36 of 82 Hotels in Boston
Certificate of Excellence
GreenLeadersSilver level
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Kimpton Onyx Hotel
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1,317 Reviews from our TripAdvisor Community

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There are newer reviews for Kimpton Onyx Hotel
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Showing 1,216: English reviews
Concord, Massachusetts
Reviewed 4 weeks ago

This hotel has it all - proximity to the Garden, bars and restaurants. Easy to access via either Commuter Rail into North Station or Green/Orange line, it serves as a great place to crash if going out for a concert, sports game or other event at TD Garden. You also are walking distance from the North End, Charlestown, Faneuil Hall...

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Helpful?
Thank Brendan M
Jessica L, General Manager at Kimpton Onyx Hotel, responded to this review

WOW! Reviews don't get much better than this :) Thank you for sharing your experience Brendan, and I hope you'll be back! Safe Travels, Jessica Jessica Lavin General Manager Jessica.Lavin@onyxhotel.com

Panama City Beach, Florida
Reviewed 4 weeks ago

Great room, clean, close to MGH, The Garden. Room service rates are very reasonable and so are the prices on the mini bar. You can't go wrong with any of the Kimpton hotels if you travel with pets, the hotels offer pet beds, bowls, and treats.

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Helpful?
Thank jittervw
Jessica L, General Manager at Kimpton Onyx Hotel, responded to this review

The only thing that is better than our location is our staff! I'm happy that the onyx was a great match for you. I hope you'll be back! Best, Jessica Jessica Lavin General Manager Jessica.Lavin@onyxhotel.com

Santa Fe, New Mexico
Reviewed 1 November 2016 via mobile

Clean hotel, nice staff, very quiet part of Boston but nothing special. It is very plain and doesn't have much character. Kimpton Hotels market themselves as hip, but this location is drab. Expensive for the location.

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Helpful?
Thank eatsoutabunch
Jessica L, General Manager at Kimpton Onyx Hotel, responded to this review

Thank you so much for saying at the Onyx. I appreciate you sharing your experience with us. Safe Travels, Jessica

Basking Ridge, NJ
Reviewed 1 November 2016

A few steps away from watching the Celtics or Bruins. 10 minute walk from restaurants in North End. If you are renting a car from Enterprise, that's five minute walk. Offer a happy hour (wine, etc.) in the afternoon, unable to comment as I missed it. Nice boutique hotel, reception desk is helpful. Unsure about the street where the Varden...

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Helpful?
Thank IrvingPlace
Jessica L, General Manager at Kimpton Onyx Hotel, responded to this review

I'm so glad that you were able to have a chance to try out a new hotel and a new area of the city. The construction in the surrounding neighborhoods has brought a bit of disruption to our area, but the city is aware and helping in every way that they can. A taskforce team helps to bring those in...

Reviewed 1 November 2016

Went to a concert and could not have been happier with our stay. Couple min walk to the TD Garden and steps away from all of Boston sites. Would reccomned this hotel to any one looking for a nice place and the price was right!

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Helpful?
Thank Jennifer G
Jessica L, General Manager at Kimpton Onyx Hotel, responded to this review

Thanks for the shout out, I really appreciate the love. I hope you'll come back and stay with us again. Best, Jessica Jessica Lavin General Manager Jessica.Lavin@onyxhotel.com

Reviewed 1 November 2016 via mobile

Thought the kimpton onyx was a great choice in boston. Great staff. While checking in was greeted with wine, crackers and cheese. Adequate lounge, everything was very clean and readily available in our room. Would stay here again.was in walking distance to north end and market places.

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Helpful?
Thank Kathryne S
Jessica L, General Manager at Kimpton Onyx Hotel, responded to this review

Thanks for staying with us Kathryne and for sharing your experience with me. I hope you'll come back again, our location is perfect for all the holiday fun as well. Safe Travels, Jessica Jessica Lavin General Manager Jessica.Lavin@onyxhotel.com

Reviewed 29 October 2016 via mobile

Great boutique hotel near everything in central Boston area. Hotel staff was excellent, anything we needed, they were gracious and every time we walked in the door, they said welcome back! Our room was super cute and quiet, bed was a little firm for me, but overall had a great vibe. Was working at the Science Museum this week which...

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Helpful?
Thank Natalie W
Jessica L, General Manager at Kimpton Onyx Hotel, responded to this review

I'm so glad that you found us Natalie! I hope you'll come back soon and I can't wait for you to check out our sister properties in other fun cities! Thank you for the shout out. Best Wishes, Jessica Jessica Lavin General Manager Jessica.Lavin@OnyxHotel.com

Rochester, New York
Reviewed 28 October 2016

Stayed here on a weeknight after a day of meetings in Boston, and for a Bruins game that evening. Outstanding location, especially for access to TD Garden and North Station. Hotel is Kimpton-cool in terms of decor. Room had everything you'd need. Not particularly spacious, but no complaints. Where other Kimptons have a wow factor, or a cool factor, or...

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Helpful?
Thank nmhen
Jessica L, General Manager at Kimpton Onyx Hotel, responded to this review

Thank you so much for sharing your experience with us. Its important that we hear the tough feedback. One of the most important items we train our team on is connecting with the guest, and I'm really sorry that some of the team members fell flat on that. I hope that you will give Kimpton and the Onyx another try....

Taunton, United Kingdom
Reviewed 26 October 2016 via mobile

Very close to the TD Garden if you're in town to see a show, which actually we weren't. But it was also convenient for the subway and walking distance to the Science Museum / Duck Tour pick up. Hotel was beautifully decorated and staff were so friendly & helpful. Ate dinner in the hotel bar/restaurant one night and it was...

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Helpful?
Thank mnementh20
Jessica L, General Manager at Kimpton Onyx Hotel, responded to this review

Thank you so much for the great feedback. I'm happy that you had fun at the Onyx. Hopefully it will be the perfect fit for your next stay as well. Best, Jessica Jessica Lavin General Manager Jessica.Lavin@OnyxHotel.com

Reviewed 20 October 2016

The Onyx is a very nice hotel, we love going there whenever we go to a Celtics game since it's very close from the TD Garden and from Faneuil Hall/Quincy Market, it's about 2 minutes away by foot from both, which is nice when you are coming back from a game. The rooms are very modern and clean. Also, the...

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Helpful?
Thank TravellingFromCan
Jessica L, General Manager at Kimpton Onyx Hotel, responded to this review

We are very fond of our location as well! It honestly can not be beat. I'm happy you think so too. I hope you'll be back to celebrate a few more special occasions with us in the future. Thank you for staying with us. Best, Jessica Jessica Lavin General Manager Jessica.Lavin@OnyxHotel.com

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Kimpton Onyx Hotel, a luxury boutique hotel in historic downtown Boston, offers exceptional service in stylish surroundings. This gem of a hotel is situated on a charming side street within walking distance of the Boston TD Garden (Fleet Center), Bunker Hill, the Freedom Trail, Faneuil Hall and North Station. The notable neighborhood is harmoniously met with the old-world hospitality of this Kimpton Hotel. The mesmerizing Ruby Room lounge adds to the bejeweled ambiance. ... more   less 

Additional Information about Kimpton Onyx Hotel

Address: 155 Portland St, Boston, MA 02114-1702
Region: United States > Massachusetts > Boston
Price Range: $174 - $520 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Kimpton Onyx Hotel 4*
Number of rooms: 112
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Also Known As:
Onyx Hotel Kimpton
Hotel Style:
#10 Spa Hotel in Boston
#18 Green Hotel in Boston
#27 Luxury Hotel in Boston
#29 Business Hotel in Boston
#31 Romantic Hotel in Boston
#34 Family Hotel in Boston
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Questions & Answers

Here's what travellers have asked, with answers from Kimpton Onyx Hotel staff and other travellers.
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Boston, Massachusetts

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not by the elevator”
 of 5 bubbles eleanorc876, 27 Nov 2016 | Read review
“Lower number rooms had less direct early AM sunlight, and higher floors meant less street noise”
 of 5 bubbles ActingLinguist, 18 Nov 2016 | Read review
“go elsewhere”
 of 5 bubbles tvssk, 13 Oct 2016 | Read review
“Ask for street view, there are rooms looking at parking lots”
 of 5 bubbles alejandrom291, 29 Sep 2016 | Read review
“Great location, friendly staff, and stylish”
 of 5 bubbles 714jordana, 27 Sep 2016 | Read review
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