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Hampton Inn & Suites Boston Crosstown Center

  • Free Wifi
  • Breakfast included
  • Pool
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1,053 Reviews from our TripAdvisor Community

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Showing 1,002: English reviews
Chicago, Illinois
Reviewed 19 April 2016

This is a low end Hilton hotel where the accommodations were comfortable and clean and the staff pleasant. My suite was spacious and it had a big window with a nice view. I went during the busy weekend of the marathon. The best aspect for me was the location between the airport and Cambridge. I used public transportation to move...

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Helpful?
Thank pjcjr68
Thea M, General Manager at Hampton Inn & Suites Boston Crosstown Center, responded to this review

Thank you for taking the time to share your feedback on your recent stay at our Hampton Inn. The weekend of the Boston Marathon is a fun and energetic time to be in the city. Our urban location adjacent to Boston Medical Center is great for guest in town for appointments, but we are also just minutes from downtown Boston....

new hampshire
Reviewed 18 April 2016

Stayed here for an area hospital appointment. The room was huge and clean and had everything we needed. The complimentary breakfast was very good. The parking was ok....the garage is across the street, and although I felt the area was a bit sketchy, I felt safe walking alone from the garage to the hotel as it is well lit. We...

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Helpful?
Thank sweetmama17
Thea M, General Manager at Hampton Inn & Suites Boston Crosstown Center, responded to this review

Thank you for taking the time to review your recent stay at our Hampton Inn. Our urban location adjacent to the hospital is convenient for guests, such as yourself, in town for appointments. The area around our property is quite safe. I am happy to hear you were pleased with your accommodations and enjoyed breakfast. We rotate the offerings on...

Memphis, Tennessee
Reviewed 18 April 2016

The hotel was nice but the heroin dealers operated completely in the open right outside the hotel. Service and amenities in the hotel were good but I will not return to this location due to the drug activities in the area.

Review collected in partnership with Hampton
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Thank N3113YUjennifers
Verona, United States
Reviewed 18 April 2016

This hotel is a diamond in the rough. While Roxbury isn't known for being fabulous, this hotel certainly shattered my expectations. It is a beautiful, clean hotel with plenty of amenities for its guests.

Review collected in partnership with Hampton
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Helpful?
Thank Braden B
Thea M, General Manager at Hampton Inn & Suites Boston Crosstown Center, responded to this review

Hello Braden, Thank you for sharing your feedback and kind words about your recent stay at our Hampton Inn. I am happy to hear our accommodations and amenities surpassed your expectations. I hope you enjoyed the rest of your time in Boston and continue to choose to stay with us. Thank you, Thea Melluzzo General Manager

San Diego, California
Reviewed 17 April 2016

Nice hotel at a good value. The complimentary breakfast was above average and a nice surprise. Hotel has a dunkin donuts next to it for those who chose otherwise. Rooms were clean. Hotel was family freindly.

Review collected in partnership with Hampton
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Helpful?
Thank Xavier M
Thea M, General Manager at Hampton Inn & Suites Boston Crosstown Center, responded to this review

Thank you for taking the time to share your feedback on your recent stay at our Hampton Inn. I am happy to hear you were so pleased with your accommodations and our complimentary breakfast. We rotate the offerings on a daily basis so that guests have a variety of options. We love hearing when guests find us family-friendly. Boston is...

Lekelsnd
Reviewed 15 April 2016

This hotel is super clean, very modern and the staff are fabulous .the problem is the drug addicts that hang in front of the property , it is in a very unsafe area and although the hotel itself was very clean and sanitary once you walk out of one of the doors , it is like walking into the twilight...

Review collected in partnership with Hampton
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1Thank 547lillianz
Thea M, General Manager at Hampton Inn & Suites Boston Crosstown Center, responded to this review

Thank you for taking the time to review your recent stay at our Hampton Inn. It is always great to hear when guests find our staff so friendly, and I am happy you were pleased with your accommodations. Our urban location adjacent to the hospital is convenient for guests in town for appointments, and the area around us is quite...

Maine
Reviewed 13 April 2016

I stayed at the Hampton Inn & Suites Boston Crosstown Center on 04/09/2016. My family and I (total 5) where given a king size bedroom with a sofa-bed. Check in was after 8 p.m. that night due to a long day of traveling. The sofa-bed was severely damaged and my wife and I had to sleep on the floor. The...

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1Thank sdelator
Jersey City, New Jersey
Reviewed 13 April 2016

I've always liked the Hampton Inn chain but never associated it with huge, well-appointed rooms, sumptuous free breakfasts, or super-attractive lobbies. The Hampton Inn in Boston completely changed that. While somewhat in the middle of nowhere (by which I mean a 10-minute walk), the hotel has everything else going for it including super-friendly staff, a lovely gym, a free shuttle...

Review collected in partnership with Hampton
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Helpful?
Thank Elizabeth M
Thea M, General Manager at Hampton Inn & Suites Boston Crosstown Center, responded to this review

Thank you for taking the time to review your recent stay at our Hampton Inn. I am always happy to hear when guests have such a memorable experience. I am pleased you were able to take advantage of our complimentary shuttle services to the surrounding area, and were impressed with your spacious accommodations and the amenities. Our breakfast offerings rotate...

Sudbury, Canada
Reviewed 13 April 2016

Excellent property would stay again. Location to Downtown and all areas was great to see the sights. Hotel staff was very engaging and were very helpful on directing us to the local sites and sounds of Boston.

Review collected in partnership with Hampton
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Helpful?
Thank Clayton B
Thea M, General Manager at Hampton Inn & Suites Boston Crosstown Center, responded to this review

Thank you for taking the time to review your recent stay at our Hampton Inn. Our daily complimentary shuttle services are a great way for guests to access the surrounding area and use the city’s public transportation. I am happy to hear that you found our staff so friendly and helpful. I hope you enjoyed your time in Boston and...

Fort Plain, New York
Reviewed 13 April 2016

Our room was very clean and up to date. Huge for me! Staff was incredibly friendly. Free breakfast was varied and fresh. Parking convenient to hotel. Lobby welcoming and had all conveniences for travelers.

Review collected in partnership with Hampton
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Thank shellymichelle2015
Thea M, General Manager at Hampton Inn & Suites Boston Crosstown Center, responded to this review

Thank you for taking the time to review your recent stay at our Hampton Inn. I am so pleased to hear that you enjoyed your spacious accommodations, found our staff friendly, and were able to take advantage of the complimentary breakfast, which changes on daily rotation. I hope your enjoyed the rest of your time in Boston and continue to...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Hampton Inn and Suites Boston Crosstown Center, next to Boston University Medical School, is a friendly and contemporary hotel with an urban vibe. The 175 room hotel features a complimentary shuttle to and from the airport and to Longwood Medical area. Amenities include complimentary breakfast, indoor dipping pool and fitness room. ... more   less 

Additional Information about Hampton Inn & Suites Boston Crosstown Center

Address: 811 Massachusetts Avenue, Boston, MA 02118-2605
Region: United States > Massachusetts > Boston
Price Range: $155 - $434 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn & Suites Boston Crosstown Center 3*
Number of rooms: 175
Reservation Options:
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Also Known As:
Hampton Inn & Suites Boston Crosstown Hotel Boston
Hampton Inn And Suites Boston Crosstown Center
Hampton Inn Boston
Boston Hampton Inn
Hotel Style:
#4 Best Value Hotel in Boston
#35 Family Hotel in Boston
#53 Romantic Hotel in Boston
#57 Business Hotel in Boston
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Boston Crosstown Center staff and other travellers.
23 questions
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Questions? Get answers from Hampton Inn & Suites Boston Crosstown Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Recommend the 9th floor (gym/pool/view)”
 of 5 bubbles oscarh947, 28 Jan 2017 | Read review
“None of the rooms are near the elevator which is a plus to me.”
 of 5 bubbles phosford, 17 Oct 2016 | Read review
“Terrible, noisy A/C unit, poorly maintained rooms , loUD AND UNCOMFORTABLE”
 of 5 bubbles zapatistas, 4 Oct 2016 | Read review
“The upper floors are probably quieter”
 of 5 bubbles jawswon, 24 Sep 2016 | Read review
“Book upper floor rooms that face the front of the hotel”
 of 5 bubbles theexpert, 23 Sep 2016 | Read review
5 of 5