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The Westin Boston Waterfront

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Traveller (524)
Room & Suite (491)
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Overview
  • Excellent44%
  • Very good37%
  • Average13%
  • Poor4%
  • Terrible2%
Travellers talk about
“convention center”(488 reviews)
“comedy club”(42 reviews)
“silver line”(141 reviews)
Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,818)
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2,650 results
Traveller rating
1,132
973
357
118
70
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1,132
973
357
118
70
Show reviews that mention
All reviewsconvention centercomedy clubsilver lineirish pubheavenly bedcity barboston waterfrontattending a conferencesouth stationthe world trade centerclose to the airportcab ridelarge hotellogan airportrestaurants and barsconcierge deskpublic transportation
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1 - 5 of 2,650 reviews
Reviewed yesterday

I stayed at the Westin on a business trip to the Convention Center this week. I booked my hotel room so long ago that I mistakenly booked one night instead of two! Claiton M. was very kind and able to help me secure a room...More

Thank Genna B
Hotel's Favourite
Reviewed 28 January 2018

Stayed here for 3 nights. Room was very comfortable and good size. Large bathroom. Comfortable bed. Fluffy pillows. Shower could be a little stronger. Nice plush towels. Can't say anything bad about this hotel. We did not eat here as we wanted to try some...More

Thank Anne S
Response from MJorgensen, General Manager at The Westin Boston WaterfrontResponded 16 February 2018

Thank you for taking the time to share your review of The Westin Boston Waterfront. We are delighted to hear how much you enjoyed your stay. We appreciate your business and hope to welcome you back soon for another enjoyable stay.

Reviewed 2 days ago

Good afternoon, I'd like to express praise for some of your staff that were working last evening at the MBA Annual Dinner Rhonda H. - energetic, great personality - very attentive to all she served with kind smile, went above and beyond Bill S -...More

Thank evansm0mmy
Response from MJorgensen, General Manager at The Westin Boston WaterfrontResponded yesterday

Thank you for taking the time to share comments about your recent stay at The Westin Boston Waterfront. Our associates strive to take exceptional care of our guests, so I’m delighted to hear that your experience reflected our commitment to outstanding customer service. I’ll be...More

Reviewed 4 days ago via mobile

The hotel is okay. The staff is very pleasant and helpful, but for the price of the rooms you would think there would be better amenities. Had food delivered for a sabbath meal and before it started asked for the kitchen staff if it could...More

1  Thank Mechelle413
Response from MJorgensen, General Manager at The Westin Boston WaterfrontResponded 3 days ago

Thank you for taking the time to write a review of The Westin Boston Waterfront following your recent stay here. I’m sorry to learn of your disappointment in your stay, although I'm happy to hear that you found our team to be helpful and pleasant....More

Reviewed 4 days ago

This hotel is reasonably close to the airport. The area near the hotel is under renovation, so not a good hotel if you want to walk to experience the city. The taxi and car ap service was excellent. Our room was comfortable and clean. I...More

Thank nagonmom
Response from MJorgensen, General Manager at The Westin Boston WaterfrontResponded 3 days ago

Thank you so much for your positive review of The Westin Boston Waterfront and for recognizing our amazing staff...we pride ourselves on providing the highest level of customer service to our guests and your comments serve to prove what a great team we have in...More

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Best Value Properties in Boston, MA
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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$218 - US$601 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Family Hotel in Boston
#28 Business Hotel in Boston
#28 Luxury Hotel in Boston
#31 Green Hotel in Boston
#37 Romantic Hotel in Boston
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$218 - US$601 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Family Hotel in Boston
#28 Business Hotel in Boston
#28 Luxury Hotel in Boston
#31 Green Hotel in Boston
#37 Romantic Hotel in Boston
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (524)
Room & Suite (491)
Dining (48)
Pool & Beach (29)
Amenities (32)
Business Centre & Event Rooms (6)
Nearby
Seaport District / South Boston Waterfront
This area has been expanding and becoming more and
more popular, for good reason. Not surprisingly, the
seaport district of South Boston is located
beautifully along the water. The area is designed for
easy strolling along the HarborWalk, and there are
bars and restaurants for all ages and budgets. The
Institute of Contemporary Art is located in this area
in a contemporary building with an absolutely stunning
...More
Questions & Answers
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gchkles
15 February 2018|
AnswerShow all 5 answers
Response from HTBMartin | Reviewed this property |
I wasn't fond of this location. View of city skyline from one of our rooms was nice but not very exciting for walking around hotel. I like the Westin Copley A LOT better! It was a great location for exploring the area... More
0
Votes
Trvlbug49
14 February 2018|
AnswerShow all 3 answers
Response from NewtonMOM101 | Reviewed this property |
The Aquarium is about a mile away, easy walk or a 20 mins by MBTA (public Transportation).
0
Votes
Kim F
7 February 2018|
AnswerShow all 3 answers
Response from Jack B | Reviewed this property |
Summer St. faces toward the water. D faces buildings; I guess it depends how high a floor you are on.
0
Votes
Room Tips
"If you want waterfront view you need to ask for it."
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"Email ahead if you require an upper floor or a City / Harbour view."
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"I was on the 10th floor and it was fairly quiet."
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"top floors are nice - you can overlook the airport if you request"
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