This place was great! The pool was heated, continental breakfast was MUCH better than expected (waffles, fresh muffins, fresh fruit, multiple juices, chobani, etc), and I loved the rock and roll theme. I never used a record player until this trip but I used the one in our room during the entire stay. So much fun and a very cool concept. Also, it’s pet friendly! We brought our 5 month old puppy and the front desk had treats for him and extra potty bags for when we took him out in the city for a walk. Such a nice surprise! Please stay at Verb. Unique boutiques like this deserves a fighting chance in a sea of these mega hotels!
The Verb was everything as described and more! Our family of 4 enjoyed a last minute get away for Valentines day weekend. The warm welcoming at reception, amazing complimentary Nitro coffee in the lobby, fantastic tunes playing throughout, fun room decor with view of Fenway Park and Zebra print bathrobes to enjoy the wonderfully heated outdoor pool were just a few of our favorite things!! Highly recommend visiting we can't wait to go back!!
Fenway...Boston University...The Verb is right there. The reception and service was excellent and friendly. The music-focused theme feels right and fun. We highly recommend this hotel and definitely staying here again.
I've stayed at the Verb a number of times over the years, and it has always been a great experience. Took an early February 2021 get away/date night here and it was my BEST STAY thus far. To be honest, I am picky and when I go for an evening in town I want it to be really nice. There are many hotels to choose from in Boston, I have stayed at a wide variety of (nice, expensive, well-known, 5 star) places. That being said, the Verb is still always my first choice. Besides the location, super cool vibe, and refreshingly unique rooms that make the Verb awesome to begin with; the customer service is a standout. If you call you'll notice all the messages etc are recorded by staff and are fun and funky- none of that big corporate feel. On this particular occasion I really had the most EXCEPTIONAL LEVEL OF PERSONAL ATTENTION AND CARE. Specifically Jordan - who very clearly loves his job- took amazing care of my boyfriend and I, it was totally above and beyond!!! He helped me with my room choice, early check in, even put little gifts and a nice note in our room before we got there. He also called me the morning of to check if I needed anything else before arriving and to let me know exactly when my room would be ready! Every time we saw him he greeted both my boyfriend & I by name, asked how we were, etc- just such a wonderful experience. We also received a very nice email from him afterwards, thanking us for visiting and offering a discount for the next stay! The outdoor heated pool is an absolute must: hot and delightful. It was about 30 degrees outside and there was steam coming off the pool- it was really pretty and very relaxing, I didn't want to leave!! They allow an hour long appointment time which is really nice, some places it's too short. Honestly the hotel is always extremely clean and well taken care of, so I had zero concerns about my safety during Covid. …
We just got back from our first stay at The Verb. Cool vibes, friendly, accommodating staff and a spacious room for the 4 of us. My 2 boys had a blast in the heated outdoor pool while the snow was coming down. The hotel was really on top of all the Covid protocols which was reassuring. Big thanks to Joey, Jordan and all the rest of the staff for a really great time. We will be back!